To Catch a Fraudster is a podcast for eCommerce merchants and enterprise security professionals who dream of vengeance on the thieves, hackers, and con artists stealing their revenue and customer data. Merchant Fraud Journal interviews the entrepreneurs, fraud experts, and corporate leaders on the front lines of the war against fraud. Join us to hear their real-world stories about the weird, the bold, and the infuriating of fraudster attacks. Learn from the mistakes of others and implement t ...
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Generative AI fraud in the ecommerce space
31:18
31:18
Later Afspelen
Later Afspelen
Lijsten
Vind ik leuk
Leuk
31:18
Ari Jacoby, CEO of Deduce, discusses the use of generative AI by fraudsters.Door Merchant Fraud Journal
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Card Skimming Jumps 77% in 2023
24:58
24:58
Later Afspelen
Later Afspelen
Lijsten
Vind ik leuk
Leuk
24:58
Rodrigo Figueroa, COO at Chargeback Gurus, talks about why card skimming fraud is up over 75% in 2023.Door Merchant Fraud Journal
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Is Your Brand About to Get Hijacked?
30:28
30:28
Later Afspelen
Later Afspelen
Lijsten
Vind ik leuk
Leuk
30:28
Beatriz Thomaz, Product Marketing at Clearsale, discusses how to protect your brand against impersonation by fraudsters.Door Merchant Fraud Journal
…
continue reading
![Artwork](/static/images/128pixel.png)
1
The science of behavioral analytics: Will the consumer revolt?
26:19
26:19
Later Afspelen
Later Afspelen
Lijsten
Vind ik leuk
Leuk
26:19
Bill Bruno, CEO of Celebrus, discusses new innovations in behavioral analytics, discusses if we've hit the point where consumers will start to push back against ever more data points, and shares stories of how fraudsters not only target your consumer goods, but your entire home.Door Merchant Fraud Journal
…
continue reading
![Artwork](/static/images/128pixel.png)
1
How to Stop Return Policy Abuse Fraud (Pt. 2)
19:57
19:57
Later Afspelen
Later Afspelen
Lijsten
Vind ik leuk
Leuk
19:57
Part two of a discussion with Eyal Elazar, Head of Product Marketing at Riskified, about the creative ways fraudsters commit return policy fraud, and how to confidently construct effective return policies.Door Merchant Fraud Journal
…
continue reading
![Artwork](/static/images/128pixel.png)
1
How to Stop Return Policy Abuse Fraud
28:21
28:21
Later Afspelen
Later Afspelen
Lijsten
Vind ik leuk
Leuk
28:21
Eyal Elazar, Head of Product Marketing at Riskified, discusses the creative ways fraudsters commit return policy fraud, and how to confidently construct effective return policies.Door Merchant Fraud Journal
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Know Your Customer. Or else.
26:54
26:54
Later Afspelen
Later Afspelen
Lijsten
Vind ik leuk
Leuk
26:54
Rob Daline, co-founder and CEO at ArkOwl, discusses how to properly enrich order data, gives advice for getting the most out of KYC data, and shares war stories from his own time as a fraud analyst.Door Merchant Fraud Journal
…
continue reading
![Artwork](/static/images/128pixel.png)
1
How much customer friction do you need? Two-factor authentication, stopping bot traffic, & the day time stood still
52:35
52:35
Later Afspelen
Later Afspelen
Lijsten
Vind ik leuk
Leuk
52:35
Dan Woods, ex-CIA and FBI and current Head of Global Intelligence at F5, shares his stories of IT security, cyber terrorism, makes his triumphant return to the program. He discusses customer friction, two-factor authentication, and shares an incredible story about the time a 30 second conversation cancelled daylight savings time for an entire natio…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
That time Chinese hackers tried (and failed) to distort the results of a UK public consultation
30:38
30:38
Later Afspelen
Later Afspelen
Lijsten
Vind ik leuk
Leuk
30:38
Matthew Salisbury, CEO of Honey Badger HQ, explains how visual authentication stopped the Chinese Communist Party from distorting the results of a UK public consultation.Door Merchant Fraud Journal
…
continue reading
![Artwork](/static/images/128pixel.png)
1
The North Face Credential Stuffing Attack
44:50
44:50
Later Afspelen
Later Afspelen
Lijsten
Vind ik leuk
Leuk
44:50
Cybersecurity expert Erich Kron of KnowBe4 discusses the recent credential stuffing attack against The North Face company. He explains why the password is not dead (yet) and gives actionable advice for how merchants can secure their customers' accounts and data against attack. See the full release about the attack from The North Face here.…
…
continue reading
Jane Lee, Fraud and Safety Architect at Sift, recounts her experiences going undercover as a potential mark for the notorious 'Pig Butchering' scam. You can read Jane's write up of her experiences on the Sift blog.Door Merchant Fraud Journal
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Free money, fraud problems.
