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The Agile Brand with Greg Kihlström®

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#657: Augmenting front-line employees with AI for better experiences, with Fabrice Martin, Medallia 22:42

15 dagen geleden22:42

Later Afspelen

Lijsten

Vind ik leuk

Leuk

22:42

We are here recording live at Medallia Experience at the Wynn in Las Vegas, and have been seeing and hearing some amazing things about how AI can enhance the customer experience as well as enable teams at organizations to create more meaningful connections with customers. Today we’re going to talk about how AI can help to create better experiences for customers before, during, and after their interactions. To help me discuss this topic, I’d like to welcome Fabrice Martin, Chief Product Officer at Medallia. RESOURCES Medallia: https://www.medallia.com Catch the future of e-commerce at eTail Boston, August 11-14, 2025. Register now: https://bit.ly/etailboston and use code PARTNER20 for 20% off for retailers and brands Don't Miss MAICON 2025, October 14-16 in Cleveland - the event bringing together the brights minds and leading voices in AI. Use Code AGILE150 for $150 off registration. Go here to register: https://bit.ly/agile150 Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstrom Don't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.show Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company…

Fail Forward with Adnan & Dan « »
EP48 - Pick Up The Pace with Paul Addicott

2 jaar geleden 49:14

MP3•Thuis aflevering

102 marathons paced, 117 marathons, 12 Ultras & 6 Ironmans. Paul Addicott is the embodiment of sustainable performance while balancing family life and work commitments. Join us as he shares the behind-the-scenes of what it takes to be an exceptional pacer and lead others towards achieving their goals.

Follow Paul on Instagram & LinkedIn & check out his website Pick Up The Pace Paul.

Follow @failforward.pod on Instagram
Follow our hosts @adnanbasrai & @dubai_running_dad on Instagram
Want to be a guest on the show? DM us on Instagram or LinkedIn.

54 afleveringen

#Sports #Running #Society #Adnan Basrai & Dan Smith #Adnan Basrai #Dan Smith #Failure #Motivation #Dubai #Entrepreneurship #Business #Expo #Conversations #Celebrities #Podcasting Education #Self-Improvement #Succession

Fail Forward with Adnan & Dan

EP48 - Pick Up The Pace with Paul Addicott

Fail Forward with Adnan & Dan

published 2 jaar geleden

MP3•Thuis aflevering

102 marathons paced, 117 marathons, 12 Ultras & 6 Ironmans. Paul Addicott is the embodiment of sustainable performance while balancing family life and work commitments. Join us as he shares the behind-the-scenes of what it takes to be an exceptional pacer and lead others towards achieving their goals.

Follow Paul on Instagram & LinkedIn & check out his website Pick Up The Pace Paul.

Follow @failforward.pod on Instagram
Follow our hosts @adnanbasrai & @dubai_running_dad on Instagram
Want to be a guest on the show? DM us on Instagram or LinkedIn.

54 afleveringen

Alle afleveringen

Fail Forward with Adnan & Dan

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EP54 - From the Brink: A Millionaire Alcoholic Gambler's Journey of Overcoming Addiction with David Sober 55:03

2 years geleden55:03

55:03

Ever feel like life is a high stakes game where you're always teetering on the edge? You're not alone. Today's guest, David Golding, has lived it – he's battled addiction, faced down loneliness, and clawed his way back from the brink. David bravely shares how his struggles with alcohol, cocaine, and gambling spiraled into the near-destruction of his personal life and a multi-million dollar business, and the redemption that came with his journey to sobriety. The story doesn't stop there. We dig deep into David's startling experiences with addiction and the havoc it wreaked on his relationships, featuring a revealing look into his journey through rehab and his relapse. His raw, honest account of battling his demons serves as a stark reminder of the tyranny of addiction. Yet, amidst the darkness, David found hope and motivation from a recovering peer, turning his life around and sparking a newfound gratitude for the life he now leads. Our conversation takes a turn towards the philosophical as David opens up about his understanding of life, the universe, and his place within it all. He talks about the transformative power of acceptance and gratitude, the liberating experience of embracing one's insignificance, and the enduring journey towards recovery. His words are a testament to the extraordinary resilience of the human spirit and the beauty of taking that first, hesitant step towards change. Listen in and be inspired by David Golding's story of overcoming addiction and finding hope in the most unexpected of places. Follow @failforward.pod on Instagram Follow our hosts @adnanbasrai & @dubai_running_dad on Instagram Want to be a guest on the show? DM us on Instagram or LinkedIn .…

