Innovating on Customer Service and Cost Reduction in response to COVID-19

This Is CX

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4+ y ago 19:30

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For those interested in learning more about Customer Service Excellence and West Monroe's capabilities to help organizations, please use the following link for a more information:

WMP's Customer Experience Offerings

Paul and Mike would love to hear your thoughts on how you've seen Customer Experience and Customer Success start to come together! Email us at thisiscx@wmp.com or message us via social:

Paul Hagen: @PaulHagen, https://www.linkedin.com/in/hagen2020/
Mike Manfredo: @mmanfredo0528, https://www.linkedin.com/in/michaelmanfredo/

If you enjoyed this episode, please consider rating and reviewing the podcast. We’d love to hear your feedback. You can also subscribe to the podcast on iTunes or Spotify.

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#Business #Customer Experience #Customer Strategy #Mike Manfredo #Paul Hagen #Mike Manfredo And Paul Hagen