ITP #5 - Building Smart: What Every Dentist Needs to Know Before Signing a Lease with Rick Shandy

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ongeveer een jaar geleden 31:17

MP3•Thuis aflevering

In this episode of Inside The Practice, host Sarah Boylan sits down with Rick Shandy of BnK Construction, a dental office build-out specialist, to discuss the key steps dentists should take before signing a lease or starting a construction project.

With over 425 dental spaces built, Rick shares his expertise on avoiding costly mistakes, planning efficiently, and making informed financial decisions.

Involve a Dental Contractor Early

Before signing a lease, have a specialized contractor review the space. Hidden costs like outdated HVAC, inadequate water supply, and electrical capacity can lead to unexpected expenses.

Understand Hard vs. Soft Costs

Construction costs go beyond flooring and walls. Permit fees, system development charges, and tenant improvements can add tens of thousands of dollars—budget accordingly.

Why Permittable Plans Matter

A dental equipment supplier’s layout is not a full construction plan. Work with professionals who ensure ADA compliance, municipal codes, and functional space design.

Maximizing Tenant Improvement Dollars

Negotiate for higher TI allowances with landlords, as dentists are highly desirable tenants. Ensure that funds are allocated efficiently to avoid unnecessary expenses.

Common Pitfalls to Avoid

Signing a lease without assessing true renovation costs
Using a general contractor without dental expertise
Overbuilding unnecessary features like extra sinks or cabinetry
Underestimating the timeline and permitting process

Building a dental practice is a major investment, and making the right decisions from the start saves money, time, and stress.

Surround yourself with the right experts, plan strategically, and don’t rush into a lease without understanding the full financial and construction scope.

This Show is sponsored by ePractice Manager

Check out our Live Show Events here: ePractice Manager Events
Subscribe to our Newsletter: Inside The Practice Newsletter

7 afleveringen

#Business #Inside The Practice

ITP #5 - Building Smart: What Every Dentist Needs to Know Before Signing a Lease with Rick Shandy

Inside The Practice

published ongeveer een jaar geleden

MP3•Thuis aflevering

With over 425 dental spaces built, Rick shares his expertise on avoiding costly mistakes, planning efficiently, and making informed financial decisions.

Involve a Dental Contractor Early

Before signing a lease, have a specialized contractor review the space. Hidden costs like outdated HVAC, inadequate water supply, and electrical capacity can lead to unexpected expenses.

Understand Hard vs. Soft Costs

Construction costs go beyond flooring and walls. Permit fees, system development charges, and tenant improvements can add tens of thousands of dollars—budget accordingly.

Why Permittable Plans Matter

A dental equipment supplier’s layout is not a full construction plan. Work with professionals who ensure ADA compliance, municipal codes, and functional space design.

Maximizing Tenant Improvement Dollars

Negotiate for higher TI allowances with landlords, as dentists are highly desirable tenants. Ensure that funds are allocated efficiently to avoid unnecessary expenses.

Common Pitfalls to Avoid

Signing a lease without assessing true renovation costs
Using a general contractor without dental expertise
Overbuilding unnecessary features like extra sinks or cabinetry
Underestimating the timeline and permitting process

Building a dental practice is a major investment, and making the right decisions from the start saves money, time, and stress.

Surround yourself with the right experts, plan strategically, and don’t rush into a lease without understanding the full financial and construction scope.

This Show is sponsored by ePractice Manager

Check out our Live Show Events here: ePractice Manager Events
Subscribe to our Newsletter: Inside The Practice Newsletter

7 afleveringen

#Business #Inside The Practice

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1
ITP #7 - Shaping the Future of Dentistry: Advocacy, Policy, and the Power of Engagement 42:01