Fail Forward with Adnan & Dan

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EP51 - Embracing Potential with Caroline Labouchere 52:29

2 years geleden52:29

52:29

Do you believe in the power of potential? What if embracing it and stepping out of your comfort zone could lead to incredible opportunities? Today's episode with Caroline Labouchere is a treasure trove of insights about seizing life's transformative moments. We chat about everything from luck and preparedness to the importance of saying yes to uncomfortable situations. Our conversation uncovers the striking correlation between confidence, good fortune, and welcoming the unexpected. But there's more to our conversation than personal development. Caroline takes us on an intimate journey into her perspectives on familial and cultural dynamics. We explore the global celebration of birthdays and their crucial role in shaping a child's self-worth. There's also a deep dive into the realm of traditional marriages, the challenges women face and the uplifting power of a supportive sisterhood. Our journey doesn't stop there. We're also whisked away to Caroline's life in Dubai, exploring the melting pot of cultures and the city's evolving conversation on mental health. More personal stories unfold as we discuss the trials and tribulations of marriage and how adversity, like job loss, can be a catalyst for change and self-discovery. And to wrap up our enlightening dialogue, we candidly talk about menopause and how spouses can empathetically navigate these life-changing conversations. So, join us as we conclude with a fun game reflecting on our enriching conversation with Caroline Labouchere. Follow Caroline on Instagram , Youtube and her website . Follow @failforward.pod on Instagram Follow our hosts @adnanbasrai & @dubai_running_dad on Instagram Want to be a guest on the show? DM us on Instagram or LinkedIn .…

Fail Forward with Adnan & Dan

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EP50 - Building a Media Powerhouse with Richard Fitzgerald 56:32

2 years geleden56:32

56:32

In this episode, we feature Richard Fitzgerald, CEO of Augustus Media, the driving force behind media brands like Lovin Dubai news, Loving Saudi news, and Smashi Studio. Join us as we explore Richard's philosophy on business grit, delving into the mindset and strategies that have propelled his entrepreneurial journey. With deep insights into the Middle Eastern media landscape, Richard shares invaluable perspectives on the current and future state of new media, both regionally and globally. Beyond business, Richard offers a unique perspective on drinking, reflecting on its cultural implications and personal lessons learned. In a candid discussion, we explore the complexities of alcohol consumption in today's society. Tune in for a focused conversation as we uncover Richard Fitzgerald's remarkable expertise and experiences. Gain fresh insights into business resilience, the evolving media landscape, and the nuanced discussions around drinking. Check out Lovin Dubai , Lovin Saudi & Smashi Studios . Follow Richard on LinkedIn & Instagram . Follow @failforward.pod on Instagram Follow our hosts @adnanbasrai & @dubai_running_dad on Instagram Want to be a guest on the show? DM us on Instagram or LinkedIn .…

Fail Forward with Adnan & Dan

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EP49 - How Are You Feeling Today? with Gareth Dauncey 47:58

