Bank Automation News's podcast covers current trends and news in automation and and AI. Bank Automation News is at the forefront of tracking banking automation and AI. Automation is the next frontier of financial services technology. It transforms banking processes from customer experience to compliance, lending solutions and investment. This podcast charts that transformation.
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PolyAI's CEO/co-founder Nikola Mrkšić and team invite guests to candidly discuss trends and tech in AI, voice throughout the enterprise, and nailing the customer experience.
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Interviews with the best brains in AI, sharing how to improve customer experience and business operations using emerging AI technologies such as voice AI, conversational AI, NLP, Large Language Models (LLMs), generative AI and more. We educate business leaders and teams on why and how AI technologies are revolutionising the way consumers engage with businesses and the internet, why that matters and how to implement it properly. “One of the most consistently insightful and deeply respected po ...
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Welcome to Retail101online, where timeless wisdom meets modern retail! Join our host, a seasoned veteran with four decades of experience spanning 20 countries and multiple retailers. In a world dominated by automation and technology, essential retail knowledge is often overlooked. Our mission is to revive these forgotten fundamentals and empower both aspiring retailers and curious consumers. From customer service to inventory management, we delve deep into the core principles that form the b ...
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Listen to Questions for now to hear big thinkers discuss today’s big questions in digital CX. Featuring thought leaders from beloved brands and influential institutions, Questions for now is packed full of compelling perspectives and actionable insights.
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Welcome to the Ksense Technology Podcast where we discuss the trends in software development, web applications, and how custom software can help businesses scale. Ksense is a full-stack software development company using state-of-the-art technologies to build cutting-edge applications. With over a decade of software development experience, our team is confident we will deliver results for your organization.
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The Restaurant Technology Guys Podcast brought to you by Custom Business Solutions
Restaurant Technology Guys Podcast, sponsored by Custom Business Solutions
Restaurant Technology Podcasters... Drawing from years of combined experience in restaurant technology, implementation, and marketing, The Restaurant Technology Guys are here to help you run your business better. Check them out www.restauranttechnologyguys.com Jeremy literally grew up in the Restaurant Technology Industry. His family is the founders of Custom Business Solutions, Inc. and Jeremy’s early school vacations were spent soldering components for restaurant customers. Twenty-plus yea ...
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Dive into the world of property management operations, where the resident experience is the cornerstone of success. Join us on a journey through the multifamily industry, as we sound off on current trends and interview top industry professionals. You’ll gain invaluable insights to grow your business and propel your career. With every episode, discover what’s hot - or what’s not - in multifamily operations and how you can elevate resident experiences portfolio-wide. And we want to hear from y ...
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Weekly ecommerce strategy, CX & technology podcast hosted by two experienced digital consultants, James Gurd and Paul Rogers. Featuring interviews with industry thought leaders and practical advice on improving end-to-end customer experience and understanding how to make better technology decisions. Sponsored by Centra & Grebban. Previously know as Re:platform. We provide the answers to help you get the most from your ecommerce strategy and tech stack. Our episodes will help you understand t ...
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The speed of technological change continues to race ahead at breakneck speed, but it will never move this slowly again. In 2024, businesses and their employees will be expected to get to grips with AI, Machine Learning, Quantum Computing, Extended Reality, Cloud Computing, Edge Computing, Sustainable Tech, Green Computing, Cybersecurity, 5G, Blockchain, Crypto, IoT, Autonomous Everything, Human Augmentation, Data Sovereignty, Privacy, AI ethics and the Digital Transformation of everything. N ...
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Creating and delivering better experiences for our customers is the single most important thing we can do today. Learn how Sales, Marketing, and Customer Success leaders create internal alignment, achieve desired outcomes, and exceed customer expectations in a personal and human way. The Customer Experience Podcast explores this challenge at various stages of growth as we all work together on the customer journey from acquisition to advocacy. Each episode features topics like: personal touch ...