37:33
37:33
Later Afspelen
Later Afspelen
Lijsten
Vind ik leuk
Leuk
37:33
Ariel Chen, CEO of chargeflow.io, talks about how to combat chargebacks from gift card fraud, shares an incredible scam that starts with sending merchants free money, and why effective e-commerce fraud prevention strategies start with communicating effectively with customers.Door Merchant Fraud Journal
…
continue reading
![Artwork](/static/images/128pixel.png)
1
New data shows how consumers react to account takeover attacks. And the results aren't pretty.
39:38
39:38
Later Afspelen
Later Afspelen
Lijsten
Vind ik leuk
Leuk
39:38
We dive into the lessons of Refinitiv's new report: US Identity Theft in 2021. We discuss the shocking responses consumers gave about their attitudes towards account takeover, including their willingness to change financial institutions that allow their personal information to be compromised. We also cover new findings about fraud in buy now pay la…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Let's Get Megan a Job! LinkedIn recruiter scams & how to find work in the fraud prevention industry.
35:48
35:48
Later Afspelen
Later Afspelen
Lijsten
Vind ik leuk
Leuk
35:48
How do you get a job in the fraud prevention industry? We interviewed Megan, an fraud professional with experience at Lyft and Capital One who is currently looking for work. First, she told us an incredible story of how scammers posing as recruiting professionals tried to trick her into giving away all her personal information. Then, she opened up …
…
continue reading
![Artwork](/static/images/128pixel.png)
1
How to choose an e-commerce fraud solution in 2022 and beyond
42:24
42:24
Later Afspelen
Later Afspelen
Lijsten
Vind ik leuk
Leuk
42:24
Jordan Lewis and John Gregoriadis of Spotrisk discuss the questions SMB merchants should be asking when evaluating fraud prevention solutions, how to educate yourself about emerging fraud trends, fraud prevention in a Web 3.0 world, and more.Door Merchant Fraud Journal
…
continue reading
![Artwork](/static/images/128pixel.png)
1
A former FBI Special Agent and CIA Cyber-Operations Officer discusses IT security and cyber terrorism
34:35
34:35
Later Afspelen
Later Afspelen
Lijsten
Vind ik leuk
Leuk
34:35
Dan Woods, ex-CIA and FBI and current Head of Global Intelligence at F5, shares his stories of IT security, cyber terrorism, gives his best advice for how to get business and fraud teams to work together to protect businesses and customers, and recounts the heartbreaking and untimely demise of his 'Santa Claus' beard. Bonus show notes: You can see …
…
continue reading
![Artwork](/static/images/128pixel.png)
1
$94,000,000 ways to fight fraud and optimize customer journeys
38:37
38:37
Later Afspelen
Later Afspelen
Lijsten
Vind ik leuk
Leuk
38:37
The team from SEON breaks down their recent $94 million Series B fundraising round, and discusses how to balance fraud prevention with building amazing customer journeys.Door Merchant Fraud Journal
…
continue reading
![Artwork](/static/images/128pixel.png)
1
How to protect websites and web apps from the entire lifecycle of automated attacks: An interview with the CTO of PerimeterX
36:54
36:54
Later Afspelen
Later Afspelen
Lijsten
Vind ik leuk
Leuk
36:54
Ido Safruti, Co-founder and CTO of PerimeterX, and Kim DeCarlis, CMO at PerimeterX, discuss how merchants protect their websites and web apps from the entire lifecycle of automated fraud attacks online.Door Merchant Fraud Journal
…
continue reading
![Artwork](/static/images/128pixel.png)
1
How to properly conduct fraud prevention A/B testing & safely sell high-ticket items
37:31
37:31
Later Afspelen
Later Afspelen
Lijsten
Vind ik leuk
Leuk
37:31
Christian Mangold, CEO of Fraugster, discusses how to sell high-priced items safely, identify card testing schemes, the future of biometric authentication, and more.Door Merchant Fraud Journal