2 years geleden47:58

47:58

In this episode, we have the honor of featuring Gareth Dauncey, a seasoned architect who has undergone a remarkable evolution into a passionate advocate for mental health. After experiencing the draining effects of corporate burnout, he made a courageous decision to shift his focus towards well-being and reconnect with his family. Through this transformative journey, Gareth not only regained his own happiness but also developed a deep passion for promoting mental well-being. Driven by his personal experiences, Gareth channeled his passion into the creation of the MOOD app, a groundbreaking tool that empowers individuals to track, reflect, and improve their mental health on a daily basis using the power of color. This powerful app has provided countless individuals with the means to take control of their emotional well-being, fostering a greater sense of happiness and fulfillment. We delve into the tactics Gareth utilized to enhance his own mental health and find renewed purpose. We explore the process of developing the MOOD app, delving into its impact and potential to revolutionize the way we prioritize our emotional well-being. Furthermore, Gareth shares insights from his own podcast, "How Are You Feeling Today?," where he engages in meaningful conversations surrounding mental health. Through his thought-provoking dialogues, Gareth aims to break the stigma surrounding mental well-being, creating a supportive community where individuals can open up and find solace. Follow Gareth on Instagram, Twitter & LinkedIn Check out and download the Mood App Follow @failforward.pod on Instagram Follow our hosts @adnanbasrai & @dubai_running_dad on Instagram Want to be a guest on the show? DM us on Instagram or LinkedIn .…

Fail Forward with Adnan & Dan

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EP48 - Pick Up The Pace with Paul Addicott 49:14

2 years geleden49:14

49:14

102 marathons paced, 117 marathons, 12 Ultras & 6 Ironmans. Paul Addicott is the embodiment of sustainable performance while balancing family life and work commitments. Join us as he shares the behind-the-scenes of what it takes to be an exceptional pacer and lead others towards achieving their goals. Follow Paul on Instagram & LinkedIn & check out his website Pick Up The Pace Paul. Follow @failforward.pod on Instagram Follow our hosts @adnanbasrai & @dubai_running_dad on Instagram Want to be a guest on the show? DM us on Instagram or LinkedIn .…

Fail Forward with Adnan & Dan

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EP47 - Inviting Intuition with Gabby Greif 42:47

2 years geleden42:47

42:47

In this captivating episode, we have the honor of featuring Gabby Greif, a transformative podcaster and coach known for her unique approach to personal growth. Unlike many of our guests who delve into the strategic and tactical aspects of mindset, Gabby provides a refreshing and nuanced perspective centered on following one's heart and prioritizing personal fulfillment. In a world often obsessed with outcomes and rigid discipline, Gabby encourages listeners to trust their intuition and do what feels right for them. Throughout this engaging dialogue, we delve deep into the intersections of our perspectives, respectfully challenging and examining our differences while finding common ground. Follow Gabby Greif on Instagram and listen to her podcast Get The Fuck Into Alignment. Follow @failforward.pod on Instagram Follow our hosts @adnanbasrai & @dubai_running_dad on Instagram Want to be a guest on the show? DM us on Instagram or LinkedIn .…

Fail Forward with Adnan & Dan

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EP46 - From Dinner Lady to Dubai Dynamo with Chloe Robyn Wilson 46:36

2 years geleden46:36

46:36

In this episode, we have the privilege of sharing the inspiring journey of Chloe Robyn Wilson, a remarkable business leader in Dubai & an expert in LinkedIn branding & content strategy. Chloe's path was not without its challenges. After experiencing burnout in the fast-paced environment of Dubai, she made the courageous decision to return to her home country, the United Kingdom. During her time back in the UK, Chloe embarked on a profound personal and professional journey of self-discovery. Through reflection and self-care, Chloe gained invaluable insights into her true passions and strengths. Armed with a renewed sense of purpose and energy, she embarked on her triumphant comeback to Dubai, ready to make her mark in the industry she loved. Today, Chloe stands as a shining example of resilience and determination. As a respected leader in the food distribution sector, she has not only overcome burnout but thrived in her role, making significant contributions to her company's success. In addition to her expertise in the industry, Chloe has become a sought-after authority in LinkedIn branding and content strategy, utilizing the platform to elevate her professional presence and connect with a wider audience. Follow Chloe on LinkedIn & Instagram . Follow @failforward.pod on Instagram Follow our hosts @adnanbasrai & @dubai_running_dad on Instagram Want to be a guest on the show? DM us on Instagram or LinkedIn .…

