))
Carolyn Blunt
Fetch error
Hmmm there seems to be a problem fetching this series right now.
Last successful fetch was on October 24, 2024 11:04 (
What now? This series will be checked again in the next hour. If you believe it should be working, please verify the publisher's feed link below is valid and includes actual episode links. You can contact support to request the feed be immediately fetched.
Manage episode 301562135 series 2977146
Inhoud geleverd door Keith Gait. Alle podcastinhoud, inclusief afleveringen, afbeeldingen en podcastbeschrijvingen, wordt rechtstreeks geüpload en geleverd door Keith Gait of hun podcastplatformpartner. Als u denkt dat iemand uw auteursrechtelijk beschermde werk zonder uw toestemming gebruikt, kunt u het hier beschreven proces https://nl.player.fm/legal volgen.
Carolyn talks us through how she launched her business at the age of 27, defying everyone who told her she was too young, before selling that to Ember in 2016. We hear about Carolyn’s reflections on her entrepreneurial journey over her 20 year career, the ups and downs, the learning experience, the big influences on her career, and discusses the important of ethics in CX.
We learn a lot about the Apprenticeship levy funding and the myths around apprenticeships, the reticence amongst contact centres to use the levy funding available and apprenticeships, and how contact centre staff can benefit from qualifications and structured long term development and the multitude of choices and options available.
And we hear about Carolyn’s love for her 2 horses and her passion for riding since she was a girl.
28 afleveringen
Delen