6 dagen geleden42:01

42:01

In this episode of Inside The Practice , hosts Alan Hollander and Sarah Boylan sit down with Dr. Barry Taylor , Executive Director of the Oregon Dental Association and longtime leader in organized dentistry. With decades of clinical and administrative experience, Dr. Taylor shares how dental associations continue to play a critical role in advocating for the profession, shaping policy, and building a strong, supportive community for dental professionals. 1. Advocacy Isn't Optional—It's Essential Dr. Taylor emphasizes the importance of organized advocacy, especially around third-party payer issues like prompt payment laws and reimbursement parity with medical providers. Associations are the boots on the ground where individual practitioners simply can't be. 2. Community Eases the Burden of Practice Stress The dental profession is often misunderstood for its stress levels. Taylor highlights how associations help reduce burnout and loneliness by creating spaces like the Oregon Dental Conference for meaningful peer-to-peer interaction and professional support. 3. Saliva Testing and the Future of Oral-Systemic Integration The ADA’s approval of a new saliva testing code is a game-changer in integrating dentistry into broader healthcare. Taylor explains how associations not only pushed for this code but are now working to ensure reimbursement follows, enabling broader adoption of preventive services. 4. Empowering the Entire Dental Team Oregon is pioneering new scopes for dental assistants, including administering anesthesia. Dr. Taylor advocates for expanded professional pathways and recognition across the team to support retention and career growth in dental practices. 5. Participation Doesn't Mean Leadership—Just Show Up Engagement in state associations doesn't require taking on leadership roles. Taylor's message: Being a member, sharing your ideas, and supporting the mission is more than enough to contribute to meaningful change in the profession. Dr. Taylor’s message is clear: associations are not just about policies and conferences—they're about people, relationships, and the profession’s future. The more dentists plug into the community, the more we all benefit from shared advocacy, innovation, and support. This Show is sponsored by ePractice Manager Check out our Live Show Events here: ePractice Manager Events Subscribe to our Newsletter: Inside The Practice Newsletter…

1
ITP #6 - The Business Side of Dentistry: How to Build a Thriving Practice 44:25

20 dagen geleden44:25

44:25

In this episode of Inside the Practice , host Alan Hollander and co-host Sarah Boylan welcome expert consultant Wendy Reifer to discuss key strategies for optimizing dental practices. With decades of experience, Wendy shares actionable insights on staffing, leadership, and operational efficiency that help practices thrive. The Power of Continuous Recruitment Hiring isn’t just about filling immediate vacancies—successful practices are always on the lookout for great talent. By maintaining an active recruitment mindset, practices can avoid the stress of last-minute hires and improve overall team performance. Balancing Cross-Training with Specialization While having flexible team members is valuable, the most efficient practices ensure that employees become experts in their specific roles. This specialization allows for consistency, efficiency, and ultimately better patient care. Transforming Staff Training into a Systematic Process One of the biggest pitfalls in busy practices is neglecting proper training. A structured onboarding system, including a “stations” training approach, ensures new hires are integrated smoothly, reducing inefficiencies and long learning curves. Effective Meetings Drive Better Communication Many practices struggle with internal communication. Well-structured, purpose-driven meetings with clear agendas help align teams, eliminate misunderstandings, and ensure accountability without wasting valuable time. Leadership Through Proactive Problem-Solving Strong leadership isn’t about reacting to issues as they arise but implementing proactive systems to prevent them. Successful practice leaders create an environment where challenges are addressed through structured processes, allowing for consistent growth and improvement. A thriving dental practice isn’t just about great clinical skills—it requires strong leadership, a proactive hiring strategy, and efficient systems. Wendy’s insights highlight the importance of continuously refining operations to enhance patient care and practice success. This Show is sponsored by ePractice Manager Check out our Live Show Events here: ePractice Manager Events Subscribe to our Newsletter: Inside The Practice Newsletter…

1
ITP #5 - Building Smart: What Every Dentist Needs to Know Before Signing a Lease with Rick Shandy 31:17

5 weeks geleden31:17

31:17

In this episode of Inside The Practice , host Sarah Boylan sits down with Rick Shandy of BnK Construction, a dental office build-out specialist, to discuss the key steps dentists should take before signing a lease or starting a construction project. With over 425 dental spaces built, Rick shares his expertise on avoiding costly mistakes, planning efficiently, and making informed financial decisions. Involve a Dental Contractor Early Before signing a lease, have a specialized contractor review the space. Hidden costs like outdated HVAC, inadequate water supply, and electrical capacity can lead to unexpected expenses. Understand Hard vs. Soft Costs Construction costs go beyond flooring and walls. Permit fees, system development charges, and tenant improvements can add tens of thousands of dollars—budget accordingly. Why Permittable Plans Matter A dental equipment supplier’s layout is not a full construction plan. Work with professionals who ensure ADA compliance, municipal codes, and functional space design. Maximizing Tenant Improvement Dollars Negotiate for higher TI allowances with landlords, as dentists are highly desirable tenants. Ensure that funds are allocated efficiently to avoid unnecessary expenses. Common Pitfalls to Avoid Signing a lease without assessing true renovation costs Using a general contractor without dental expertise Overbuilding unnecessary features like extra sinks or cabinetry Underestimating the timeline and permitting process Building a dental practice is a major investment, and making the right decisions from the start saves money, time, and stress. Surround yourself with the right experts, plan strategically, and don’t rush into a lease without understanding the full financial and construction scope. This Show is sponsored by ePractice Manager Check out our Live Show Events here: ePractice Manager Events Subscribe to our Newsletter: Inside The Practice Newsletter…

