Manage episode 303481295 series 1508427
Show notes, links, and video: https://www.markgraban.com/425
Katie is, of course, the author of the book Learning to Lead, Leading to Learn: Lessons from Toyota Leader Isao Yoshino on a Lifetime of Continuous Learning. It has now been out over a year as eBook and paperback, and the audiobook is now available.
Today, we sketched out a few topics for a fun conversation. First, we talk about “breaking the telling habit” (get Katie's free guide). When do leaders have to “tell”? Does it get annoying when you only ask questions?
You'll also hear about how Katie “pulled the andon cord” (virtually) when she had a concern about the sound of me typing some notes. So, we'll talk about countermeasures and such related to that, and you'll hear our problem solving minds at work.
Katie then shares a story about the use of “Process Behavior Charts” at a non-profit organization. I share a story about seeing what appeared to be a “signal” in the listener metrics for the My Favorite Mistake podcast, so we again chat about problem solving and causal analysis.
We also talk the “Leading to Learn Accelerator” program that she's running soon.
And I tell an awful joke about asking questions. I'm sorry.
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