Never Stop Learning: Advice from A Sales Enablement Leader

Sales Gravy: Jeb Blount

Sales Training Is An Investment In YOU In this episode of the Sales Gravy Podcast, Jeb Blount is joined by Sarah Browner, the Global Sales Enablement Manager at Adobe. If you are a sales leader, sales enablement professional, or training facilitator, you will want to tune in for their conversation about keeping learners engaged and using feedback to improve enablement initiatives. As for salespeople, you’ll find out why it’s critical to continue advancing your skills and investing in yourself throughout your sales career. Sales enablement is a critical investment for companies looking to increase sales. Sales skills, particularly soft skills, are perishable and need to be continuously developed. Taking advantage of free training opportunities is crucial for personal and professional development. Learning is never wasted, and even reviewing familiar concepts can provide new perspectives. Leaders and trainers should give learners options and ask for feedback to keep them engaged. Meeting learners where they are means providing information in a modality that works best for them. Increase Skills to Increase Sales As part of Sarah’s role, she is responsible for curating enablement for over 2000 individual contributing sales reps for Adobe, globally. She either finds or creates the information that their sales reps need to perform their jobs more effectively. Adobe, like hundreds of other companies that we work with at Sales Gravy, invest in sales enablement and training for one simple reason— to increase sales, sellers need to continually increase their skillset. Why Invest In Sales Enablement? Sales training and enablement isn’t just for new hires. Salespeople must not only master the basics and fundamentals of selling, but in order to see continued success and growth, it is crucial that they advance their skills— long after the onboarding process has concluded. One of the frustrations that sales enablement leaders face is hearing dissent from salespeople who think they know everything and don't need to learn more. This way of thinking is dangerous. Sales as a profession is changing constantly, especially with the never-ending advances in technology. To make your number and stay ahead, you need to be adept with these new technologies and always be looking for opportunities to expand your knowledge when it comes to your product, your competition, and the selling tools at your disposal. There Is No Unused Learning You might be instructed or advised to join a team-wide training session or read a book as part of a team book club. And you might think, “There’s nothing new here.” The truth is, this cynicism is holding you back. Almost everything we learn, everything that's presented to us, someone has already thought of. The important part of taking in information, even if it’s something you knew already, is the chance to reconfigure your thinking. In sales, we apply the fundamental basics of how we interact with people, from soft skills to how we develop our products, to different contexts and circumstances. Products, services, and software change, and we must learn to navigate those changes out of necessity. In training, you might learn a concept or hear a practical piece of advice you’ve heard before, but you can get a new perspective on existing knowledge because it’s presented or applied in a different context. Learning is never wasted. Never Turn Down Free Training Your company likely provides training opportunities, so it's wise to take advantage of them. Workshops, even virtual ones, are delivered in a live format and watching a recording won't provide the same benefit. Attending training sessions live or in person allows you to learn from your coworkers, share ideas, and expand your way of thinking. Investing in your education and training is important, because it makes a difference. At Sales Gravy University, we have 30,000 users,