1
ITP #4 - Marketing That Connects: Human-Centered Strategies for Dental Practices with Brandon Lee 42:10

7 weeks geleden42:10

42:10

In this episode of Inside The Practice , hosts Alan Hollander and Sarah Boylan sit down with Brandon Lee , Founder of Fist Bump , to discuss how dental practices can cut through marketing clutter and create messages that truly resonate. Brandon shares his "revenues through reputation" approach, focusing on authenticity, storytelling, and data-driven insights to attract the right patients and build trust. Stop Talking About Yourself—Focus on Your Patients Most dental marketing fails because practices focus too much on what they do rather than what matters to their patients. Instead of saying, “We provide top-quality care,” ask, “How can we reduce patient anxiety and improve their experience?” Use Patient Insights to Shape Your Messaging Want to know what messaging will attract more patients? Ask them! Brandon suggests practices routinely ask patients questions like: Why did you choose our office? What would make your visits more enjoyable? What’s the number one thing you look for in a dentist? These answers provide real-time insights into what matters most to patients. Social Media Should Show Your Human Side Patients want to know who you are beyond the white coat. Brandon emphasizes using social media to highlight your team’s personality, values, and everyday moments—not just dental procedures. Share behind-the-scenes videos Feature patient stories (with permission) Show office culture and everyday moments Authentic engagement builds trust and helps practices stand out. If You Try to Market to Everyone, You Reach No One One of the biggest mistakes practices make is trying to appeal to everyone . Instead, Brandon advises focusing on your ideal patient profile—whether it’s families, professionals, or patients with dental anxiety—and tailoring messages specifically for them. Track the Right Metrics—Not Just Vanity Numbers Many practices track email open rates and social media likes, but those don’t always translate to new patients. Instead, focus on: Click-through rates on appointment offers The number of new patient inquiries from marketing campaigns How many website visitors actually book an appointment Marketing isn’t about flashy ads—it’s about building trust and relationships. Whether through strategic messaging, patient conversations, or humanizing your brand on social media, connection is key to long-term growth. What’s one thing you will change in your marketing strategy after this episode? This Show is sponsored by ePractice Manager Check out our Live Show Events here: ePractice Manager Events Subscribe to our Newsletter: Inside The Practice Newsletter…

1
ITP #3 - Protecting Your Practice: Legal and HR Strategies for Success with Chris Verbiest 38:35

9 weeks geleden38:35

38:35

In this episode of Inside the Practice , hosts Alan Hollander and Sarah Boylan welcome Chris Verbiest , an industry expert with over 40 years of experience in dental risk management and insurance. Chris shares invaluable insights on protecting dental practices from lawsuits, mitigating HR disputes, and ensuring proper documentation to avoid costly mistakes. The Three Pillars of Risk Management Chris highlights that effective risk management relies on communication, documentation, and informed consent. Poor documentation is often the weakest link in defending against patient claims and legal disputes. "If It's Not in the Chart, It Didn’t Happen" Chris stresses the importance of detailed charting. Courts consider a well-documented chart as the most credible evidence in disputes, often outweighing verbal testimony from both the dentist and patient. Patient Expectations & Financial Disputes Many claims stem from misaligned expectations rather than malpractice. Dentists must clearly communicate treatment plans and avoid agreeing to unrealistic requests from patients, especially those based solely on budget concerns. HR Disputes & Employee Documentation Chris emphasizes the necessity of maintaining proper employee records. Terminations without proper documentation can lead to costly lawsuits, even in at-will employment states. Performance evaluations, attendance records, and disciplinary actions must be documented consistently. The Power of Informed Consent Informed consent is critical for legal protection. Whether required by law or not, failure to document patient consent and treatment risks can leave a dentist vulnerable to lawsuits. The simple acronym P.A.R.Q. (Procedure, Alternatives, Risks, Questions) can streamline the process. Chris leaves us with a powerful message: Documentation isn’t just an administrative task—it’s a dentist’s best defense. By implementing structured risk management strategies, dental professionals can safeguard their practice from unnecessary legal and financial risks. This Show is sponsored by ePractice Manager Check out our Live Show Events here: ePractice Manager Events Subscribe to our Newsletter: Inside The Practice Newsletter…

