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Lowe’s Home Improvement: A Tiered Rewards Program Designed To Engage DIYers and Attract Millennials

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Manage episode 414314587 series 3272525
Inhoud geleverd door Loyalty360. Alle podcastinhoud, inclusief afleveringen, afbeeldingen en podcastbeschrijvingen, wordt rechtstreeks geüpload en geleverd door Loyalty360 of hun podcastplatformpartner. Als u denkt dat iemand uw auteursrechtelijk beschermde werk zonder uw toestemming gebruikt, kunt u het hier beschreven proces https://nl.player.fm/legal volgen.

From its humble beginnings as a hardware store in a small North Carolina town, Lowe’s grew to become one of the largest home improvement retailers in the world. The company counts nearly 300K associates, encompassing 1,700+ home improvement and outlet stores in the U.S. With more than 16M customer transactions every week, the brand celebrated $86.4B in 2023.
Mark Johnson, CEO of Loyalty360, spoke with Amanda Bailey, VP of Customer Marketing and Loyalty at Lowe’s, about building a tiered approach in the brand’s MyLowe’s Rewards program, applying personalization within customer loyalty, and engaging millennial homeowners.
Read the full article on Loyalty360 here: https://loyalty360.org/content-gallery/in-depth-exclusives/lowe-s-home-improvement-a-tiered-rewards-program-designed-to-engage-diyers-and-attract-millennials

  continue reading

Hoofdstukken

1. Lowe’s Home Improvement: A Tiered Rewards Program Designed To Engage DIYers and Attract Millennials (00:00:00)

2. Leaders in Customer Loyalty Series (00:00:05)

3. Customer Loyalty Program Evolution and Personalization (00:09:11)

4. Customer Loyalty and Rewards Program Insights (00:17:05)

375 afleveringen

Artwork
iconDelen
 
Manage episode 414314587 series 3272525
Inhoud geleverd door Loyalty360. Alle podcastinhoud, inclusief afleveringen, afbeeldingen en podcastbeschrijvingen, wordt rechtstreeks geüpload en geleverd door Loyalty360 of hun podcastplatformpartner. Als u denkt dat iemand uw auteursrechtelijk beschermde werk zonder uw toestemming gebruikt, kunt u het hier beschreven proces https://nl.player.fm/legal volgen.

From its humble beginnings as a hardware store in a small North Carolina town, Lowe’s grew to become one of the largest home improvement retailers in the world. The company counts nearly 300K associates, encompassing 1,700+ home improvement and outlet stores in the U.S. With more than 16M customer transactions every week, the brand celebrated $86.4B in 2023.
Mark Johnson, CEO of Loyalty360, spoke with Amanda Bailey, VP of Customer Marketing and Loyalty at Lowe’s, about building a tiered approach in the brand’s MyLowe’s Rewards program, applying personalization within customer loyalty, and engaging millennial homeowners.
Read the full article on Loyalty360 here: https://loyalty360.org/content-gallery/in-depth-exclusives/lowe-s-home-improvement-a-tiered-rewards-program-designed-to-engage-diyers-and-attract-millennials

  continue reading

Hoofdstukken

1. Lowe’s Home Improvement: A Tiered Rewards Program Designed To Engage DIYers and Attract Millennials (00:00:00)

2. Leaders in Customer Loyalty Series (00:00:05)

3. Customer Loyalty Program Evolution and Personalization (00:09:11)

4. Customer Loyalty and Rewards Program Insights (00:17:05)

375 afleveringen

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