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Solution Showcase: ServiceNow on Automation and Efficiency with Drew Koerner and Muhammad Siddiqui

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July 31, 2024: Bill Russell hosts a solution showcase with Drew Koerner, Healthcare CTO at ServiceNow, and Muhammad Siddiqui, CDO and CIO of Reid Health, on the transformative power of digital automation in healthcare. The conversation delves into the practical applications of ServiceNow in healthcare IT, addressing how it streamlines workflows, reduces manual tasks, and enhances patient care experiences. How can automating routine processes improve efficiency in healthcare systems? What role does ServiceNow play in unifying disparate systems and creating a centralized hub for healthcare operations? The guests explore the integration of ServiceNow with EHR systems like Epic and Workday, highlighting real-world examples such as optimizing discharge processes and managing medical devices.

Key Points:

  • 00:34 The Importance of Provider Experience
  • 01:11 Digital Transformation with ServiceNow
  • 02:38 ServiceNow in Action: Real-World Applications
  • 06:04 Innovative Use Cases and Future Plans
  • 12:46 Conclusion and Final Thoughts

Subscribe: This Week Health

Twitter: This Week Health

LinkedIn: Week Health

Donate: Alex’s Lemonade Stand: Foundation for Childhood Cancer

  continue reading

238 afleveringen

Artwork
iconDelen
 
Manage episode 431655029 series 2286565
Inhoud geleverd door This Week Health. Alle podcastinhoud, inclusief afleveringen, afbeeldingen en podcastbeschrijvingen, wordt rechtstreeks geüpload en geleverd door This Week Health of hun podcastplatformpartner. Als u denkt dat iemand uw auteursrechtelijk beschermde werk zonder uw toestemming gebruikt, kunt u het hier beschreven proces https://nl.player.fm/legal volgen.

July 31, 2024: Bill Russell hosts a solution showcase with Drew Koerner, Healthcare CTO at ServiceNow, and Muhammad Siddiqui, CDO and CIO of Reid Health, on the transformative power of digital automation in healthcare. The conversation delves into the practical applications of ServiceNow in healthcare IT, addressing how it streamlines workflows, reduces manual tasks, and enhances patient care experiences. How can automating routine processes improve efficiency in healthcare systems? What role does ServiceNow play in unifying disparate systems and creating a centralized hub for healthcare operations? The guests explore the integration of ServiceNow with EHR systems like Epic and Workday, highlighting real-world examples such as optimizing discharge processes and managing medical devices.

Key Points:

  • 00:34 The Importance of Provider Experience
  • 01:11 Digital Transformation with ServiceNow
  • 02:38 ServiceNow in Action: Real-World Applications
  • 06:04 Innovative Use Cases and Future Plans
  • 12:46 Conclusion and Final Thoughts

Subscribe: This Week Health

Twitter: This Week Health

LinkedIn: Week Health

Donate: Alex’s Lemonade Stand: Foundation for Childhood Cancer

  continue reading

238 afleveringen

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