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The pros and cons of outsourcing customer service
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Manage episode 371886059 series 2899233
The Customs Companies recently moved its entire customer service operation to outsource partner DDC FPO. What are the pros and cons of that shift? Execs from both companies are here to talk about it.
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189 afleveringen
Fetch error
Hmmm there seems to be a problem fetching this series right now. Last successful fetch was on January 29, 2024 14:55 ()
What now? This series will be checked again in the next day. If you believe it should be working, please verify the publisher's feed link below is valid and includes actual episode links. You can contact support to request the feed be immediately fetched.
Manage episode 371886059 series 2899233
The Customs Companies recently moved its entire customer service operation to outsource partner DDC FPO. What are the pros and cons of that shift? Execs from both companies are here to talk about it.
Follow the Drilling Deep Podcast
Learn more about your ad choices. Visit megaphone.fm/adchoices
189 afleveringen
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