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Customer Engagement Radio
Ray Stendall chats with Shep Hyken, Marshall Goldsmith, Jill Konrath with inspiration from Steve Jobs, Zappos, Nordstrom, Walt Disney, Lexus, Ritz Carlton
Business Solutions
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"Welcome to 'CX in The Wild,' where exploration meets innovation in the world of Customer Experience. Hosted by Dennis Wakabayashi, The Global Voice of CX, this captivating podcast journeys to the heart of the industry, often on location, to converse with the leaders and visionaries who are shaping the future of CX across various sectors worldwide. Join Dennis as he uncovers the strategies, insights, and passions that drive these trailblazers, diving deep into their experiences, successes, a ...
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Everyone wants to grow their business, but not everyone has the time or patience to learn all the ins and outs of marketing, sales enablement, and making the most out of a CRM such as HubSpot. Join the Web Canopy Studio team, a HubSpot Diamond Partner Agency, as they chat about various topics all designed to help you grow your B2B business.
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The Unstoppable Business Growth Podcast is for Business owners and leaders who want to unlock value inside their organization so they can drive profitability inside their company. We will talk about the greatest wealth-building opportunities to grow your business. We'll explore how you can automate the work people don't want to do saving you time and money so you can scale revenue and outperform the competition. We will explore how you can automate your work with one platform, and bring AI i ...
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Introducing Esker On Air — a podcast dedicated to breaking through the noise of digital transformation and getting to know Esker on a deeper level through insightful conversations with the experts that work here. From artificial intelligence, to customer experience, to corporate culture, host Scott Leahy delves into any and all topics related to digitally transforming business processes and creating highly efficient organizations in an increasingly data-driven world.
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A Perfect Blend: Customer Retention is MB Usable Security's customer retention-focused podcast. We'll brainstorm and strategize how brands can use the CUVE Framework, the Wine Vat Approach, to increase customer retention. CUVE stands for Customer Experience, Usable Security aka user-friendly cybersecurity, Voice/Conversational AI, and data-driven Experimentation. Sometimes we'll have guests on to brainstorm how they can use emerging technologies [like Robotic Process Automation (RPA), voice ...
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eCommerce Fastlane: Shopify Experts Share Strategies for Acquisition, Conversion, Retention | Grow Your Shopify Store with DTC Marketing Tips
Steve Hutt | Shopify Expert | eCommerce Expert
Hey there! I'm Steve Hutt, the host of eCommerce Fastlane – your go-to podcast for proven strategies and actionable insights to accelerate your Shopify store's growth. As a seasoned ecommerce entrepreneur, I'm passionate about empowering online retailers to boost traffic, conversions, and lifetime customer value. One reviewer described the show as having an "impressive level of content that is accessible for beginners, but even more rewarding for deep e-commerce experts who want to get into ...
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I focuses on building “retention machines” for businesses. This involves going beyond just acquiring new customers to fostering long-term relationships and repeat purchases. His experience with on-site optimization, email automation, and customer reviews/loyalty programs demonstrates his understanding of the various levers that can be pulled to achieve this goal.
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On Season 2, Melissa Kwan (Cofounder of eWebinar) and Todd Parmley (COO) relive their "Journey to $1M" ARR, bootstrapping eWebinar from day one. Each episode goes in depth into one major aspect of the journey, as Melissa and Todd share war stories, mistakes, and lessons learned as they grew the company to a million in annual recurring revenue, over a period of 36 months from product launch. If you’re a bootstrapper who wants a window into the day-to-day lives of other scrappy bootstrappers n ...
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This is Growth Decoded, a show that helps you grow your business by figuring out the customer experience — one topic at a time. As a show we embrace the modern Multimedia landscape so this show can also be seen in a visual format on the ActiveCampaign Youtube page or at ActiveCampaign.com/resources/growth-decoded
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The Brand Transformation Show by Blirt is where we unpack what it takes for leaders to transform their brand through leadership, creativity & technology.
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Valorem Reply, part of the Reply Group companies, is a business innovation and transformation firm focused on driving change with unique digital solutions, strategic technology investments and design-led user experiences. Through the expertise of our people and power of Microsoft technologies, our innovative strategies and solutions securely and rapidly transform the way our clients do business. Follow our podcast to get insights on the latest digital transformation trends & updates on Micro ...
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Welcome to The Support Automation Show, a podcast by Capacity, hosted by Justin Schmidt. We host conversations with leaders in customer or employee support who are using technology to answer questions, automate processes, and build innovative solutions to any business challenge.
