Beste Automotiveindustry podcasts (2024)

1
Order Takers Are Moving Out! Consider These Updated Interviewing and Onboarding Strategies 15:11

1d ago15:11

15:11

In this episode, we're exploring innovative strategies for interviewing and onboarding new salespeople in your dealership for 2024. As the sales process continues to evolve, it's crucial that our interview and onboarding practices keep pace. Join me as I discuss how setting clear expectations from the outset can empower new team members to understa…

1
Empowering Leadership and Family Legacy With Reed Parman of Big Chief Tire 31:56

7d ago31:56

31:56

Reed Parman is the President and Owner of Big Chief Tire, a company specializing in tire sales and auto services with five locations in Jacksonville, Florida. Big Chief Tire was founded in 1961, and Reed’s leadership has helped maintain its reputation for excellent customer service and long-term employee retention. Reed grew up in the tire business…

1
Unlock Higher Conversions | Personalize Car Buyer Engagement with ActivEngage! 46:16

10d ago46:16

46:16

Join us for an insightful episode where I sit down with Bill Reidy, VP of Sales, and Carol Marshall, COO at ActivEngage, a leader in people-powered messaging solutions for car dealerships. We delve into how personalized engagement transforms the car-buying experience, ensuring online shoppers feel valued and cared for. Discover the evolution of cus…

1
Overcoming Entrepreneurial Challenges With Jared Kugel of Tire Agent 30:51

14d ago30:51

30:51

Jared Kugel is the CEO and Founder of Tire Agent, an innovative e-commerce platform revolutionizing how consumers purchase and install tires across the US. Tire Agent has been recognized as one of the fastest-growing companies, ranking #936 on the Inc. 5000 list, with Jared himself being a 2024 finalist in the New York area's Ernst & Young Entrepre…

1
The Ever-Evolving Automotive Industry with Chris Colsant 18:21

15d ago18:21

18:21

In this episode of InsideAuto, Chris Colsant, SDR Manager at Fullpath, joins host Ilana Shabtay to discuss the importance of managing data holistically as we head into the new year. He also shares his experiences with the emergence of equity mining in the automotive industry and expresses his hopes for the future of leasing.…

1
Learn Smart Marketing: AI, Machine Learning & Market Strategies with Carla Wade! 🚗 39:55

16d ago39:55

39:55

Join us for an insightful episode with Carla Wade, Chief Revenue Officer at Lotlinx, to discuss the current challenges facing car dealerships in our "State of the Union" segment. With dealers scrambling to offload bloated inventories, we delve into the evolving landscape of automotive sales where traditional advertising methods are becoming obsolet…

1
Navigating the Road to Trust With Kermit Pridemore of Smoky Hill Auto Service 28:34

21d ago28:34

28:34

Kermit Pridemore is Co-owner of Smoky Hill Auto Service in Aurora, Colorado, bringing years of family business experience into his own venture. Kermit's approach to business is heavily influenced by his father's lessons on identifying important priorities, championing impeccable customer service and trust-building in the automotive industry. With a…

1
Driving Excellence: GM Practices for Effective Training in Dealerships From Top Auto Group Leader 43:44

22d ago43:44

43:44

Join my interview with Liz Hernandez, a powerhouse in dealership growth and training with the Morgan Automotive Group. With passion and energy at an all-time high, Liz discusses her tireless efforts to uplift numerous dealerships under her guidance. She highlights the crucial role of culture and leadership in driving success, emphasizing that when …

1
Steering the Wheels of Change With Chris Barry of Independent Tire Dealer Group 31:26

28d ago31:26

31:26

Chris Barry is Vice President of Sales at Independent Tire Dealer Group. Since 1998, Chris has significantly contributed to the company's growth. He started his career selling incense door-to-door and later managed an athletic shop frequented by celebrities in Southern California. Chris transitioned into the tire industry with AKH Discount Tires, g…

1
Why Documenting Notes Is So Important for Dealer Sales Teams 16:11

29d ago16:11

16:11

In this episode, we dive deep into a crucial yet often overlooked aspect of the sales process: documenting notes. Whether you're a manager, a BDC representative, or a sales rep, this episode is tailored for you. I explore why documenting customer interactions is essential for improving sales performance and enhancing customer relationships. We’ll d…

