The WUA Digital Excellence Podcast contains in-depth interviews with professionals from various industries. Together with an expert they talk about achieving Digital Excellence. How do they handle this? What drives them? Learn from the conversations and be inspired. WUA is an independent research agency in the field of digital experience benchmarking. Every year, WUA maps the experience of more than 50,000 (potential) customers in the field of digital acquisition, retention and service custo ...
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De beste Industries podcasts die we konden vinden
De beste Industries podcasts die we konden vinden
Starting from the industrial revolution in the 18th century, the constant development of the industries contributed to improving world's economy as well as to improving the life of people around the world. However, it might be difficult for some people to follow the latest news as the industries progress at a rapid pace. Listening to podcasts can be a good alternative as they are well organized and can be followed anywhere at any period of time. Here you can find podcasts covering the latest trends of all industries, including the agriculture, auto, engineering, health and well-being, fitness and many more industries. Also, you can find interviews of authors, business leaders, scholars, engineers, farmers and experts from other branches, sharing key insights, and revealing their contributions. Most of the podcasts offered in this catalog welcome people from every industry to share their points of view and analyze the latest news and breakthroughs as well as podcast subscribers to pose questions and have their dilemmas resolved.
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Digital Excellence Podcast
1
DEM2021 - Ivonne van den Heuvel (ANWB): “Digitaal moet eenvoudig zijn"
15:58
15:58
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15:58
DEM2021 - Ivonne van den Heuvel (ANWB): “Digitaal moet eenvoudig zijn" by WUA GlobalDoor WUA Global
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Digital Excellence Podcast
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DEM 2021 - Bart Liebregts (KPN) "Klanten verwachten steeds meer van het digitale kanaal"
24:31
24:31
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24:31
DEM 2021 - Bart Liebregts (KPN) "Klanten verwachten steeds meer van het digitale kanaal" by WUA GlobalDoor WUA Global
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Digital Excellence Podcast
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DEM2021 - Lars Smit (ANWB): "Combineer gezond boerenverstand met testen en valideren!"
16:55
16:55
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16:55
DEM2021 - Lars Smit (ANWB): "Combineer gezond boerenverstand met testen en valideren!" by WUA GlobalDoor WUA Global
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Digital Excellence Podcast
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DEM 2021 - Didy Bos (Greenchoice): "Wij willen de klantvriendelijkste energieleverancier zijn"
18:46
18:46
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18:46
In het kader van de Digital Excellence Monitor 2021 interviewen we de winnaars in de verschillende branches: in deze aflevering spreek ik met Didy Bos, senior online marketeer bij groene energieleverancier Greenchoice. Zij gaat in de Energie branche aan kop.Door WUA Global
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Digital Excellence Podcast
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DEM 2021 - Fenna Posthuma (ANWB): "Ik moet blijven luisteren, blijven kijken en blijven testen!"