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Print On Demand Cast: Print On Demand Tips and eCommerce Strategies for Selling POD on Etsy, Amazon, and More!
Print On Demand Cast
We make shows to help you make sales. The Print on Demand Cast equips you with tools to build and boost your custom merchandise ecommerce store. From essential strategies for launching and managing a profitable print-on-demand business to insider tips on designing artwork, product selection, using POD platforms like Shopify, Amazon, Etsy, and even Walmart, engaging customers, pricing, marketing, order fulfillment, and automation. This podcast is for you if you have questions like these: "Wha ...
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The BCF ORG Tech Talk Podcast Series focuses on the various subjects and topics, to help you choose the right Industrial Automation Solution for your application.It is what I learned over 40 years in the Industrial Automation Industry. Through education, associations, groups, but primarily, through the school of hard knocks, and would like to share this experience with you.I founded, managed, grew, and eventually sold, a successful Industrial Automation Distributorship while surviving some s ...
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Actionable marketing automation strategies and tactics from industry practitioners for B2B SaaS marketers. marketingautomation.fm
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Artificial Intelligence Podcast: ChatGPT, Claude, Midjourney and all other AI Tools
Jonathan Green : Artificial Intelligence Expert and Author of ChatGPT Profits
Navigating the narrow waters of AI can be challenging for new users. Interviews with AI company founder, artificial intelligence authors, and machine learning experts. Focusing on the practical use of artificial intelligence in your personal and business life. We dive deep into which AI tools can make your life easier and which AI software isn't worth the free trial. The premier Artificial Intelligence podcast hosted by the bestselling author of ChatGPT Profits, Jonathan Green.
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Podcast focused on improvements in Manufacturing and Enabling Manufacturing Technology. Hosted by Tristan Bailey, conversations provide lessons and insight from the people who have been working with best practice and growing their business. " When you need to climb a mountain, make friends on the path, as everything grows on the way up " New automation technology and digital transformation offer new ways to improve speed and profit. Business customer needs are forever in a state of change, s ...
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From global technology consulting firm Tag1 Consulting, Tag1 Team Talks are wide-ranging, in-depth conversations about implementing various open-source technologies, including the business prerogatives and technical ins and outs with leading web developers and technologists. Join us as we explore trends in open source. About Tag1 At Tag1, we are redefining the boundaries of digital possibilities. As a leading name in the industry, we are committed to delivering innovative and tailored soluti ...
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Happy Customers is about why making customer successful - and ultimately happy customers is more important than ever before. Over the course of this series we’re going to explore what people inside some of the world's top companies are really doing everyday to go beyond the metrics and numbers on the balance sheet, collaborate across their entire organization, and truly invest in making their customers successful.
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Kevin Craine hosts best-selling authors, top technology innovators and top-shelf executives all exploring digital transformation success.
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This is Not Another Bot: The Generative AI Show. Each month, we chat with leading experts in the fields of customer and employee experience, unpacking complex topics and demystifying the technology behind it all. In the simplest terms - we’re here to geek out about Generative AI, automation and the future of conversational experiences!
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Welcome to the EY Microsoft Tech Directions podcast series – your briefing on the biggest technology trends and how they will help organizations build a better working world. We investigate the benefits of technologies and discuss how they herald a new era of improved customer, employee and stakeholder experiences, while also increasing return on investment for shareholders. In each podcast we’ll reveal how EY and Microsoft can help companies digitally transform by applying their considerabl ...
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Intelligent Automation – a powerful confluence of Process Intelligence, Intelligent Document Processing, RPA, Low Code/No Code application development, and Intelligent Virtual Agents, built on a stack of Advanced Intelligence capabilities, powered by Generative AI and supported by Next-gen Infrastructure. It empowers enterprises to drive integrated human experience outcomes, powered by agile configurable workflows.
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Welcome to Conversations that Matter, a podcast from Uniphore. Here, we explore the latest customer experience and AI best practices with thought leaders and industry experts.
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Podcast by Jason Harris
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Subscribe to the podcast via your channel of choice and never miss an episode!
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With many CXOs and other business technology professionals faced with mounting pressures to define the business, process, or customer value around technology and cloud investments, this podcast will help put things into context, break down tough issues, and have listeners walking away with actionable insights. Back @ IT is not scripted nor is it staged, instead, it is a free-flow conversation with thought leaders that considers the business technology and the people that make things happen - ...
