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Super Charge Your Virtual Agents with AI
Manage episode 382870156 series 2285744
UC Today's David Dungay speaks to industry expert Andrea Smith, Executive Director, New Era.
In this session, we discuss the following:
- How has AI & machine learning advanced the use of virtual agents?
- Recommendations for implementing AI into the VC/UC operations
- How do you help organisations improve the virtual agent experience?
Thanks for watching, if you’d like more like this, don’t forget to SUBSCRIBE to our channel.
You can also join in the conversation on our Twitter and LinkedIn pages.
565 afleveringen
Manage episode 382870156 series 2285744
UC Today's David Dungay speaks to industry expert Andrea Smith, Executive Director, New Era.
In this session, we discuss the following:
- How has AI & machine learning advanced the use of virtual agents?
- Recommendations for implementing AI into the VC/UC operations
- How do you help organisations improve the virtual agent experience?
Thanks for watching, if you’d like more like this, don’t forget to SUBSCRIBE to our channel.
You can also join in the conversation on our Twitter and LinkedIn pages.
565 afleveringen
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