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Conversations with content strategists from all crafts (strategy, design, engineering, operations, etc.) and backgrounds (enterprise, agencies, UX, content design, technical communication, marketing, SEO, publishing, journalism, etc.).
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Content + AI

Larry Swanson

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Content + AI has two missions: to demystify the family of technologies and practices known as artificial intelligence and to democratize the use of AI across the span of content practice.
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Contemplify

Paul Swanson | Contemplative Shoveler

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The Contemplify podcast kindles the examined life for contemplatives in the world. Through artful musings & conversations with scholars, creatives, and master teachers each episode delivers a subtly intoxicating* exchange on the contemplative lifestyle with practical takeaways to emulate in daily life. Host, Paul Swanson, is a husband, father and contemplative educator at the Center for Action and Contemplation and co-host of Another Name for Every Thing with Richard Rohr**. *Contemplify is ...
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UX writing. Content design. Call it whatever you want, but the truth is clear: words and content are more important to good design than ever. The words, phrases, and sentences you see in a user interface don't just appear there. They are written. Carefully crafted. This podcast is about the people who write those words, who design experiences with words, and who combine the power of language and technology.
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"Dr. B was passionate about expanding our understanding of the Christian contemplative tradition, reminding us that contemplation isn’t the sole domain of those who can retreat to quiet places. She understood, from her own life and from the traditions she carried forward, that contemplative practices must also arise in the midst of struggle, in the…
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Colleen JonesNow in its third edition, Colleen Jones's book "The Content Advantage" has become a classic in the content-profession literature.The new edition of the book continues to highlight content intelligence and content effectiveness and adds a new focus on the impact and use of AI in content programs. It also takes a fresh look at the enduri…
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Now in its third edition, Colleen Jones's book "The Content Advantage" has become a classic in the content-profession literature. The new edition of the book continues to highlight content intelligence and content effectiveness and adds a new focus on the impact and use of AI in content programs. It also takes a fresh look at the enduring concepts …
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Listen on: Apple Podcasts Spotify Do you enjoy the podcast? Please leave a review! Having trouble letting go? Deiadora Blanche (Airbnb, Coursera) can help. In this episode, we dive deep into the idea of ego detachment — letting go of personal attachment to the work we do. Deiadora shares her journey from business consulting to content strategy, and…
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Chris BachOver the past ten years, Chris Bach has been at the forefront of the transformation of web development.Chris coined the term "Jamstack," which refers to one of the first conceptions of a composable web architecture (the acronym JAM accounts for the JavaScript, APIs, and markdown that make up a simple decoupled web system).He also founded …
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Over the past ten years, Chris Bach has been at the forefront of the transformation of web development. Chris coined the term "Jamstack," which refers to one of the first conceptions of a composable web architecture (the acronym JAM accounts for the JavaScript, APIs, and markdown that make up a simple decoupled web system). He also founded Netlify,…
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"I was recently giving a sermon and found myself spontaneously quoting from Amy Leach's singular and surprising new book. I expect many readers will find their own lives troubled (in the Biblical sense) and enlightened by her fresh perceptions. She has lived into a hard-earned and entirely credible wisdom, the best evidence for which is her irrepre…
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Fran AlexanderThere is always more taxonomy work to be done than there are practitioners to do it. Fran Alexander's solution to this imbalance is to democratize taxonomy practice.Fran's work actually spans the full range of semantic practices, from simple term lists to taxonomies, thesauruses, and ontologies and knowledge graphs. Wherever she's wor…
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There is always more taxonomy work to be done than there are practitioners to do it. Fran Alexander's solution to this imbalance is to democratize taxonomy practice. Fran's work actually spans the full range of semantic practices, from simple term lists to taxonomies, thesauruses, and ontologies and knowledge graphs. Wherever she's working in this …
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Ben Katt has worked with On Being, as an ordained minister, an advanced meditation teacher, and author. His first book, The Way Home: Discovering the Hero’s Journey to Wholeness at Midlife is a guidebook and memoir about the inner journey that calls us further in the midst of life’s busyness. Ben is the founder of the WITHIN Prison Meditation Proje…
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Listen on: Apple Podcasts Spotify Do you enjoy the podcast? Please leave a review! Vidhika Bansal might win the award for the most positive Twitter timeline. Just reading her tweets makes your entire day better. But Vidhika's talents go far beyond nice social media posts. Her intense interest and focus on human behaviour and user research make her …
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Mike GiffordWhere web accessibility, digital sustainability, content management, open-source software, and web standards intersect, you'll find Mike Gifford.Mike is the open standards and practices lead at Civic Actions, a company that helps governments deliver better digital services.Through his practice, Mike ensures that the content systems they…