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Excel Tips is a podcast for accounting, business and finance professionals who are looking to sharpen their spreadsheet skills and learn new hacks and tricks from Neale Blackwood CPA, a Microsoft Excel expert. Excel Tips helps spreadsheet users discover Excel’s hidden features and shortcuts and understand how best to apply the newest features and functionality. The podcast is a companion to regular articles in INTHEBLACK, CPA Australia’s award-winning business magazine. Every podcast episode ...
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Today’s consumers demand frictionless experiences in everything from smooth connections between digital and physical channels, to fulfillment, all the way to a speedy checkout and return process. With technology serving as the engine that powers these engagements, retail IT leaders play a critical role in delivering on those demands. Learn how you can reduce friction at your organization by listening to our 6-part podcast series, “Achieving Frictionless Commerce” with our host, a technology ...
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In the Value SaaS Podcast we talk to founders from B2B SaaS about their experience building capital-efficient businesses that deliver real value to customers. We started this podcast because we know there are founders like you who are facing obstacles that seem insurmountable. Here, you will meet folks who've tackled similar problems and overcome them, so you can do the same.
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To say eCommerce marketing has changed would be the understatement of the decade. It’s never been easier to spin up an online store. But, it’s also never been harder to grow one. The days of cookie-cutter marketing tactics are long gone. That’s why we interview eCommerce marketing experts who are building 7- and 8-figure brands in the 2020s. The eCommerce Hustle, brought to you by Sendlane, pulls back the curtain and focuses on mastering the fundamentals that most brands ignore: retention, c ...
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With over 18 years of experience in IT consulting specializing in SAP (ERP), Srikanth brings a proven track record in managing complex projects, nurturing strong client relationships, and handling multi-regional projects. As an SAP and PMP-certified executive, he has experience delivering enterprise solutions and providing project executive coverage, project management, and functional architecture across SAP sales and implementation engagements.
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Get the inside perspective on how successful supply chain technology companies and e-commerce fulfillment providers win in today's competitive landscape. eCom Logistics Podcast gives you insights from the top leaders and experts to get you the answers to your most pressing supply chain issues.
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Interarbor Solutions' Briefings Direct: Unique B2B informational podcasts that offer the value of objective perspectives from leading industry analyst Dana Gardner. Briefings Direct delivers actionable knowledge on the latest enterprise IT subjects to those who need to know the most about the business of IT now.
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Welcome to "Blueprint Boost for Contractors," the podcast that's your go-to resource for unlocking the secrets to successful marketing, gaining valuable insights, and growing your contracting business with less stress.
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Looking to explore the intersection of AI and journalism? Influential thought leaders in the industry join data scientist and media entrepreneur, Nikita Roy, each week to explore what's next with AI and its implications for the media landscape. In each episode, industry experts discuss how automated newsrooms have the potential to change journalism and uncover opportunities to optimize workflows and increase efficiency without compromising journalistic integrity. Hosted on Acast. See acast.c ...
