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The Great Value of a Complaint
Manage episode 293858491 series 2933739
Inhoud geleverd door Louis Feuer, Nationally known speaker with a unique dynamic presentation!, Louis Feuer, and Nationally known speaker with a unique dynamic presentation!. Alle podcastinhoud, inclusief afleveringen, afbeeldingen en podcastbeschrijvingen, wordt rechtstreeks geüpload en geleverd door Louis Feuer, Nationally known speaker with a unique dynamic presentation!, Louis Feuer, and Nationally known speaker with a unique dynamic presentation! of hun podcastplatformpartner. Als u denkt dat iemand uw auteursrechtelijk beschermde werk zonder uw toestemming gebruikt, kunt u het hier beschreven proces https://nl.player.fm/legal volgen.
Louis remains focused on helping you retain customers, avoid negative comments about your business and to learn from every complaint. This episode is for your entire staff. Louis defines the seriousness of every complaint whether it is real or not. Here he explains it is not the reality of the complaint you necessarily need to address, but the appearance to your customer. Listen to his conversation about the best customer training you can acquire directly from that unwanted complainer.
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