21. Cristina Serrão - Lived Experience Ambassador

Wild Card - Whose Shoes?

Today I am talking to #LadyLXA. Cristina Serrão, host of Lemonade Radio,.
Cristina pushes the boundaries and uses lived experience to drive positive change.
Expect the unexpected from this energy-packed, inspirational podcast guest.
Cristina is in the Shaw Trust Power 100 and a fantastic role model, raising the profile of disabled people. Cristina shares some of her personal challenges, and some of the special people who have helped her along the way. Cristina has a very, how shall I say, colourful past, and she always adds colour wherever she goes.
She works as a Lived Experience Ambassador. And when I say works, I really mean lives and breathes. Cristina brings people with lived experience together in order amplify the voices of others, especially those who might not otherwise have a voice. She helps people have fun and a better quality of life.
Cristina is a real mover and shaker. She is passionate about co-production and takes everyone with her. She is inclusive and human and makes me laugh, always pushing the boundaries and working towards positive change.
Lemon lightbulbs 🍋💡🍋

• Let’s build a world beyond stigma, where people are free to show vulnerability, speak out and connect as human beings
• Why does it take a life changing accident, serious disease or a global pandemic to see what matters in life?
• Listen to people with lived experience.
• Some lived experiences are very hard to talk about
• Feeling alone and desperate. Talking about it can aid recovery
• When talking about lived experience, focus on relevance in terms of helping others
• You are very lucky if you can bring your whole self to work – and you do a much better job!
• The 'lived experience partners'. A movement, rather than trying to do things alone
• Our shared networks – how powerful they are – a network of networks
• Sharing lived experiences can help people relax and work together for positive change
• Working from home opens new opportunities for disabled people
• Let’s trust people!
• Have fun! Don’t take yourself too seriously
• Finding creative outlets can help mental health and recovery – Lemonade Radio helps Cristina sleep!
• Thank you to those who have believed in us! Special people
• We appreciate those who have gone before, ... and our partners who support our craziness
• Stay away from the energy vampires, the hoovers …
• Serious illness puts things in perspective. Life is short. Go with the flow!

And today, we have something superduper zesty. The launch of Lemonade Radio. lemonade.radio
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I tweet as @WhoseShoes and @WildCardWS and am on Instagram as @WildCardWS.
Please recommend 'Wild Card - Whose Shoes' to others who enjoy hearing passionate people talk about their experiences of improving health care.

Hoofdstukken

1. 21. Cristina Serrão - Lived Experience Ambassador (00:00:00)

2. Cristina Serrão - expect the unexpected. Pushing the boundaries and working towards positive change. (00:01:59)

3. Listening to people with lived experience (00:03:17)

4. A life changing accident and a chance to review what matters in life (00:04:02)

5. Working with children with disabilities. And then becoming disabled. (00:06:45)

6. Listening to people’s stories. Reconnecting with people, as human beings (00:08:20)

7. Have fun! Don’t take yourself too seriously (00:09:10)

8. A difficult start in life, but much strength to draw on (00:10:20)

9. A young carer - unknowingly (00:11:30)

10. Vulnerability – and what helps. Playing on the radio helps! (00:12:24)

11. Our shared networks – how powerful they are (00:13:42)

12. Do people reinvent and sanitise the past? (00:14:10)

13. Learning to go with positive energy and helping others (00:14:30)

14. Domestic violence (00:14:53)

15. Some lived experiences are very hard to talk about. (00:15:14)

16. Relevance. Drawing on your own lived experience in a safe way. (00:15:37)

17. Thank you Cerdic - and others who have believed in me along the way. Peer coaching. Deep connections. (00:15:46)

18. Giving someone support when they need it. Thank you Marcia! (00:18:54)

19. Support can you tell me places - special individuals (00:19:33)

20. You are very lucky if you can bring your whole self to work – and you do a much better job (00:21:30)

21. The lived experience partners. A movement, rather than trying to do things alone. (00:21:57)

22. Coproduction – the real deal or just lip service? (00:23:24)

23. The pandemic. Shielding. What helps. And what doesn’t. (00:23:56)

24. Working from home open new opportunities for disabled people (00:25:01)

25. Trusting people! (00:25:49)

26. Carol Munt – the original pirate 🏴‍☠️ (00:26:40)

27. Shoutout for those who have gone before, and our partners who support our craziness (00:27:21)

28. Feeling alone and desperate. Talking about it can aid recovery (00:31:55)

29. Lemonade radio – good for mental health, and sleep (00:32:54)

30. Sharing lived experiences can help people relax and work together for positive change (00:33:54)

31. Shared decision-making, in practice (00:35:35)

32. Cristina remembers her best friend Diane Osborne and being the best she can be in her memory (00:38:30)

33. Stay away from the energy vampires, Hoovers… (00:40:40)

34. Cancer puts things in perspective. Life is too short. Go with the flow! (00:42:44)

35. Lady LXA. Having fun, connecting with others. The launch of Lemonade Radio. It’s gonna be huge! (00:44:50)

36. Just follow the lemons – www.lemonade.radio (00:48:20)