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The Hidden Costs of SaaS: When to Build Your Own Solution | Episode 10
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In this episode of the Ksense Technology Podcast, host David Guthrie and Ksense CEO Kelson Erwin dive into the pros and cons of off-the-shelf versus custom software solutions. They explore when each option makes sense for businesses at different stages of growth. The discussion covers initial affordability, scalability challenges, hidden costs, and…
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89: How to Connect Email Sending Domains in HubSpot
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In today’s episode, where we're diving into the essentials of connecting your email sending domains in HubSpot! We'll walk you through the process step by step, starting from the HubSpot homepage and navigating straight to the email sending domains settings. We’ll talk about why verifying your domain is a must (hint: it keeps your emails out of spa…
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3002: EY’s Take on AI and the Evolution of Global Tax Regulations
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In this episode of Tech Talks Daily, I sit down with Marna Ricker, EY's Global Vice Chair of Tax, to explore the intersection of emerging technologies, diversity, and the evolving landscape of global tax regulation. With over 28 years at EY, Marna is a transformational leader whose passion for authentic leadership and inclusive empowerment has not …
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Data-driven Customer Experiences | The Drive Podcast ft. Troy Scheer
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On today's episode of The Drive Podcast, Troy Scheer from Brain + Trust Partners joins Jason in Las Vegas at the NIADA Conference. Troy and Jason discuss ad waste, breaking down the data silos in your dealership, data-driven customer experiences and more!For more info on Brain + Trust Partners visit: https://braintrust.partners/Troy Scheer: https:/…
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Learn more about: D7ES from Tag1 - Extended Support for Drupal 7 after EOL
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With Drupal 7 reaching end-of-life in January 2025, many site owners and developers face a tough decision: migrate to a new version of Drupal or to a new platform, or risk running an unsupported site. But what if there was a third option? In this team talk, we introduce Tag1's Drupal 7 Extended Support service, a solution that allows you to keep yo…
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Elevating Customer Experience: Insights from the Frontlines
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Send us a Text Message. Join us on CX in the Wild as we sit down with Vince Trotter from National Debt Relief at Customer Contact Week. Vince shares his insights into leading a client success team in the debt settlement industry, emphasizing the importance of empathy and culture in handling complex and sensitive customer interactions. Discover how …
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Hiring Remote Software Engineering Talent in Latin America
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Andrew Rauch discusses strategies to hire the best remote software engineering talent. Andrew is the Fractional Chief Growth Officer at Vado Devs, a hiring platform connecting companies with top-tier software engineering staff in Latin America. Host, Kevin Craine Do you want to be a guest? DigitalTransformationPodcast.net/guest…
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E210: The Silent Killer of POD Business Success
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Welcome back to the PODCast! Ever felt your print on demand business losing steam? This episode promises to reignite that spark as Travis uncovers the silent killer behind many entrepreneurs' stagnation and shows you how to combat it. After sharing some personal updates about his band's recent gigs and celebrating his son's birthday at a Rockies ga…
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3001: Faculty Why Every Business Must Become AI-Driven
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In this episode of Tech Talks Daily, I'm joined by Dr. Marc Warner, the visionary founder of Faculty, a company dedicated to deploying safe AI systems that merge human expertise with artificial intelligence to deliver exceptional performance. With a rich background that spans over a decade of working with government agencies and leading brands, Mar…
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EP252: Wild Nutrition's Head of Ecommerce Roshni Patel On Strategy Shift, Personalisation & How to Turn Customers Into Subscribers
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Roshni Patel, Head of Ecommerce at Wild Nutrition, joins the podcast to discuss her background and the evolution of ecommerce at Wild Nutrition. She shares insights on the company's strategy shift after raising private equity, the importance of building the right teams and expertise in-house, and the challenges and benefits of using third-party app…
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3000: Vanta - The AI Advantage in Security and Compliance
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In this episode of Tech Talks Daily, I'm joined by Jeremy Epling, the Chief Product Officer at Vanta, a leading trust management platform that has been recognized as the #1 Most Innovative Security Company of 2024 by Fast Company. Jeremy brings a wealth of experience to the conversation, with an impressive career that includes over 16 years at Micr…
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JPM connects to French payments network Cartes Bancaires
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J.P. Morgan is joining French payments network Cartes Bancaires, Mike Lozanoff, managing director and global head of merchant services at J.P. Morgan, tells Bank Automation News on this episode of “The Buzz” podcast. The bank is tapping cloud-based Renovite to build the connection to the network, Lozanoff says. The bank acquired Renovite in 2022 an…
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Scaling A Skincare Brand: Insights On Transparency, Innovation, and Social Commerce With Breanna Greenberg
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Welcome to another episode of eCommerce Fastlane. Today, we’re delighted to chat with Breanna Greenberg, Vice President of Marketing of Stratia. Breanna is an expert in digital marketing with an inspiring career journey, starting from her roots as a social media manager in Los Angeles to leading marketing for Stratia, an innovative, science-based s…
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2999: adMarketplace and the AI Revolution
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In this episode of Tech Talks Daily, I’m joined by Steven Read, an industry veteran who plays a pivotal role at adMarketplace, a company at the forefront of search advertising innovation. With over two decades of experience, adMarketplace has been instrumental in connecting high-purchase intent consumers with leading global brands like Home Depot, …
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The Future Of Ad Spend: Why Prescient AI Attracted $10M To Transform Ecommerce Brands
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Welcome to another episode of eCommerce Fastlane. Today, we’re excited to have Mike True, The Co-founder and CEO of Prescient. In this episode, Mike shares how Prescient uses past spending data and smart AI to make marketing budgets work better. They go beyond just using platforms like Facebook and Google. We’ll learn how Prescient AI helps with tr…
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Personalize Your Buying Experience | The Drive Podcast ft. Zach Klempf
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On today's episode of The Drive Podcast, Zach Klempf from Auto Manager & Selly Automotive joins Jason in Las Vegas at the NIADA Conference. Zach and Jason discuss how to properly utilize your CRM, removing friction in your customer experience, becoming data driven and more!For more info on Auto Manager visit: https://benchmarktm.com/For more info o…
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Improve Resident Outcomes with Data-Driven Application Decisions #47
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Improve Resident Outcomes with Data-Driven Application Decisions This is a production of Habanero Media.
