Change Agility, the Secret Key to Digital Transformation Success | Tinder on Customers | Cloud Wars Live

Cloud Wars Live with Bob Evans

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3y ago 23:29

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Episode 20

The Big Themes:

Change management and change agility are often overlooked: Raven Intelligence research shows that customers' most frequent regret after completing digital transformation projects is that they didn't dedicate enough time and resources to change management processes.
The Six Es of Operationalizing Change: From a presentation by Josh Bersin, these six steps are absolutely essential to change management, Bonnie says.
Change agility: With how fast technology evolves, change management is always an ongoing project, so companies need to commit to cultivating a culture within their organization that is change-agile.

The Big Quote: "It's not just an idea, it's something that you need to budget for during a digital transformation. It's sort of a box that you need to sort of put around all of these things. And I will tell you, it's not a cheap box."

This episode is sponsored by BMC Software.

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