258: Small Business Advisors | Ebony Green Gives Advice for Delegating and Scaling to a Six-Figure Business

Business Infrastructure - Curing Back Office Blues

Are you feeling overwhelmed and frustrated trying to micromanage every aspect of your small business, constantly checking and double-checking your team's work? If so, then you are not alone! Instead of experiencing the business growth and scalability you desire, you may be stuck in a cycle of exhausting yourself and hindering your team's potential.

This describes the story of our next featured small business advisor, Ebony Green. Her initial hesitation to hire “non-revenue generating” employees proved her wrong. Not only did her new operations team streamline various processes using certain technologies, but they increased speed, agility, and bandwidth. Soon, her private practice’s ability to do more with less enabled them to work with even more patients which led to more revenue.

As the CEO of two successful six-figure businesses in the speech pathology field, Ebony has some pearls of wisdom for what it takes to manage fast growth and scale sustainably.

In this episode, you will be able to:

• Unearth strategies for structuring your business for seamless expansion and effective scalability.
• Realize the game-changing role of technology in optimizing healthcare procedures and practices.
• Understand the value of building an environment of trust and delegation within your team.
• Evaluate the distinct roles and impacts of revenue and non-revenue contributing staff on business acceleration.
• Grasp the dynamics of transparent communication and clear expectations in growth-centric businesses.

Not fully trusting your team, delegating ineffectively, and lacking confidence in their abilities are preventing your company from increasing capacity and achieving scale. It's time to let go of control and empower your team, creating a more efficient and successful business.

Discover the power of trust, delegation, and communication to transform your company’s back-office operations and scale revenue and profit!

🔗 Access Show Notes Here or visit BusinessInfrastructure.TV.

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© 2023. The Business Infrastructure podcast is sponsored by Equilibria, Inc. – a small business dedicated to providing resources to support fellow fast-growing small businesses in scaling back-office operations without pain and chaos. Sign up for the Smooth Operator Course to learn more about building business infrastructure.