C(reative)HRO Week, Episode 1: Hire by Design - Using Design Thinking to propel talent management to the next level

Inevitable: The Future of Work

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Insights Unlocked

1
How Anthropologie gets omnichannel right (and what to learn) 27:29

7 dagen geleden27:29

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27:29

Episode web page: https://tinyurl.com/2b3dz2z8 ----------------------- Rate Insights Unlocked and write a review If you appreciate Insights Unlocked , please give it a rating and a review. Visit Apple Podcasts, pull up the Insights Unlocked show page and scroll to the bottom of the screen. Below the trailers, you'll find Ratings and Reviews. Click on a star rating. Scroll down past the highlighted review and click on "Write a Review." You'll make my day. ----------------------- In this episode of Insights Unlocked , we explore the evolving landscape of omnichannel strategies with Kate MacCabe, founder of Flywheel Strategy. With nearly two decades of experience in digital strategy and product management, Kate shares her insights on bridging internal silos, leveraging customer insights, and designing omnichannel experiences that truly resonate. From the early days of DTC growth to today’s complex, multi-touchpoint customer journeys, Kate explains why omnichannel is no longer optional—it’s essential. She highlights a standout example from Anthropologie, demonstrating how brands can create a unified customer experience across digital and physical spaces. Whether you’re a marketing leader, UX strategist, or product manager, this episode is packed with actionable advice on aligning teams, integrating user feedback, and building a future-proof omnichannel strategy. Key Takeaways: ✅ Omnichannel vs. Multichannel: Many brands think they’re omnichannel, but they’re really just multichannel. Kate breaks down the difference and how to shift toward true integration. ✅ Anthropologie’s Success Story: Learn how this brand seamlessly blended physical and digital experiences to create a memorable, data-driven customer journey. ✅ User Feedback is the Secret Weapon: Discover how continuous user testing—before, during, and after a launch—helps brands fine-tune their strategies and avoid costly mistakes. ✅ Aligning Teams for Success: Cross-functional collaboration is critical. Kate shares tips on breaking down silos between marketing, product, and development teams. ✅ Emerging Tech & Omnichannel: Instead of chasing the latest tech trends, Kate advises businesses to define their strategic goals first—then leverage AI, AR, and other innovations to enhance the customer experience. Quotes from the Episode: 💬 "Omnichannel isn’t just about being everywhere; it’s about creating seamless bridges between every touchpoint a customer interacts with." – Kate MacCabe 💬 "Companies that truly listen to their users—through qualitative and quantitative insights—are the ones that thrive in today’s competitive landscape." – Kate MacCabe Resources & Links: 🔗 Learn more about Flywheel Strategy 🔗 Connect with Kate MacCabe on LinkedIn 🔗 Explore UserTesting for customer insights for marketers…

2 jaar geleden 51:22

MP3•Thuis aflevering

116 afleveringen

Inevitable: The Future of Work

C(reative)HRO Week, Episode 1: Hire by Design - Using Design Thinking to propel talent management to the next level

Inevitable: The Future of Work

275 subscribers

published 2 jaar geleden

MP3•Thuis aflevering

116 afleveringen

Alle afleveringen

Inevitable: The Future of Work

1
The Flexibility Benefit: Don't forget pay 43:16

2 years geleden43:16

43:16

We found a "lost" IFOW treasure in this interview with Jim Colassano, SVP, Product Development and Strategy at The Clearing House...all about how to speed up your employees' access to the money they've earned. In a world where few of us have the financial readiness to handle an unplanned expense of $400, RTP and maybe even - should we dare say it...blockchain...are tools of the payment flexibility the our current and future team members value the most. Listen to learn what you should be asking your payroll provider about and for...before someone else lures your best people away with a different type of better pay. The Clearing House Jim Colassano…

Inevitable: The Future of Work

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Thank you...and keep ACTIVATING 26:44

2 years geleden26:44

26:44

Jeff Lesher bids the IFOW Activators a fond farewell with some parting bits of wisdom he’s picked up from others along the way. As producer of most of our 147 episodes and the host of more than 100, Jeff wants listeners to continue to delve into the treasure trove of knowledge shared by our many wonderful guests. Be well. Do even better. And multiply your impact by helping support others’ success. WB Engineers+Consultants Jeff Lesher…

