41. Utilizing Technology for Training

The BizLibrary Podcast

When Thomas Harrell appeared on The BizLibrary Podcast, to discuss the future of L&D, he mentioned that using technology, and technical literacy is the most important skill that program managers should learn to prepare themselves for the future.

This week, we welcome Lloyd Brown to talk about great technology program managers can leverage to increase the effectiveness of their training programs.

Unsurprisingly, to keep a pulse on technology trends, Lloyd recommends actively seeking new learning about technology. Truly a learning and development advocate!

Lloyd then recommends identifying problems that impede employee development – for instance, Lloyd recognized that many employees at Monarch Beverage weren’t at desks, but rather “in the field.” To overcome this, Lloyd combined mobile functionality social media as a medium to deliver learning.

A great way to start using more technology, Lloyd says, is to master existing technology. Lloyd set a goal of learning all of the capabilities of a program he used frequently – powerpoint. He quickly realized that powerpoint had functionality that he wasn’t using.

Taking this approach to all of your technology – even everyday programs like Outlook – could yield great results for your learning program.

This approach works well for several functions in your business – remote leadership becomes increasingly easier when your leaders understand how to maximize the capabilities of various communication technologies.

To keep a pulse on upcoming trends in training, Lloyd recommends attending tradeshows, conferences, and networking with other training professionals to understand what works for them.

Finally, make sure that you understand the capabilities of your learning management system. Most modern systems are packed with great features that are designed to increase learner utilization, retention, and engagement.

Make sure you have a comprehensive understanding of those features. Often, a strong LMS on its own can overcome a variety of obstacles to training success.

When you’re finished listening, be sure to check out our related resources, The Focused HR Tech Buyer’s Guide!

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