1
Tires Transformed For Sustainability With David Brandenstein and Mark Kinkelaar of Prism Worldwide 29:58

1M ago29:58

29:58

David Brandenstein is the Key Account Manager at Prism Worldwide. Originally from Evansville, Indiana, David boasts a rich background in the chemical materials industry. He retired a few years ago before being lured back into the workforce by Prism. His career has been dedicated to supplying raw materials for daily-use products, leading him to purs…

1
From Tesla to Dealerships: Denise Leleux, CEO on Mobile Service Success! 37:33

1M ago37:33

37:33

In this episode, we sit down with Denise Leleux, CEO of Curbee, a pioneering mobile service tech platform designed specifically for dealerships. After their successful time deploying mobile with Tesla, Denise and her team gained invaluable insights that led to the creation of playbooks and standards to help dealers seamlessly deploy mobile service …

1
Embracing Change in Digital Marketing with Colin Day 24:14

1M ago24:14

24:14

In this episode of InsideAuto, Colin Day, EMEA Managing Director and VP of Business Development at Oktopost, chats with host, Ilana Shabtay, about leveraging AI for more efficient marketing and sales, the value of a strong social media brand presence, and the importance of having different digital marketing strategies depending on the company or pr…

1
It’s All About The People With Eric Gill at Gills Point S Tire & Auto Service 24:18

1M ago24:18

24:18

Eric Gill is the President and CEO of Gills Point S Tire & Auto Service. A seasoned entrepreneur, Eric masterminded the expansion of Gills Point S Tire & Auto Service from a solitary tire store to 71 locations across 24 years. His background includes a marketing and accounting degree, state tax return filing for Weyerhaeuser’s corporate department …

1
Welcome to VIP: Mastering the Reverse T.O. for Exceptional Customer Engagement 15:27

1M ago15:27

15:27

General Managers, Desk Managers and Sales Teams! Learn how to execute the reverse T.O. and set the tone for a car deal, a solid review and a repeat client! In this episode, I teach the art of creating a warm and welcoming atmosphere for car buyers through the innovative concept of the reverse T.O. General managers and sales managers this is the vit…

1
Turning Website Videos into Sales Opportunities with Eitan Koter 19:53

1M ago19:53

19:53

In this episode of InsideAuto, Eitan Koter, co-CEO and co-founder of Vimmi, chats with host, Ilana Shabtay, about the diverse landscape of shoppable video content, how shoppable videos are revolutionizing online purchasing and automotive sales, and how individual marketing and AI is the future of digital marketing.…

1
The Power of Continuous Training & Team Development with 🥇Award Winning Manager, Mike Lucente 41:41

2M ago41:41

41:41

Quotes from guest, Mike Lucente. "Speed of the leader is the speed of the team", "Be more of a coach then a manager" and "Unrelenting in your vision." In an insightful interview with Mike, a seasoned manager at Alabama's largest Kia dealership, he emphasizes the importance of nurturing team members' success and fostering an environment of continuou…

1
A Customer-Centric Approach to Success With Brandon Tracey of Bay Area Point S Tire & Auto Service 27:58

2M ago27:58

27:58

Brandon Tracey is the President and Co-owner of Bay Area Point S Tire & Auto Service, which he started working for at the age of 16, initially sweeping floors at Yingling Tire Service before it was acquired by Bay Area. Under his leadership, Bay Area Point S grew and became part of the Point S network, significantly expanding its buying power and i…

1
The Art of Scaling Integrity in the Tire Business With Seth Sands of Good Turn Tire & Auto 22:49

2M ago22:49

22:49

Seth Sands is the Co-CEO of Good Turn Tire & Auto, a company with a portfolio of 14 brands and 35 locations across four states, including Florida, North Carolina, Virginia, and Michigan. With an early career in finance, investment banking, and private equity, Seth shifted gears to focus on family- and founder-owned businesses. He and his partner le…

1
Embracing Change with Jen Suzuki | From Resistance to Resilience 15:25

2M ago15:25

15:25

In this power punched episode, I tackle the critical need for change in today’s fast-paced business environment! And this motivating epiisode is quick to the point and provides many examples to dial into for process improvement in your business. In example, salespeople lead customers through the sales process vs customer immediately all over you de…