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Where web accessibility, digital sustainability, content management, open-source software, and web standards intersect, you'll find Mike Gifford. Mike is the open standards and practices lead at Civic Actions, a company that helps governments deliver better digital services. Through his practice, Mike ensures that the content systems they deliver a…
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Michele Ann JenkinsThrough her taxonomy and other information architecture work, Michele Ann Jenkins helps people across the organizations she works with align their mental models and terminology usage.This alignment of concerns and language forms the foundation of the semantic architecture that is so crucial to modern content systems.We talked abo…
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Through her taxonomy and other information architecture work, Michele Ann Jenkins helps people across the organizations she works with align their mental models and terminology usage. This alignment of concerns and language forms the foundation of the semantic architecture that is so crucial to modern content systems. https://ellessmedia.com/csi/mi…
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"[Jeffrey Martin writes] Songs that are stark in their simplicity, yet emotionally rich in a way that can catch your breath in your throat or leave your eyes suddenly damp." — Paste Jeffrey Martin is a musician with a number of albums under his belt. His latest, Thank God We Left the Garden, has been playing on repeat in my house since November of …
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Bill RogersBill Rogers is an experienced AI entrepreneur whose latest venture, ai12z, gives web content platform owners tools to build digital assistants and chatbots and to run gen-AI-powered searches.We talked about: his work at his latest startup, ai12z, which builds copilots designed to power content experiences his use of the term "copilot" as…
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Listen on: Apple Podcasts Spotify Do you enjoy the podcast? Please leave a review! Larry Swanson might be one of the most knowledgeable and friendly people in content design and content strategy. Every time you speak to him, he’s full of joy and passion about the craft. Not just that - he’s probably one of the most intelligent people in the industr…
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Ilse Jonker and Joyce van AaltenModern content projects get the best results when content strategy and conceptual meaning are considered together, and the results can really shine when long-time collaborators do the work.Ilse Jonker and Joyce van Aalten are independent consultants who have teamed up on many content projects over the past dozen year…
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Modern content projects get the best results when content strategy and conceptual meaning are considered together, and the results can really shine when long-time collaborators do the work. Ilse Jonker and Joyce van Aalten are independent consultants who have teamed up on many content projects over the past dozen years. Ilse focuses on content stra…
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“A powerful and important plunge into the reality of the mind and climate.” — Joan Halifax, author of Being with Dying and Standing at the Edge Susan Murphy is an Australian Zen teacher whose passionate feeling of kinship with the natural world began during her early childhood years living near the Great Barrier Reef and the Gondwanaland rainforest…
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Jeff CoyleGenerative AI tools and LLMs bring the need for a new kind of content awareness in organizations of all sizes.While some have focused on content creation, Jeff Coyle has grown and accelerated his content-marketing capabilities by leveraging the content discovery and operations improvements that AI can deliver.We talked about: his decade-l…
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Vinish GargVinish Garg takes a holistic and pragmatic view of the role of content and other crafts in digital product design, using an approach he calls "product sense."Content strategy and design are just two of many practices that contribute to the success of any digital product. All digital practitioners justifiably take pride in their individua…
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Vinish Garg takes a holistic and pragmatic view of the role of content and other crafts in digital product design, using an approach he calls "product sense." Content strategy and design are just two of many practices that contribute to the success of any digital product. All digital practitioners justifiably take pride in their individual crafts, …
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"In Touch the Earth, Drew Jackson's poetry offers a word-weary world a new language of engagement, disruption, and insight. As with all great poetry, the words are spare, but the literary images loom large, creating indelible impressions on the reader. Like echoes that reverberate long after the first sound, the poems stay with you, they dance with…
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Get US $100 off your ticket for the upcoming Button Conference! Use UXCC100 at checkout! Listen on: Apple Podcasts Spotify Do you enjoy the podcast? Please leave a review! I know, I know. A lot of AI. But I swear, the conversation in this one is really worth listening to. For so many organizations, the use of AI is dictated by the CEO, or head of p…
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Tracy Cochran is a writer, meditation teacher, and editorial director of Parabola, an acclaimed quarterly magazine that draws on the world’s cultural and wisdom traditions to explore the questions that all humans share. Her writing has appeared in The New York Times, Psychology Today, O Magazine, and New York Magazine to name a few. Her latest publ…
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Listen on: Apple Podcasts Spotify Do you enjoy the podcast? Please leave a review! