WEM in Healthcare Organizations with Daniel Acosta

Working Smarter: Presented by Calabrio

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1+ y ago 33:49

MP3•Thuis aflevering

Join our discussion with Daniel Acosta, a healthcare workforce management expert, in an eye-opening journey through the world of Workforce Engagement Management (WEM) in healthcare. In this thought-provoking podcast, Daniel shares his expertise and insights on optimizing patient access centers, revolutionizing call menu strategies, and leveraging data-driven decision-making to improve patient outcomes. Discover how WEM can transform your organization, expand your limits, and redefine the impact of patient access centers in healthcare.

40 afleveringen

#Tech #Business #Calabrio #Business Intelligence #Contact Center #Customer Service #Customer Experience #Workforce Management #Workforce Engagement #Employee Engagement #Quality Management #Analytics