1
Steering Western Canada's Tire Landscape With James O’Reilly of Tire Trail 27:38

2M ago27:38

27:38

James O'Reilly, the Vice President of Trail Tire, is a second-generation tire industry professional with 23 years of experience. With much of his career spent in wholesale, James has navigated the industry waters, inheriting his passion for the business from his father, who clocked in 43 years. He played competitive golf with dreams of turning pro …

1
Mastering Service BDC Department Success: 10 Tips to Set More Appointments with Jen Suzuki! 17:58

2M ago17:58

17:58

In this episode, join me as I go hard into the world of service BDC appointments! I'm sharing 10 ways to get more service appointments and this epi is moneyyy! 💰 Dealerships are in a constant battle to secure loyalty from existing clients while also attracting new ones. At the heart of this challenge lies the crucial role of the service department,…

1
Craig Bruneel — Chairman of the Board of Point S Dealers and Owner of Bruneel Point S Tire & Auto 31:37

2M ago31:37

31:37

Craig Bruneel is the Owner of Bruneel Point S Tire & Service, which operates 13 shops across Idaho, and holds the position of Chairman of the Board of Point S Tire & Service. Craig's tenure in the tire and auto service industry began in childhood, where his early exposure to the family business instilled a passion for entrepreneurship and service. …

1
Building Wealth and Brands with Lisa Copeland | From Top 1% Real Estate Agent 39:51

2M ago39:51

39:51

https://www.meetlisacopeland.com Join us for an inspiring conversation with Lisa Copeland, a top 1% real estate agent among 90,000 peers, co-founder of Cardone Mortgage, and host of *American Dream*. Lisa shares her remarkable journey from entrepreneur and car dealer to real estate powerhouse, emphasizing the importance of personal branding and the…

1
Steering an Automotive Legacy Forward With Mike Allen of Carfix 27:03

3M ago27:03

27:03

Mike Allen is the entrepreneurial owner of Carfix, a three-shop operation in Raleigh and Garner in North Carolina. Serving as the President of the Board of Directors for the Automotive Service and Tire Alliance and hosting the annual ASTA Expo, Mike embodies third-generation excellence in the auto repair industry. With his grandfather founding a mu…

1
Enhancing Dealer Valuations and Succession Planning with Dave Cantin 33:24

3M ago33:24

33:24

This guy is a blast to chat with! This episode is fast-paced and packed full of great info. I love this interview, Dave's energy & momentum! 🤩 He openly gives his expert advice based on what he is seeing with current dealers who are looking to sell. Meet Dave Cantin, CEO of Dave Cantin Group, a leading Strategic Mergers and Acquisitions advisory fi…

1
The Man Behind The Hit Show Muscle & Classics, E. Red 30:42

3M ago30:42

30:42

E. Red is the enterprising force behind the TV hit show Muscle and Classics, where he serves as producer, director, and star. Born and raised in Savannah, Georgia, E. Red grew up in a large, car-loving family which set the foundation for his passion for the automotive industry. He has garnered extensive knowledge in car restoration and motorsports,…

1
Path to Sustainable Growth with Glenn Lundy | Building Teams, Volume Thinking, High Performing Business 42:16

3M ago42:16

42:16

I sit down with Glenn Lundy, the dynamic CEO of 800% Elite Automotive Club, newly accomplished car dealer, and esteemed motivational speaker. Glenn, widely known for his impactful shows like The Morning 5 and Rise & Grind, delves into the crucial distinctions between investing versus spending and balancing, urging listeners to change their terms to…

1
ITDG Tire Dealer of The Year - Wilks Tire & Battery Service - Logan Wilks 26:40

3M ago26:40

26:40

Logan Wilks is the Vice President of Wilks Tire & Battery Service, a family-owned company with a rich history originating from the post-World War II era. Under his leadership, the company has nearly doubled its locations, expanding their footprint throughout Alabama, Tennessee, and Georgia, including two retread plants and a distribution center. He…

1
Maintaining Loyal Clients in Service & Sales | Easy Actions That Impact Customer Retention and Satisfaction 15:56

3M ago15:56

15:56

In this fast-paced solo episode, I focus on the world of customer loyalty and the intricate strategies involved in creating and maintaining loyal clients. I share invaluable insights on the often-overlooked aspects that can make a significant impact on customer retention and satisfaction. With a keen focus on the service department, the episode del…

1
Software Solutions for Industry-Wide Problems with Bek Abdullayev 17:25

3M ago17:25

17:25

In this episode of InsideAuto, Bek Abdullayev, CEO of Superdispatch, chats with host, Ilana Shabtay about transportation within the automotive ecosystem, how COVID sped up the industry’s digitization, and mitigating against fraud in auto transportation.