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Networking in the AI Era with Melissa Llarena
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Welcome to the Artificial Intelligence Podcast with Jonathan Green! In this episode, we explore the impact of AI on networking with our special guest, Melissa Llarena, an expert in genuine networking and founder of the Mom Founder Imagination Hub podcast. Melissa shares insights on how to use AI to enhance your networking efforts without losing aut…
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Generative AI and the future with Martin Musiol
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Martin Musiol is the founder of Generativeai.net, an online learning platforms that teaches data scientists and others about generative AI. Martin joins me to chat about his experience and the value of generative AI for businesses. Hosted on Acast. See acast.com/privacy for more information.
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Franchising Growth: Insights from Casey Cooley of Pivotal Growth Partners
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In this episode, the host welcomes Casey Cooley, President of Pivotal Growth Partners and Director of Franchising and Development for Jeremiah’s Italian Ice. Casey discusses his role in helping emerging restaurant franchises grow by focusing on recruiting the right franchisees and selecting the optimal locations. He emphasizes the importance of a p…
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Why Contractor Foreman is the Top Choice for General Contractors
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In this episode, we sit down with Rob Bruce, a seasoned expert and key figure at Contractor Foreman, a leading construction management software provider. Rob shares invaluable insights into how Contractor Foreman is transforming the way contractors manage their projects, from bidding and budgeting to scheduling and safety compliance. We dive into t…
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2998: How Better.com is Transforming the Home Buying Experience With Tech
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In this episode of Tech Talks Daily, I'm joined by Vishal Garg, the dynamic CEO of Better.com, who is leading the charge to revolutionize the home buying experience. Vishal brings a wealth of knowledge about the mortgage industry and a forward-thinking perspective on how technology is reshaping the future of homeownership. Our conversation delves i…
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Episode 13 - Mastering Self Leadership With The Secret Philosophy of IKIGAI
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Send us a Text Message. In this podcast, we explore the powerful concept of Ikigai. Ikigai, a Japanese term meaning "a reason for being," focuses on finding the perfect balance between what you love, what you are good at, what the world needs, and what you can be paid for. By integrating these elements into a retail environment, businesses can crea…
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2997: Imperva’s Guide to PCI DSS 4.0 Compliance and Client-Side Protection
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How prepared is your organization to tackle the growing threat of client-side attacks? In this episode of the Tech Talks Daily Podcast, I sit down with Lynn Marks, Senior Product Director at Imperva, a Thales company, to discuss the rise of Magecart attacks and the implications of the newly updated PCI DSS 4.0 standards. Client-side attacks, like M…
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2996: Human-Centric AI Innovation: Transforming the Modern Workforce
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41:28
What does it take to truly harness the power of AI in a way that augments rather than replaces human capabilities? In this episode of the Tech Talks Daily Podcast, I sit down with Ash Gawthorp, Chief Academy Officer at Ten10, to explore the critical intersection of AI and human-centric innovation. With a backdrop of PwC's 2024 Global CEO Survey rev…
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Cross-Border eCommerce Playbook: Tom Griffin on Logistics and Customer Experience at Shoptalk 2024
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28:12
ABOUT THE GUEST Tom Griffin is the President of Passport, a leading provider of international shipping and eCommerce solutions. With a career spanning over 20 years, Tom has held pivotal roles in some of the most innovative companies in the eCommerce and logistics industries. He began his journey at Yantra, a pioneer in distributed order management…
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Why Spreadsheets Are Holding You Back - And What to Do Instead | Episode 9
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46:35
In this episode of the Ksense Technology Podcast, hosts David Guthrie, Kelson Erwin, and Calvin Smith dive into the world of spreadsheets and explore how businesses can transition to more efficient, custom software solutions. They discuss the common problems companies face when relying heavily on spreadsheets and how these issues can hinder growth …
