Raymond Reddy – Co-founder and CEO of Ritual, on how Adding Digital to Your Business Makes the Human to Human Experience Better

Pat Perdue's Customer Experience Podcast

SHOW NOTES Today's guest is Raymond Reddy, co-founder and CEO of the highly successful Ritual - which enables social ordering from restaurants in major cities across North America, The UK, and Australia. In this wide-ranging conversation, we talk about: a) How digital in traditionally non-digital industries, like food pick-up and delivery, can have a transformative effect on the overall customer experience. b) How digital ordering is transforming the fundamental design of the restaurant, and how Ritual helps their restaurant partners create space that maximizes flow, prevents line-ups, and improves the in-store customer experience. c) How specific, customer-by-customer, and order-by-order data, can help restaurants survive in hyper-competitive markets, and how working with Ritual can help them. d) Much, much more... About Our Guest, Raymond Reddy Raymond Reddy is the co-founder and CEO of Ritual. Prior to Ritual, Ray co-founded the mobile commerce company PushLife. In 2011, Google purchased PushLife and Ray joined the Google team, leading mobile product management for shopping and commerce. Ray soon recognized the potential of better leveraging a social application to unlock mobile commerce and thus, Ritual was born. Click here to visit Ritual Leave us a review on iTunes I really appreciate all the support I've been receiving on this podcast! Thank you! If you want to leave a rating and review on iTunes, that's always helpful for people to find the podcast. Click here to leave a rating / review on iTunes Contact Pat Perdue on Twitter I always love hearing from folks on Twitter. Click here to send me a Tweet: @PatPerdue Thank you for listening.