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Stopping Ransomware & Cyptocurrency Fraud In an Unregulated World
40:30
40:30
Later Afspelen
Later Afspelen
Lijsten
Vind ik leuk
Leuk
40:30
Greg Edwards, CEO of CryptoStopper, discusses why merchants should care about cryptocurreny fraud, what types of fraud to watch out for, and how to defend against attacks.Door Merchant Fraud Journal
…
continue reading
![Artwork](/static/images/128pixel.png)
1
A deep dive into Magecart-style attacks
43:04
43:04
Later Afspelen
Later Afspelen
Lijsten
Vind ik leuk
Leuk
43:04
What does the bleeding edge of Magecart-style attacks look like? Why do sophisticated security professionals at large, respected retailers find themselves struggling to detect these attacks? How can merchants up their cyber security game and do better preventing these kinds of attacks? Idan Cohen, CEO of Reflectiz, shares years of cybersecurity exp…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Russian hackers & ants at a picnic. An interview with Ron Hynes, CEO of Vesta
48:11
48:11
Later Afspelen
Later Afspelen
Lijsten
Vind ik leuk
Leuk
48:11
From stories of midnight phone calls about Russian hackers, to practical advice for how to analyze and learn from fraud events, and all the way through to anecdotes about ants at a picnic, Ron Hynes, CEO of Vesta, gives an invaluable window into the past, present, and future of fraud prevention.Door Merchant Fraud Journal
…
continue reading
![Artwork](/static/images/128pixel.png)
1
How to Sell in High-risk Markets with dLocal
37:52
37:52
Later Afspelen
Later Afspelen
Lijsten
Vind ik leuk
Leuk
37:52
Carlos Palma, Product Manager at dLocal, discusses incredible tales of eCommerce fraud in high-risk markets. Join us for a far-ranging conversation on how merchants can move into, and thrive in, markets such as Brazil. We get into the details of what to look out for and what steps to take to confidently enter markets where the hesitancy is often ju…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
At the Crossroads of Human Slavery and Ecommerce Fraud
32:03
32:03
Later Afspelen
Later Afspelen
Lijsten
Vind ik leuk
Leuk
32:03
Aaron Kahler is the Founder and CEO of the Anti-human Trafficking Intelligence Initiative (ATII). Contact Aaron: Aaron@followmoneyfightslavery.org Links: Main webpage ATII LinkedIn (please like and share!) Red Flags and Indicators Applicable to Sex Trafficking & Forced Labor ATII Video Library Anti-Human Trafficking Retail Consortium Membership Fly…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
The $9,000,000 Account Takeover Fraud Scam (Pt. 2)
21:33
21:33
Later Afspelen
Later Afspelen
Lijsten
Vind ik leuk
Leuk
21:33
Melissa Solis is Head of GIACT Systems, and Brett Petersen is GIACT Executive Vice President of Sales. Read GIACT's report on Account Takeover Fraud here. Merchant Fraud Journal's 'To Catch a Fraudster' Podcast is supported by Sift, the leader in Digital Trust & Safety. Sift empowers companies to stop fraud and grow without risk. Sift’s Trust and S…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
The $9,000,000 Account Takeover Fraud Scam (Pt. 1)
26:07
26:07
Later Afspelen
Later Afspelen
Lijsten
Vind ik leuk
Leuk
26:07
Melissa Solis is Head of GIACT Systems, and Brett Petersen is GIACT Executive Vice President of Sales. Read GIACT's report on Account Takeover Fraud here. Merchant Fraud Journal's 'To Catch a Fraudster' Podcast is supported by Sift, the leader in Digital Trust & Safety. Sift empowers companies to stop fraud and grow without risk. Sift’s Trust and S…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
An Inside Job at the Post Office (Pt. 2)
20:19
20:19
Later Afspelen
Later Afspelen
Lijsten
Vind ik leuk
Leuk
20:19
Bruno Farinelli is the Head of Fraud analysis and data science teams at ClearSale.Door Merchant Fraud Journal
…
continue reading
![Artwork](/static/images/128pixel.png)
1
