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Inhoud geleverd door LA CRITIQUE, LLC and LA CRITIQUE. Alle podcastinhoud, inclusief afleveringen, afbeeldingen en podcastbeschrijvingen, wordt rechtstreeks geüpload en geleverd door LA CRITIQUE, LLC and LA CRITIQUE of hun podcastplatformpartner. Als u denkt dat iemand uw auteursrechtelijk beschermde werk zonder uw toestemming gebruikt, kunt u het hier beschreven proces https://nl.player.fm/legal volgen.
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Surviving & Thriving

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Manage episode 443240628 series 3605109
Inhoud geleverd door LA CRITIQUE, LLC and LA CRITIQUE. Alle podcastinhoud, inclusief afleveringen, afbeeldingen en podcastbeschrijvingen, wordt rechtstreeks geüpload en geleverd door LA CRITIQUE, LLC and LA CRITIQUE of hun podcastplatformpartner. Als u denkt dat iemand uw auteursrechtelijk beschermde werk zonder uw toestemming gebruikt, kunt u het hier beschreven proces https://nl.player.fm/legal volgen.

Send us a text

In this episode, Britt and Desiree dive deep into the challenges faced by businesses and customers during the pandemic, focusing on the hospitality and customer service industries. From personal stories of harassment and discrimination to highlighting businesses that excelled, this conversation is both eye-opening and necessary.

Thank you for tuning in! Your support means the world to us. 🌟


Topics Covered:

  • The emotional and psychological impact of mask mandates
  • Personal experiences of harassment and discrimination
  • The shift in customer service and hospitality standards
  • Businesses that excelled in providing exceptional service during the pandemic
  • The importance of communication and exceeding customer expectations
  • The long-term effects of the pandemic on customer loyalty and business practices

Highlights:

  • Britt shares her struggles with mask mandates and the harassment she faced.
  • Desiree discusses the importance of kindness and understanding in customer service.
  • Shoutouts to businesses like Nora's Italian and Lazy Dogs in Summerlin for their thoughtful service.
  • A call to action for business owners to re-evaluate their practices and prepare for future challenges.

Resources Mentioned:

Join the Conversation:

Have you had similar experiences during the pandemic? How did it affect your view of customer service? Share your thoughts in the comments!


LINKS:

  • La Critique Concierge Service: LaCritiqueLV.com - Check out the concierge tab for subscription options tailored for Vegas locals.

🔔 Don't forget to like, subscribe, and hit the notification bell to stay updated on our latest episodes!

  • Facebook: @VegasStrongRevival
  • YouTube: @VegasStrongRevival
  • Instagram: @LaCritiqueLV
  • Facebook: @LaCritiqueLV

**LEGAL DISCLAIMER FOR THIS PODCAST AND THIS EPISODE CAN BE FOUND AT: LaCritiqueLV.com/blog



Hosted on Acast. See acast.com/privacy for more information.

  continue reading

12 afleveringen

Artwork
iconDelen
 
Manage episode 443240628 series 3605109
Inhoud geleverd door LA CRITIQUE, LLC and LA CRITIQUE. Alle podcastinhoud, inclusief afleveringen, afbeeldingen en podcastbeschrijvingen, wordt rechtstreeks geüpload en geleverd door LA CRITIQUE, LLC and LA CRITIQUE of hun podcastplatformpartner. Als u denkt dat iemand uw auteursrechtelijk beschermde werk zonder uw toestemming gebruikt, kunt u het hier beschreven proces https://nl.player.fm/legal volgen.

Send us a text

In this episode, Britt and Desiree dive deep into the challenges faced by businesses and customers during the pandemic, focusing on the hospitality and customer service industries. From personal stories of harassment and discrimination to highlighting businesses that excelled, this conversation is both eye-opening and necessary.

Thank you for tuning in! Your support means the world to us. 🌟


Topics Covered:

  • The emotional and psychological impact of mask mandates
  • Personal experiences of harassment and discrimination
  • The shift in customer service and hospitality standards
  • Businesses that excelled in providing exceptional service during the pandemic
  • The importance of communication and exceeding customer expectations
  • The long-term effects of the pandemic on customer loyalty and business practices

Highlights:

  • Britt shares her struggles with mask mandates and the harassment she faced.
  • Desiree discusses the importance of kindness and understanding in customer service.
  • Shoutouts to businesses like Nora's Italian and Lazy Dogs in Summerlin for their thoughtful service.
  • A call to action for business owners to re-evaluate their practices and prepare for future challenges.

Resources Mentioned:

Join the Conversation:

Have you had similar experiences during the pandemic? How did it affect your view of customer service? Share your thoughts in the comments!


LINKS:

  • La Critique Concierge Service: LaCritiqueLV.com - Check out the concierge tab for subscription options tailored for Vegas locals.

🔔 Don't forget to like, subscribe, and hit the notification bell to stay updated on our latest episodes!

  • Facebook: @VegasStrongRevival
  • YouTube: @VegasStrongRevival
  • Instagram: @LaCritiqueLV
  • Facebook: @LaCritiqueLV

**LEGAL DISCLAIMER FOR THIS PODCAST AND THIS EPISODE CAN BE FOUND AT: LaCritiqueLV.com/blog



Hosted on Acast. See acast.com/privacy for more information.

  continue reading

12 afleveringen

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