05 - Juliette Alban-Metcalfe

Transformational Thinking For Health Leaders - from Fiona Day Consulting

Juliette Alban-Metcalfe is a Chartered Occupational Psychologist and CEO of Real World Group, and is an internationally respected expert in the field of leadership and teamworking behavioural assessment.
She has been working with Real World Group for the past 15 years, supporting leadership development with both individuals and groups up to Board level globally.
She has a particular passion for a focus on positive psychology and diversity & inclusion in leadership.
Contact details:
https://realworld-group.com/

[e-mail]

https://www.linkedin.com/company/real-world-group/

Key Takeaways for Health Leaders Considering 360 Feedback

If you’re a health leader or aspire to become one, here are a few points to consider when choosing a 360 feedback tool:

1. Look for Evidence-Based Tools
   Choose a tool that’s based on rigorous research, ideally one that’s been tested in healthcare settings. Evidence-based tools ensure that your feedback is relevant and aligned with the best practices that drive team success.
2. Focus on Behavioural Feedback
   Tools that emphasise behaviours over traits or personality preferences provide actionable insights. This approach enables you to adjust specific actions and interactions to better meet your team’s needs.
3. Embrace Both Positive and Negative Blind Spots
   Be open to discovering your strengths and areas for growth. Recognising both helps you lead with greater authenticity and confidence, benefiting both you and your team.
4. Use Feedback to Foster Psychological Safety
   Psychological safety is essential for high-functioning healthcare teams. Use 360 feedback as an opportunity to cultivate openness and trust, which are foundational to effective team collaboration and patient care.

Reflective Questions for Health Leaders

As you think about your own leadership journey and the themes explored in this blog, consider the following questions to help you reflect and take actionable steps:

1. What positive strengths might I be underestimating in my own leadership, and how can I bring these strengths forward to benefit my team more intentionally?
   Reflect on recent feedback you’ve received from others or moments where you felt particularly effective in your role.
2. In what ways am I fostering psychological safety within my team, and where could I make adjustments to ensure all team members feel comfortable sharing openly?
   Consider specific actions or behaviours that could

If you’re interested in exploring coaching or learning more about leadership in healthcare, visit my website, where you’ll find a wealth of resources tailored to medical and public health professionals. Sign up for my newsletter to receive 3 hours of free CPD through the Health Career Success Programme and access a range of articles, tools, and guides to support your career journey.
Dr Fiona Day is the world’s only Leadership Coach with advanced coaching psychology, medical and public health qualifications (MBChB, FFPH, BPS Chartered Psychologist in Coaching Psychology, EMCC Master Practitioner Coach & Mentor) and is in a unique position to help you and your teams to flourish. Fiona specialises in coaching medical and public health leaders, is a coach Supervisor, and an EQA Foundation Award Holder. Book a free confidential 30 minute Consultation with Fiona here.