Fail Forward with Adnan & Dan

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EP45 - Breaking Cultural Barriers & Empowering Women with Sara Lodhi 45:58

2 years geleden45:58

45:58

In this inspiring episode, we have the privilege of hosting Sara Lodhi, a well-known runner, fitness and wellness icon in Dubai. When Sara first arrived in Dubai, she felt adrift, lacking purpose and direction. However, through her unwavering determination and willingness to step out of her comfort zone, she embarked on a remarkable journey of self-discovery. Exploring various fitness activities, from group classes to obstacle course racing, she found solace and a true sense of belonging in the world of running. As we celebrate Global Running Day, it is only fitting to honor a Dubai runner who has not only elevated the sport in the region but also become a beacon of inspiration for women in her culture and beyond, particularly mothers seeking to find their purpose. Sara shares her personal insights on how she draws inspiration from her family and how they, in turn, motivate her to challenge societal norms and pursue her dreams relentlessly. Her voice resonates with countless individuals striving to break free from constraints and carve their own paths. Join us as we delve into Sara Lodhi's incredible journey, her relentless pursuit of empowerment, and her vision for a world that embraces acceptance, open-mindedness, and champions women who dare to defy norms and chase their dreams. Follow Sara on Instagram . Follow @failforward.pod on Instagram Follow our hosts @adnanbasrai & @dubai_running_dad on Instagram Want to be a guest on the show? DM us on Instagram or LinkedIn .…

Fail Forward with Adnan & Dan

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EP44 - How to Break Free from Chronic Pain with Gemma McFall 46:43

2 years geleden46:43

46:43

Join us for a deeply personal and enlightening discussion with Gemma McFall, a specialist in chronic pain. From living with debilitating back pain, Gemma triumphed over her struggles and now coaches others on how to listen to and decode their chronic pain. Her story offers a profound understanding of how the mind communicates through the body, and intriguingly, how pain can be a surprising catalyst for personal growth. Follow Gemma on Instagram & LinkedIn and book a free assessment session with her here . Follow @failforward.pod on Instagram Follow our hosts @adnanbasrai & @dubai_running_dad on Instagram Want to be a guest on the show? DM us on Instagram or LinkedIn .…

Fail Forward with Adnan & Dan

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EP43 - Relentless Hustle with Terry Blackburn 44:44

2 years geleden44:44

44:44

Tune in for an invigorating conversation with Terry Blackburn, a seasoned entrepreneur who has carved out his legacy in the realms of sales, real estate, and recruitment. Starting as an expert salesman, Terry exemplifies what it means to hustle, and how unyielding dedication can pave the way to owning multiple successful businesses. His unique narrative will inspire you, offering insights into the art of perseverance and the relentless pursuit of success. Follow Terry on LinkedIn. Follow @failforward.pod on Instagram Follow our hosts @adnanbasrai & @dubai_running_dad on Instagram Want to be a guest on the show? DM us on Instagram or LinkedIn .…

Fail Forward with Adnan & Dan

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EP42 - How To Transform Your Mind with Dhiren Harchandani 1:03:15

2 years geleden1:03:15

1:03:15

Join us in this week's episode as we talk to Dhiren Harchandani, a transformational coach and expert in simplifying complex ideas. Through his own challenging life experiences, Dhiren discovered the power of the mind and shares simple tactics anyone can use to transform their lives. He's now a beacon of light coaching leaders to achieve their goals and become their best selves. Learn from Dhiren's wisdom and inspiring journey on how to overcome adversity and create the life you desire. Check out SportFerma's products & services on their website or on Instagram Follow Dhiren on Instagram Follow @failforward.pod on Instagram Follow our hosts @adnanbasrai & @dubai_running_dad on Instagram Want to be a guest on the show? DM us on Instagram or LinkedIn .…

Fail Forward with Adnan & Dan

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EP41 - How to Iterate on Failure with Andrew Ferguson of Vero Recruitment 1:01:44