1
ITP #2 - Building a Stronger Practice: Leadership and Growth Strategies with Dr. Daniel Kubikian 48:08

11 weeks geleden48:08

48:08

In this episode of Inside the Practice , hosts Alan Hollander sits down with Dr. Dan Kubikian , a board-certified periodontist and clinical professor, to discuss his unique approach to dental practice management and patient care. From creating a welcoming environment to leveraging innovative technology, Dr. Kubikian shares insights from his successful South Jersey-based practice. Empathy as a Cornerstone Dr. Kubikian emphasizes the importance of understanding the patient's perspective. He tailors consultations to build trust and simplifies complex treatments into manageable steps, ensuring patients feel comfortable and informed. Patient-Centric Office Design His practice prioritizes patient comfort by creating an environment that feels far from a traditional dental office. Features like bird feeders, calming scents, and discreetly positioned dental tools contribute to a stress-free atmosphere. Investment in Technology Early adoption of tools like cone beam scans and intraoral scanners enhances efficiency and accuracy. These investments streamline workflows, improve outcomes, and strengthen relationships with referring dentists. Building a Collaborative Culture Dr. Kubikian fosters a positive workplace environment by supporting his staff's growth, encouraging camaraderie, and promoting transparency. This approach reduces turnover and boosts team morale. The Power of Study Clubs His robust study club for general dentists and hygienists has become a vital platform for education and networking. These clubs enhance collaboration among practitioners and stimulate referrals, benefiting the entire dental ecosystem. Dr. Kubikian's insights highlight how combining empathy, innovation, and a collaborative mindset can transform a dental practice into a thriving, patient-centered business. By continuously learning and adapting, he demonstrates how to achieve clinical excellence while fostering meaningful relationships with staff, patients, and referring doctors. For more in-depth insights, be sure to catch the full episode. This Show is sponsored by ePractice Manager Check out our Live Show Events here: ePractice Manager Events Subscribe to our Newsletter: Inside The Practice Newsletter…

1
ITP #1 - Maximizing Practice Efficiency and Profitability with Elliott M. Tracy 37:16

16 weeks geleden37:16

37:16

In the debut episode of Inside the Practice , hosts Alan Hollander and Sarah Boylan, MBA sit down with Elliott M. Tracy, CPA , a leading expert in dental practice management. Elliott shares actionable insights on how dental professionals can build and sustain thriving practices, offering a blend of business acumen and practical advice. Effective Growth Strategies: Elliott discusses how dental practices can achieve sustainable growth by focusing on both patient retention and strategic marketing. He highlights the importance of understanding your target market, identifying patient needs, and providing a consistently high level of care. Key to growth, Elliott stresses, is understanding the balance between attracting new patients and retaining loyal ones through exceptional service and engagement. Building a Strong Team: A strong, cohesive team is essential to the success of any practice. Elliott shares his approach to fostering a positive office culture, where communication, collaboration, and mutual respect are at the forefront. He explains that hiring for both skill and cultural fit is crucial, as a unified team contributes to smoother operations and a better patient experience. Balancing Business and Clinical Care: Elliott offers practical advice on how dental professionals can balance delivering excellent clinical care while managing the business side of their practices. He emphasizes that it's not enough to be a skilled clinician; a successful practice also requires effective leadership, sound financial planning, and strategic decision-making. Elliott provides tips on time management, delegation, and setting clear business goals, allowing dentists to maintain high clinical standards without becoming overwhelmed by administrative duties. Marketing in a Competitive Space: Elliott provides insight into the evolving landscape of dental marketing, where digital platforms play a crucial role. He advises practices to take advantage of SEO, social media, and online reviews to build their brand and attract new patients. By combining traditional marketing methods with modern digital strategies, dental practices can reach and retain a wider audience. Elliott’s advice sets the foundation for both new and established dental practices to refine their approach to growth and management. The episode serves as a valuable resource for dental professionals looking to enhance their practice's operations while maintaining a focus on exceptional patient care. This Show is sponsored by ePractice Manager Check out our Live Show Events here: ePractice Manager Events Subscribe to our Newsletter: Inside The Practice Newsletter…

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Inside The Practice « »
ITP #5 - Building Smart: What Every Dentist Needs to Know Before Signing a Lease with Rick Shandy

ITP #5 - Building Smart: What Every Dentist Needs to Know Before Signing a Lease with Rick Shandy

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ITP #7 - Shaping the Future of Dentistry: Advocacy, Policy, and the Power of Engagement 42:01

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ITP #6 - The Business Side of Dentistry: How to Build a Thriving Practice 44:25

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ITP #5 - Building Smart: What Every Dentist Needs to Know Before Signing a Lease with Rick Shandy 31:17

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ITP #4 - Marketing That Connects: Human-Centered Strategies for Dental Practices with Brandon Lee 42:10

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Inside The Practice « » ITP #5 - Building Smart: What Every Dentist Needs to Know Before Signing a Lease with Rick Shandy

ITP #5 - Building Smart: What Every Dentist Needs to Know Before Signing a Lease with Rick Shandy

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Inside The Practice « »
ITP #5 - Building Smart: What Every Dentist Needs to Know Before Signing a Lease with Rick Shandy