))
Interview: How The Nationwide Building Society is approaching digital change | In conversation with Richard James, Ways of Working Enablement Leader at Nationwide
Manage episode 294090838 series 2924033
Inhoud geleverd door Ratio Partners. Alle podcastinhoud, inclusief afleveringen, afbeeldingen en podcastbeschrijvingen, wordt rechtstreeks geüpload en geleverd door Ratio Partners of hun podcastplatformpartner. Als u denkt dat iemand uw auteursrechtelijk beschermde werk zonder uw toestemming gebruikt, kunt u het hier beschreven proces https://nl.player.fm/legal volgen.
To get in touch with future questions or to be interviewed for a future episode, email [email protected] or visit us at www.ratiopartners.co.uk
In today's episode, we will explore
- The future role of the bank's branch network
- The importance of having the right company culture to drive change
- The challenge of moving beyond the status quo in a big organisation
- How the Nationwide have engineered their team structure so that teams are empowered to drive rapid change
- How Nationwide approaching defining a great customer experience
11 afleveringen
Delen