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Join Elizabeth for a lively chat about mastering your email game! 🎉 She spills the tea on why having the right people on your email list is a game-changer. From must-have delivery lists to essential suppression lists, Elizabeth breaks it all down with tips that'll make your email campaigns unstoppable. Discover how to keep your unsubscribe crew and…
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2995: The Power of Automation in Cloud Cost Management with Zesty
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25:43
How can businesses navigate the complexities of cloud costs while maximizing value across their operations? In this episode, we welcome Aviram Levy, Tech Evangelist at Zesty, to explore the current state of cloud usage and waste, and how companies can effectively manage and reduce these costs. With nearly two decades of experience in IT and cloud t…
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Boost Your Shopify Store Growth: Lessons In Tax And Finance Strategy
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41:40
Welcome to another episode of eCommerce Fastlane. Today, we’re excited to have Alan Chen, co-founder of FreeCashFlow. With over 20 years of expertise in tax, accounting, and financial services, Alan is dedicated to helping e-commerce businesses thrive. In this episode, Alan will explore the complexities of international expansion for online stores,…
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044: Speech Recognition and Spoken Language Understanding (SLU)
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33:23
In our second technical dive in the the anatomy of a voice assistant, Kylie hosts Shawn Wen, co-founder and CTO of Poly AI, to analyze the complexities of building voice assistants. He highlights the challenges faced in speech recognition, such as dealing with errors, latency, and user experience. Shawn also discusses the inefficiencies of converti…
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Digital Transformation and High Tech Sales in Nigeria
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22:13
Jideofor Onwuemelu discusses digital transformation and high tech sales in Nigeria. Jideofor is a seasoned Senior Sales Manager and engineer with extensive experience in industrial automation, IoT, SaaS, and IT security across various sectors. He has a track record of leading successful high tech sales teams in Nigeria and West Africa. Host, Kevin …
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2994: Avalara on the Rise of E-Invoicing and What It Means for Businesses
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34:31
How is e-invoicing revolutionizing global trade, and why should businesses take notice? In this episode, we speak with Alex Baulf, VP of Global Tax at Avalara, to explore the rise of e-invoicing and its profound impact on commerce around the world. As governments increasingly mandate e-invoicing across various geographies, businesses must adapt to …
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Real-Time Solutions and Leadership in Modern Contact Centers
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21:42
Send us a Text Message. Join us for this insightful episode of CX in the Wild at CCW 2024 in Las Vegas. Our guest is Kacey Tolua, Senior Director at Marriott International, who oversees the Center of Excellence technology and global infrastructure for Marriott's customer engagement centers. In this conversation, we discuss the significant changes i…
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E209: Laying the Foundation - The First Step to Organizing Your Print On Demand Business
48:34
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48:34
Welcome back to the PODCast! How can better organization revolutionize your print-on-demand business? In this episode, Travis and Josiah unpack the secrets to mastering design and product management that can set you up for long term success. Join them for some light-hearted banter (nothing new there!) and a pirate-themed dad joke before they dive i…
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2993: The Future of Cybersecurity Resiliency with Check Point Software
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22:48
What does it take for a business to survive and thrive in the face of cyber threats? In this episode, I sit down with Muhammad Yahya Patel from Check Point Software to explore the crucial concept of business resiliency in cybersecurity. As cyber attacks become more sophisticated and widespread, a business's ability to continue operating during and …
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EP251: Predicting User Intent Is The Key To Ecommerce Personalisation - Made With Intent Helps You Unlock Its Secrets
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FOLLOW US: LinkedIn: https://www.linkedin.com/company/inside-commerce/ ABOUT THIS EPISODE: Ecommerce personalisation tech has progressed rapidly, with a wide range of vendors to choose from. However, personalisation is often reliant upon pushing product recommendations based on prior and current browsing, and purchase behaviour. But... Not everyone…
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2992: How Typeform is Shaping Tech’s Future with Inclusive Leadership
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35:35