2 years geleden1:01:44

1:01:44

In this episode of Fail Forward, we speak with Andrew Ferguson, a talented entrepreneur and expert in optimizing the customer journey. Andrew shares how he's been able to minimize major failures by quickly iterating on feedback. He also talks about his own insecurities and challenges, and how he's overcome them. Join us as we learn from Andrew's insights on how to embrace failure and turn it into a stepping stone towards success. Follow Andrew on LinkedIn Follow Vero Recruitment on LinkedIn or on Instagram Follow @failforward.pod on Instagram Follow our hosts @adnanbasrai & @dubai_running_dad on Instagram Want to be a guest on the show? DM us on Instagram or LinkedIn .…

Fail Forward with Adnan & Dan

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EP40 - Chasing Passion with Omar Al Majali of the #OneDayPod 51:36

2 years geleden51:36

51:36

Join us for this inspiring episode of our podcast, where we sit down with Omar Al Majali , the host of OneDayPod , a popular podcast in the Middle East region. In this episode, Omar shares his journey of leaving a corporate job to pursue his true passions in media. With experience in building technology and smart city projects in Dubai and Jordan, Omar brings a unique perspective to the world of podcasting, acting, filmmaking, and media in general. We'll explore his philosophy, habits, and daily challenges in making his dreams a reality, and learn how he stays motivated and on track. Plus, we ask him our signature question: "What do you secretly enjoy?" Don't miss out on Omar's funny and unexpected answer at the end of the episode! Check out the #OneDayPod on YouTube , Apple Podcasts or on any other streaming service. Follow Omar Al Majali on Instagram . Follow @failforward.pod on Instagram Follow our hosts @adnanbasrai & @dubai_running_dad on Instagram Want to be a guest on the show? DM us on Instagram or LinkedIn .…

Fail Forward with Adnan & Dan

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EP39 - An Allowance for Failure with Sabine Kühn of Talent & Truth 40:49

2 years geleden40:49

40:49

Join us in this episode as we sit down with Sabine Kuhn , co-founder of Talent & Truth , a social media & podcasting consultancy that focuses on supporting business leaders. Sabine shares her inspiring journey from the hospitality and marketing industry to starting her own successful business, and how she has learned to embrace failure by setting an "allowance" for it. But what sets Talent & Truth apart is Sabine's unique approach to selecting the right clients to build and grow alongside. Sabine believes that this strategy creates a small, yet high-quality pool of executive leaders whose brands are managed by Talent & Truth. In this episode, we delve into Sabine's business philosophy and gain valuable insights into how to build a successful consultancy and manage executive brands. Tune in to learn from Sabine's experiences and discover how you can apply these principles to your own business. Whether you're an aspiring entrepreneur or a seasoned business leader, this episode is packed with valuable lessons and practical advice. Visit Talent & Truth's website . Connect with Sabine on LinkedIn . Follow @failforward.pod on Instagram Follow our hosts @adnanbasrai & @dubai_running_dad on Instagram Want to be a guest on the show? DM us on Instagram or LinkedIn .…

Fail Forward with Adnan & Dan

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EP38 - Empowering Dads with Steve Savides & Mia Eisenstadt 1:01:42

2 years geleden1:01:42

1:01:42

In this episode, we are joined by the Steve Savides & Mia Eisenstadt, the team behind Fatherli , an app that provides a supportive community for fathers worldwide. We'll learn about their journey and the inspiration behind Fatherli, and how they're changing the conversation around fatherhood. This episode, we have a surprise for our guests. We introduce a game that allows our guests to open up about their deeper thoughts and emotions. By answering a series of thought-provoking questions, we hope to get to know them on a more personal level and uncover insights that they might not have shared before. So sit back, relax, and join us for an insightful conversation with the Fatherli founders, as we explore the world of fatherhood and play a game to learn more about these inspiring individuals. Check out the Fatherli App Follow Mia on LinkedIn Follow Steve on LinkedIn Follow @failforward.pod on Instagram Follow our hosts @adnanbasrai & @dubai_running_dad on Instagram Want to be a guest on the show? DM us on Instagram or LinkedIn .…

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