1
Tips to Increase Line Items for Service Teams 11:25

3M ago11:25

11:25

In this episode, we will explore valuable tips and techniques for service advisors looking to boost their bottom line by increasing line items during service interactions when writing service in a car dealership. The Power of Personal Connection As a service advisor, the check-in process is your first opportunity to connect with customers and set t…

1
Ownership, Acquisitions, and Mergers With Tommy Gaynor and Chris Garman of Sun Auto Tire & Service 34:58

3M ago34:58

34:58

Chris Garman, Vice President of Business Development at Sun Auto Tire & Service, built up his family's auto service business from three to nine stores before selling to Sun Auto in 2019. He leads the company's mergers and acquisitions, significantly expanding its footprint. Tommy Gaynor, Director of Mergers and Acquisitions at Sun Auto, joined the …

1
Take Another Swing When You Get Appointment Pushback in Service & Sales 8:45

3M ago8:45

8:45

In this episode, I help you with a plan to address common objections and challenges encountered when attempting to schedule appointments with customers. Whether you're in Service BDC, a Service Advisor, or a Salesperson, this episode provides valuable insights applicable to both sides of the business, highlighting parallels in the appointment-setti…

1
Racing to the Top with Jessica Colon | Sales, BDC & Leadership | Top 3 Kia Store in Country 49:13

4M ago49:13

49:13

Meet Jessica Colon @jcolon@citykia.com | City Kia of Greater Orlando has raced to the top 3 Kia stores in the country! She's amazing! A top performer! 🥇💯 In this episode, we delve into the extraordinary journey of a remarkable individual who has ascended to the pinnacle of the automotive world as the best Business Development Center (BDC) manager, …

1
This is how YOU DO Inbound Sales Calls | Strategies to Mitigate Problems and Boost Conversions! 11:11

4M ago11:11

11:11

In this episode, I dive into the world of inbound sales calls, I say are the low-hanging fruit for increasing income and maximizing conversions in the car sales! Learn how to craft a sales process tailored to address common challenges encountered during inbound sales calls, such as customers rushing for out-the-door (OTD) pricing, seeking trade val…

1
Unpacking FTC's Vehicle Shopping Rule: A Reynolds Legal Perspective on Compliance and Transparency in Auto Sales 30:26

4M ago30:26

30:26

📍Meet Guests at upcoming Reynolds Retail Summit Amplify24 ReyRey.com/Amplify Join us as we delve into the intricacies of the Federal Trade Commission's controversial Vehicle Shopping Rule in the automotive industry. In this episode, representing Reynolds and Reynolds legal expert Matt Chacey, Product Development Attorney and Sales Director for Comp…

1
Driving Innovation: From a Steel Worker’s Son to an Industry Leader With Mike Graber of Toyo Tires 34:07

4M ago34:07

34:07

Mike Graber is the President and CEO of Toyo Tires, a role he has embraced with vigor since joining the company in 2013. With a foundation in truck part sales and an eight-year tenure in various roles at Michelin, Mike's experience spans across the industry from sales to product development. In addition to a passionate commitment to product quality…

1
Leveraging Technology for Localized Advertising with Faruk Heplevent 22:46

4M ago22:46

22:46

In this episode of InsideAuto, Faruk Heplevent, CEO at The Scope, chats with Ilana Shabtay about how CGI revolutionized the automotive photography and advertising industry, how CGI, AI, and other technologies can make it harder for creatives to enter the market, and how these technologies do in fact make for more localized marketing.…

