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364. How BJ’s Wholesale Club is leveraging AI to serve their customers

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Manage episode 444316035 series 1444795
Inhoud geleverd door National Retail Federation. Alle podcastinhoud, inclusief afleveringen, afbeeldingen en podcastbeschrijvingen, wordt rechtstreeks geüpload en geleverd door National Retail Federation of hun podcastplatformpartner. Als u denkt dat iemand uw auteursrechtelijk beschermde werk zonder uw toestemming gebruikt, kunt u het hier beschreven proces https://nl.player.fm/legal volgen.

Anjana Harve serves as Executive Vice President, Chief Information Officer of BJ’s Wholesale Club, where she leads technology innovation at the high-frequency club store. In this episode, Harve joins us to talk about the BJ’s member experience, how the company is leveraging AI, her personal career journey and what’s on the horizon for tech and retail.

(00:00:00) Introductions

(00:01:28) Anjana’s Career Journey

(00:05:45) The Membership Model

(00:08:27) How BJ’s Is Leveraging AI

(00:16:10) Women’s Representation In STEM Leadership Roles

(00:21:00) What’s Next For BJ’s?

(00:25:04) Anjana’s Career Advice

(00:26:44) The Exciting Future Of Tech And Retail

The National Retail Federation is the world’s largest retail trade association.

Every day, we passionately stand up for the people, policies and ideas that help retail succeed.

Resources:

BJ’s Wholesale Club

• Get ready for Retail’s Big Show in NYC

Become an NRF member and join the world’s largest retail trade association

• Learn about our retail education platform, NRF Foundation, at nrffoundation.org

• Learn about retail advocacy at nrf.com/advocacy

• Find more episodes at retailgetsreal.com

Related:

BJ’s Chris Baldwin on what keeps this CEO up at night

NRF Retail Leadership Series: Chris Baldwin, Executive Chairman, BJ's Wholesale Club

Value, partnership and peanut M&M’s: BJ’s Wholesale Club aligns with Mars

Produced by Crate Media.

  continue reading

365 afleveringen

Artwork
iconDelen
 
Manage episode 444316035 series 1444795
Inhoud geleverd door National Retail Federation. Alle podcastinhoud, inclusief afleveringen, afbeeldingen en podcastbeschrijvingen, wordt rechtstreeks geüpload en geleverd door National Retail Federation of hun podcastplatformpartner. Als u denkt dat iemand uw auteursrechtelijk beschermde werk zonder uw toestemming gebruikt, kunt u het hier beschreven proces https://nl.player.fm/legal volgen.

Anjana Harve serves as Executive Vice President, Chief Information Officer of BJ’s Wholesale Club, where she leads technology innovation at the high-frequency club store. In this episode, Harve joins us to talk about the BJ’s member experience, how the company is leveraging AI, her personal career journey and what’s on the horizon for tech and retail.

(00:00:00) Introductions

(00:01:28) Anjana’s Career Journey

(00:05:45) The Membership Model

(00:08:27) How BJ’s Is Leveraging AI

(00:16:10) Women’s Representation In STEM Leadership Roles

(00:21:00) What’s Next For BJ’s?

(00:25:04) Anjana’s Career Advice

(00:26:44) The Exciting Future Of Tech And Retail

The National Retail Federation is the world’s largest retail trade association.

Every day, we passionately stand up for the people, policies and ideas that help retail succeed.

Resources:

BJ’s Wholesale Club

• Get ready for Retail’s Big Show in NYC

Become an NRF member and join the world’s largest retail trade association

• Learn about our retail education platform, NRF Foundation, at nrffoundation.org

• Learn about retail advocacy at nrf.com/advocacy

• Find more episodes at retailgetsreal.com

Related:

BJ’s Chris Baldwin on what keeps this CEO up at night

NRF Retail Leadership Series: Chris Baldwin, Executive Chairman, BJ's Wholesale Club

Value, partnership and peanut M&M’s: BJ’s Wholesale Club aligns with Mars

Produced by Crate Media.

  continue reading

365 afleveringen

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