23:07
23:07
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23:07
In het kader van de Digital Excellence Monitor 2021 interviewen we de winnaars in de verschillende branches: in deze aflevering spreek ik met Fenna Posthuma, productmarketeer ANWB Credit Card. Zij gaat in de Finance branche aan kop. Een gesprek over winnen, covid-uitdagingen, klantonderzoek, ANWB als organisatie en nog veel meer. Link: https://dem2…
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Digital Excellence Podcast
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DEP #9: Tom de Bruyne - “CRO teams need deeper understanding of the human behind the customer”
38:03
38:03
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38:03
In this episode of the Digital Excellence Podcast, our guest is Tom de Bruyne, he’s the founder of behavioural design agency SUE Amsterdam, where he, together with partner-in-crime Astrid Groenewegen, also founded the SUE Behavioural Design Academy.He’s got a background in psychology, and also was a real “Mad Man” back in the days when he co-founde…
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Digital Excellence Podcast
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DEP #8 - Tom van den Broek: My obsession is to find the sweet spot between technology & our audience
36:05
36:05
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36:05
In this episode of the Digital Excellence Podcast, our special guest is Tom van den Broek, he’s the head of product at Dutch public news and sports organization NOS. That means: he’s not your typical e-commerce kind of guy, he’s optimizing for other purposes than “selling”.At NOS, they’re doing great digital stuff, using state-of-the-art technology…
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Digital Excellence Podcast
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DEP #7: Maarten Stramrood - “If you want to do e-commerce right in b2b, start with C-level support”
32:17
32:17
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32:17
In this episode of the Digital Excellence Podcast, our special guest is Maarten Stramrood, he’s the former VP of Digital at VodafoneZiggo, and from summer 2017 until November 2020, he was the Chief Digital Officer at Brenntag. That’s a company you might not have heard of, but you can change that by listening to this episode. We can already tell you…
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Digital Excellence Podcast
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DEP #6: Raid Naim - "Technology helps us to elevate the value of physical products"
38:39
38:39
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38:39
In this episode of the Digital Excellence Podcast, we welcome our guest Raid Naim, he’s the Chief Digital Officer of Internetstores: Europe’s leading digital retailer for cycling and outdoor. You probably know them from one of their 40 digital shops in over 14 countries, like Bikester, Campz or Fahrrad.de. With Fahrrad, Naim and his digital value c…
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Digital Excellence Podcast
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DEP #5: Ewout Kalkman - "I have no more fights with IT, we do it all together"
34:46
34:46
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34:46
In this episode of the Digital Excellence Podcast, we welcome our guest Ewout Kalkman. He’s the cluster lead No-Frills at VodafoneZiggo and has been working at VodafoneZiggo and the sub-brand HollandsNieuwe for over 8 years now. With HollandsNieuwe, he leads the CX rankings in the Digital Excellence Monitor 2020 on desktop.You’ll hear all about the…
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Digital Excellence Podcast
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DEP #4: Steven van Belleghem - "A flawless experience is your customer’s minimum demand”
43:40
43:40
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43:40
In this episode of the Digital Excellence Podcast, we welcome our special guest Steven van Belleghem. For those who don’t know him: he’s a best selling author, international keynote speaker, consultant and founder of Nexxworks, tech enthusiast, Disney-freak, and, more and more, a marketing phenomenon.Just 2 months ago, Steven’s released his newest …
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Digital Excellence Podcast
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DEP #3: Peter Sonke: "Without strategy, you'll mistake movement for direction"
42:53
42:53
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42:53
In this episode of the Digital Excellence Podcast, we welcome our guest Peter Sonke. He’s the former Director Online and e-commerce for Dutch telecom brands KPN and Telfort, has a background in commercial development and business analysis and nowadays he’s self-employed: as a VP of Digital and VP Online he's helping companies accelerate their perfo…
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Digital Excellence Podcast
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Athlon: About customer satisfaction and total mobility - Digital Excellence Podcast
24:26
24:26
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24:26
Hans Burki and Niels van de Hoogen about their journey towards offering the best mobility solution in the market, trends in the Automotive Industry, the challenges Athlon faces and what it means to provide a total mobility solution.Door WUA Global
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Digital Excellence Podcast
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easyEnergy: Challenger in drukke energiemarkt - Digital Excellence Podcast Afl 2
52:16
52:16
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52:16
Raymond van Eck (easyEnergie) en Matthijs van den Broek (WUA) hebben het in de tweede aflevering over digital, strategie, kpi’s, trends, conversie-optimalisatie en klantonderzoek. De WUA Digital Excellence Podcast bevat diepte-interviews met professionals uit verschillende branches. Samen met een expert praten ze over het bereiken van Digital Excel…
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Digital Excellence Podcast
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T-Mobile Thuis en de strijd om de markt. | WUA Digital Excellence Podcast #01
25:46
25:46
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25:46
Maarten van der Gugten (T-Mobile) en Daan Tames (WUA) hebben het in deze eerste aflevering over digital, strategie, kpi’s, trends, conversie-optimalisatie en klantonderzoek.De WUA Digital Excellence Podcast bevat diepte-interviews met professionals uit verschillende branches. Samen met een expert praten ze over het bereiken van Digital Excellence. …
