Episode 51: Change Management

ServiceNow TechBytes

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5y ago 28:05

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In this episode, Darius Koohmarey talks with product manager Jason Occhialini about the Change Management application, which helps organizations govern the introduction of changes to improve their capabilities and services with minimal risk and impact to operations. Jason tells us about:

The value of change management to an organization
Change types: standard, emergency and normal
Managing the risks of changes
The Change Advisory Board

For more information, see:

Product Documentation: Change Management
Product Documentation: Change Management release notes for Madrid
Videos: Change Management

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