1
Answering "What's in it for me?" for Sales and Service Teams 16:33

4M ago16:33

16:33

In this episode, I get into a crucial aspect of sales conversations that can transform your approach to engaging customers effectively. For both service and sales teams, the question "What's in it for me?" takes center stage as we explore how to reframe this inquiry into "How will this benefit me?" to emphasize the specific advantages and benefits …

1
The George Saliba Approach to Buying & Selling Cars on Social Media | Build a Following | Viral Videos 53:02

4M ago53:02

53:02

George@sellmyev.com | @georgejsaliba | J & S Autohaus | Sellmyev.com | J & S Mitsubishi I had a great time chatting it up with with George Saliba! He is a car dealer based in New Jersey who has taken the world of social media by storm with his innovative approach to content creation and marketing strategies. George shares insights into his journey …

1
Branding Consistency Across the Whole Automotive Group with Samantha Morrow 19:43

4M ago19:43

19:43

In this episode of InsideAuto, Samantha Morrow, Marketing Director at Hello Auto Group, chats with Ilana Shabtay about the CDK outage, the major marketing changes Hello Auto has made over the past few months, understanding the demographics of each individual dealership, and leveraging AI-based marketing tools to improve results.…

1
Revolutionizing Automotive Sales: Unveiling Jeff Ramsey's Strategies for Customer Engagement and AI Integration 50:19

4M ago50:19

50:19

In this episode, join us as we delve into the world of automotive sales with Jeff Ramsey, the Variable Operations Director at Ourismen Automotive Group. Jeff shares his invaluable insights on customer engagement and conversation strategies, shedding light on his unique mindset when approaching sales and CRM tactics. Discover how Jeff leverages AI t…

1
SON OF A CIA SPOOK 1:01:28

4M ago1:01:28

1:01:28

Door Jeffrey A Sterns

1
From Family Business to Tire Titans With Joe and John Inchiostro of St. Louis Wholesale Tire 34:37

4M ago34:37

34:37

Joe Inchiostro is the Owner and CEO of St. Louis Wholesale Tire. His cousin, John Inchiostro, is Operations Manager. The company is renowned for providing hard-to-find tires and other specialty products in the automotive industry. Their fathers founded St. Louis Wholesale Tire, which started in their living room and eventually grew into an enterpri…

1
Navigating the Evolving Car Buyer Journey with Cox Automotive | Car Buying Journey Study Findings 40:37

4M ago40:37

40:37

Free learning series - coxautoinc.com/thecompleteprofitpicture Join us in this insightful episode as we sit down with Jade Terreberry, Senior Director of Strategic Development from Cox Automotive Group to delve into the findings of their 14th annual car buying journey study. Jade shares valuable insights on the evolving landscape of automotive reta…

1
Success Strategies for Frontline Excellence in Auto Service & Sales With CallRevu 47:52

5M ago47:52

47:52

Join us for an insightful episode as we delve into the world of service and sales department challenges and solutions with Maria Maleki, Regional Sales Manager, a seasoned expert at CallRevu. In this interview, Maria sheds light on the critical aspects of service department communication, sales training, and development, particularly focusing on th…

1
Sales Series: E8 Handling Hottest Sales Objections 22:44

5M ago22:44

22:44

Sales Series Episode 8 Join me as I unveil a simple yet powerful strategy to conquer the hottest objections in sales today. I’m dropping tactics and strategies that will equip you with the confidence and skills to overcome objections and close more deals. Embracing a can-do attitude is key as I arm you with the tools to create effective snapbacks t…

1
Scheduling Service Appointments With Ease With Steven Fafel of AutoOps 35:35

5M ago35:35

35:35

Steven Fafel, Co-founder of AutoOps, has innovatively shaped the automotive service industry through his online scheduling tool that integrates with most shop management systems. With a background in building software for rock climbing gyms with his brother, Steven pivoted to AutoOps to address a need for better customer engagement and streamlined …

1
Driving Customer Loyalty: Automotive Insights from JD Power Studies with Chris Sutton 38:57

5M ago38:57

38:57

Join us in an enlightening conversation as we sit down with Chris Sutton, Vice President Retail at JD Power and Associates, to unravel insights from their comprehensive study involving 35,000 car buyers. Delve into the dynamics of the automotive industry, where constraints and high prices challenge buyers, yet improvements in the overall consumer e…

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