Texts and Tensions: Effective Conflict Resolution Techniques with Veronica Cravener, Esq.

Negotiate Anything

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20d ago 30:24

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In this enlightening episode of "Negotiate Anything," host Kwame Christian welcomes back Veronica Cravener, Esq., a seasoned mediator and attorney, to delve into the nuances of online dispute resolution (ODR) and negotiating conflicts via digital communication tools such as text messaging and email. With the rise of remote interactions, Veronica shares invaluable insights from her extensive experience in mediation, highlighting how digital platforms can enhance the negotiation process. The discussion explores intriguing data on the success rates of online mediations and provides practical strategies for effective digital communication in conflict resolution. Listeners will gain a deeper understanding of the advantages and challenges of negotiating in an online environment.

- Exploring the fundamental principles of ODR and its application in resolving disputes outside the traditional courtroom setting.

- Comparing the effectiveness and challenges of online versus face-to-face negotiations and mediations.

- Practical tips for managing negotiation and conflict resolution through text messages and emails.

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