How can the tech industry foster a more inclusive environment, and what role does diversity play in driving innovation? In this episode, I sit with Aleks Bass, Chief Product Officer at Typeform, to explore these critical questions and more. Aleks shares her experiences with gender bias throughout her career, offering valuable advice for women navig…
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Boosting insight-driven digital engagement at FIs
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Listen as Matt Denham discusses how fintechs can boost digital engagement on FI platforms.Door Bank Automation News
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Balancing Automation and Empathy in Modern Customer Service
23:39
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23:39
Send us a Text Message. This CX in the Wild episode welcomes Lynda Harvey, Director of Customer Service and Account Management at Kin Insurance. Lynda shares her insights and vision for the call center industry, emphasizing the importance of intentional leadership and the evolving role of AI in customer service. We discuss the balance between autom…
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Enhancing Restaurant Order Pickups with Apex Automated Lockers
31:51
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31:51
In this episode of the Restaurant Technology Guys Podcast, the host interviews Ashley McNamara, VP of Marketing at Apex Order Pickup Solutions. They discuss the efficiency and security of Apex's automated locker systems designed for restaurant order pick-ups. Ashley explains how these lockers streamline the order retrieval process, improve data vis…
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Maintaining Authenticity using AI in Marketing with Emmanuel Rose
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30:57
Welcome to the Artificial Intelligence Podcast with Jonathan Green! In this episode, we discuss maintaining authenticity while using AI in marketing with our special guest, Emanuel Rose, an expert in ethical and effective AI usage. Emanuel dives into how AI can be leveraged as a powerful tool without losing your unique voice. He emphasizes the impo…
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Paving the Future: Asphalt Innovation with Bitumio
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44:21
We’re thrilled to have Jared Hislop from Bitumio. In this episode, we dive deep into the world of asphalt innovation, exploring how Bitumio is revolutionizing the industry with cutting-edge technology. 🌍⚒️ 🔍 What You’ll Learn: The latest trends in estimating and scheduling for asphalt contractors How Bitumio is setting new standards in the industry…
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2991: Inside Vodafone’s Vision for 5G Standalone and UK Connectivity
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36:09
What does the future of connectivity in the UK look like, and how is Vodafone leading this transformation? In this episode, I explore the world of 5G Standalone (SA) technology with Maria Grazia (MG) Pecorari, a leader at Vodafone driving innovation in telecommunications. MG introduces us to the concept of 5G SA, explaining how it differs from the …
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CX Leadership Insights: Humility, Transparency, and Curiosity
22:51
22:51
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22:51
Send us a Text Message. In this CX in the Wild episode, we sit down with John Burke, VP of Customer Experience and Technology for a leading wine lifestyle brand. We explore the multifaceted world of e-commerce and customer experience, discussing the balance of human touch and digital solutions in a high-end retail environment. From navigating suppl…
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Episode 12 - Visual Merchandising 101 - Creating Displays That Sell
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21:20
Send us a Text Message. Welcome to "Visual Merchandising 101: Creating Displays that Sell" for mastering the art and science of retail display. Whether you're a seasoned store manager or new to the world of merchandising, this episode will equip you with the essential knowledge and skills to create eye-catching displays that drive sales. We break d…
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2990: Securing the Future: Trend Micro’s Approach to AI PC Privacy
23:39
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23:39
How safe are we in the age of AI PCs? As AI technology becomes increasingly integrated into our everyday devices, the promise of faster, more personalized computing comes with a critical question: Are we truly prepared for the security and privacy challenges that follow? In this episode, I sit down with Eric Shulze, VP of Product Management at Tren…
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AI and the Future of Healthcare Experience
17:21
17:21
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17:21
Send us a Text Message. Join us live from CCW Vegas on "CX in the Wild" with Colin Crowley, a seasoned customer experience leader now with Maven Clinic. Colin shares his journey through fintech, food tech, and virtual healthcare. He discusses the transformative role of AI in enhancing patient care, quality assurance, and real-time data handling. Di…
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