Inevitable: The Future of Work

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Ability and Aspiration: The critical elements of high impact talent acquisition and management 47:37

2 years geleden47:37

47:37

Erin Lazarus, Director of Solution Architects at SHL, a talent spectrum solutions company, helps enlighten us on al things talent acquistion to talent management with a healthy dose of assessment and experience. It's a crash course in all the things we could know and understand better about our people if we'd only direct our time and resources more effectively. Learn how a few accessible adjustments can have a huge impact.…

Inevitable: The Future of Work

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Underestimated Talent Week, Episode 2: Being a belonging advocate 49:07

2 years geleden49:07

49:07

Inevitable: The Future of Work

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Underestimated Talent Week, Episode 1: Quiet hiring 52:41

2 years geleden52:41

52:41

Inevitable: The Future of Work

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Mastering Your Leadership Craft, Episode 2: Culture integration - evolving not conforming 44:33

2 years geleden44:33

44:33

Jeanine Boyle, Chief People Officer of digital healthcare payments company, Zelis, is the veteran of many mergers and acquisitions. We tap into her deep reservior of knowledge to understand how to desugn and activate environments that embrace change, diversity, even the occasional failure and focus on learning and moving forward with the benefit of our experience. Zelis Jeanine Boyle…

Inevitable: The Future of Work

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Mastering Your Leadership Craft, Episode 1: Enabling authentic collaboration 43:52

2 years geleden43:52

43:52

Edward and Tricia co-founded and co-lead a company whose name tells you what they help you accomplish: autentic collaboration. The combination of painstaking attention to detail they used to reveal, define and help you apply the 5 behaviors of collaboration with the emphasis on experience reflecting their Disney heritage is informative, infectous, and empowering. Join us for an illuminating and not-so-wild ride to even better. Authentic Collaboration Tricia Cerrone Edward van Luinen…

Inevitable: The Future of Work

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Enabling Technology Week, Bonus Episode: Creating harmony! 50:10

2 years geleden50:10

50:10

Inevitable: The Future of Work

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Enabling Technology Week, Episode 2: Keeping the power of workflow with the citizen 41:18

2 years geleden41:18

41:18

Andrew Filevv on Linkedin

Inevitable: The Future of Work

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Enabling Technology Week, Episode 1: You are now being recorded 44:17

2 years geleden44:17

44:17

Andy Berman co-founded Vowel as a way to give back some control to all of us who are being recorded...which, essentially, is all of us. Vowel - among other things - helps boost focus and productivity by creating an accurate record of our meetings, culling out summaries, and listing action items. After listening to our conversation, visit the Vowel website and use this code to check it out: Coupon Code = INEVITABLE Vowel Andy Berman on Linkedin…

Inevitable: The Future of Work

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C(reative)HRO Week, Episode 2: We're all here to do our best work 42:55

2 years geleden42:55

42:55

Inevitable: The Future of Work

1
C(reative)HRO Week, Episode 1: Hire by Design - Using Design Thinking to propel talent management to the next level 51:22

2 years geleden51:22

51:22

Inevitable: The Future of Work

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Engagement Week, Episode 2: Not wasting time could be the most sought after benefit 43:21

2 years geleden43:21

43:21

Vita Assure Gianna Ricciardi on Linkedin

Inevitable: The Future of Work

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Engagement Week, Episode 1: Magic Moments - Always speaking to an audience of one 50:44

2 years geleden50:44

50:44

Inevitable: The Future of Work

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Coaching Week, Episode 2: Learning character: Becoming the best version of yourself 53:55

2 years geleden53:55

53:55

As the "World's Leading Mentor," best selling author and corproate counselor knows more than a thing or two about developing people. He founded Entelechy to study what the elements of success truly are and then provide people the opportunity to learn them. This conversation is a mini master class in how - metaphorically - you can navigate the journey for yourself and others of becoming a butterfly. Links: Entelechy Academy David C.M. Carterr on linkedin…

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