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Business Confidential Now with Hanna Hasl-Kelchner. Easy Ways to Improve Business Conflict Management Skills by Richard Blank
Manage episode 460747198 series 3484875
Business Confidential Now always aims to give you smart, practical, and timeless tips focused on helping you see things hidden in plain view that matter to your career and bottom line.
Conflict management skills are one of those talents some people are better at than others but being able to turn down the heat in a conversation and find a solution is a powerful leadership competency that can be used where we work, where we play, and even at home in our personal lives.
And who better to talk about this delicate subject than the founder of a call sales center, a business whose daily bread a butter deals with the conflict surrounding unwanted solicitations and complaints!
Conflict management skills are one of those talents some people are better at than others. Being able to turn down the heat in a conversation and find a solution is a powerful leadership competency that can be used where we work, where we play, and even at home in our personal lives.
Season 10 Episode 5. Discover how can we get better and improve our conflict management skills with these great tips from Richard Blank, Chief Executive Officer for Costa Rica’s Call Center.
Hanna Hasl-Kelchner, Business Confidential Now, Richard Blank,Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center
https://youtu.be/IRKWszaqfTg
Hosted on Acast. See acast.com/privacy for more information.
189 afleveringen
Business Confidential Now with Hanna Hasl-Kelchner. Easy Ways to Improve Business Conflict Management Skills by Richard Blank
Podcast guest appearances. Richard Blank Costa Rica's Call Center
Manage episode 460747198 series 3484875
Business Confidential Now always aims to give you smart, practical, and timeless tips focused on helping you see things hidden in plain view that matter to your career and bottom line.
Conflict management skills are one of those talents some people are better at than others but being able to turn down the heat in a conversation and find a solution is a powerful leadership competency that can be used where we work, where we play, and even at home in our personal lives.
And who better to talk about this delicate subject than the founder of a call sales center, a business whose daily bread a butter deals with the conflict surrounding unwanted solicitations and complaints!
Conflict management skills are one of those talents some people are better at than others. Being able to turn down the heat in a conversation and find a solution is a powerful leadership competency that can be used where we work, where we play, and even at home in our personal lives.
Season 10 Episode 5. Discover how can we get better and improve our conflict management skills with these great tips from Richard Blank, Chief Executive Officer for Costa Rica’s Call Center.
Hanna Hasl-Kelchner, Business Confidential Now, Richard Blank,Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center
https://youtu.be/IRKWszaqfTg
Hosted on Acast. See acast.com/privacy for more information.
189 afleveringen
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1 Inappropriate Growth Podcast by Paul Angelle. Leadership and Starting a Business with Richard Blank. 44:36
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1 InTHEknow360 podcast. Annette Atoigue Showing Love Full Circle. Global Voices with Richard Blank 1:38:29
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1 Andrew Chesnutt presents The Hustle and Grind Podcast.Call Centers and Pinball with Richard Blank 32:08
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1 Host Shawn Day presents The Hire Lead Chill Podcast. EP#27 Richard Blank is our telesales trainer guest. 1:23:47
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1 Hindsight the Podcast hosted by Lee Jones. Costa Rica Calling: A Leader's Hindsight by Richard Blank 1:00:39
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1 GrowthReady Podcast with Coach Steve Mellor Overcoming Fear and Embracing Growth with Richard Blank 56:45
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1 Growing Up with Dr. Sarah Ep. 144 - Ambition to Success: Richard Blank and impactful communication 35:31
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1 Growing Revenue and Profit Podcast by Damian Andrews. Telesales secrets with expert Richard Blank. 1:10:02
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1 The Get Authentic With Marques Ogden Show. Episode 365: Live Life Authentically with Richard Blank. 33:05
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1 FUNeMINDS Podcast. The Story of a Costa Rican Adventure. Episode 68 with guest Richard Blank. 56:38
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1 Frugelpreneur Podcast with Sarah St John. Keys to Creating an ESL Call Center with Richard Blank. 10:19
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1 The Free To Lead Podcast by Will Steel. A career decision to major in Spanish with Richard Blank. 26:30
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1 Seeker Solution podcast "What It Takes". A Leadership and philosophy chat with guest Richard Blank. 26:30
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1 Your First Thousand Clients Podcast by author Mitch Russo. Harnessing Effective Communication interview With Richard Blank 45:16
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1 Welcome to "Fire your Boss Fridays" with Lisa Hart and Chad Passa. Special CEO guest Richard Blank. 49:26
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1 Finding the Unicorn in You podcast Episode #63. Host Dr. Jaime G. Raygoza chat with Richard Blank 37:24
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1 Fight for Success Podcast by Michael Shaw. Strong virtual relationships with INXS fan Richard Blank. 30:55
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1 Executing the Vision podcast by Brad Hunter. A fun experience in Costa Rica with Richard Blank. 44:28
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1 Englix Broadcast with writer Saurav Bhattacharjee. A Language strategy in sales by Richard Blank. 1:02:18
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1 Ed Up Xcelerated Excellence podcast. Educating ESL Call Center agents with teacher Richard Blank 43:28
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1 The Day and Night Podcast. A Zoom meeting invitation with Matthew Tompkns and CEO Richard Blank. 1:10:04
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1 Culture Matters Podcast by Chris Smit. Call Center Culture in Costa Rica. Episode 172 Richard Blank 34:35
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1 Crunching Growth podcast by Philip Masiello Telemarketing Mastery: Unlocking Growth with Richard Blank 54:41
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1 Conversations with Rich Bennett. Beyond Business: Richard Blank on Creating Community by Connections 1:18:52
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1 Business Confidential Now with Hanna Hasl-Kelchner. Easy Ways to Improve Business Conflict Management Skills by Richard Blank 22:10
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1 Business Bros Classroom Podcast. An AP exam on Revolutionizing Call Centers by teacher Richard Blank 30:59
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