An Inside Job at the Post Office (Pt. 1)
20:23
20:23
Later Afspelen
Later Afspelen
Lijsten
Vind ik leuk
Leuk
20:23
Bruno Farinelli is the Head of Fraud analysis and data science teams at ClearSale.Door Merchant Fraud Journal
…
continue reading
![Artwork](/static/images/128pixel.png)
1
How to Fight and Win Chargeback Disputes (Pt. 2)
19:14
19:14
Later Afspelen
Later Afspelen
Lijsten
Vind ik leuk
Leuk
19:14
Pallavi Kuppa-Apte is the COO at Chargehound, a unique, comprehensive chargeback solution that ensures dispute responses are free of human error, complete, and submitted on time.Door Merchant Fraud Journal
…
continue reading
![Artwork](/static/images/128pixel.png)
1
How to Fight and Win Chargeback Disputes (Pt. 1)
22:35
22:35
Later Afspelen
Later Afspelen
Lijsten
Vind ik leuk
Leuk
22:35
Pallavi Kuppa-Apte is the COO at Chargehound, a unique, comprehensive chargeback solution that ensures dispute responses are free of human error, complete, and submitted on time.Door Merchant Fraud Journal
…
continue reading
![Artwork](/static/images/128pixel.png)
1
An Ex-Fraudster Shares His Incredible Secrets (Pt. 2)
30:58
30:58
Later Afspelen
Later Afspelen
Lijsten
Vind ik leuk
Leuk
30:58
Alex Hall is a former fraudster who spent ten years successfully operating in the Las Vegas fraud scene. Today, he is the Principal at Dispute Defense Consulting, a Full-Spectrum Fraud Mitigation Consulting agency, with an aim to assist merchants to build a comprehensive defense against fraud throughout many aspects of their system.…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
An Ex-Fraudster Shares His Incredible Secrets (Pt. 1)
31:44
31:44
Later Afspelen
Later Afspelen
Lijsten
Vind ik leuk
Leuk
31:44
Alex Hall is a former fraudster who spent ten years successfully operating in the Las Vegas fraud scene. Today, he is the Principal at Dispute Defense Consulting, a Full-Spectrum Fraud Mitigation Consulting agency, with an aim to assist merchants to build a comprehensive defense against fraud throughout many aspects of their system.…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Those are Fake Jewels in the Mail
32:33
32:33
Later Afspelen
Later Afspelen
Lijsten
Vind ik leuk
Leuk
32:33
Cathy Ross of Fraud.NET shares incredible tales of friendly fraud, and shares tips for how to protect your ecommerce business.Door Merchant Fraud Journal
…
continue reading
![Artwork](/static/images/128pixel.png)
1
The "Crime as a Service" Entrepreneurial Model
33:58
33:58
Later Afspelen
Later Afspelen
Lijsten
Vind ik leuk
Leuk
33:58
Jimmy Fong, Chief Commercial Officer at Seon, coins the phrase "Crime as a Service" (CaaS) and shares how sophisticated fraudsters are making passive income by outsourcing their knowledge to low-level thieves using the same model as an SaaS company.Door Merchant Fraud Journal
…
continue reading
![Artwork](/static/images/128pixel.png)
1
How Fighting Ecommerce Fraud Fights Human Trafficking
33:16
33:16
Later Afspelen
Later Afspelen
Lijsten
Vind ik leuk
Leuk
33:16
Rich Stuppy, Chief Experience Officer at Kount, talks about fraud in the food service industry and how eCommerce fraud prevention is helping in the fight against human trafficking.Door Merchant Fraud Journal
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Walls Of Thieving Cellphones
38:54
38:54
Later Afspelen
Later Afspelen
Lijsten
Vind ik leuk
Leuk
38:54
In this episode, Aleksander Kijek, Chief Product Officer of Nethone shares stories walls of cellphones committing fraud, fraudsters selling scam tickets in airports, and more.Door Merchant Fraud Journal
…
continue reading
Rafael Lourenco from ClearSale tells a wild story about fraudsters using fake uniforms to dress up like retailers' delivery employees, show up at card holders' actual homes, and steal packages straight out of their hands. Hear the incredible story of how ClearSale detected, and stopped, this brazen fraud attack.…
…
continue reading