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Innovation and Lessons from Hospitality
Manage episode 398895290 series 3524513
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In a dynamic episode of "Leading Prosperity," Gary Covert sits down with growth maestro Chris Ciavarra to dissect the art of innovation in business. Chris highlights the importance of testing market ideas, leveraging customer feedback, and tailoring questions to demographics. He stresses the need for product, sales, and marketing harmony to create mental equity with customers.
For Chris, delegating innovation and embedding the search for quality improvement at all organizational levels is key. He underscores the balance of innovation types and the strategic allocation of resources to each. Creating a brand promise that resonates with the customer experience is paramount, focusing on customer-oriented strategies and positive customer service interactions.
With insights on fostering a culture of innovation and the critical role employees play in delivering value, this talk is a treasure trove for any business aiming to thrive. Don't miss out on these invaluable strategies for growth — tune in to "Leading Prosperity" for inspiration and actionable advice that could redefine your approach to business success.
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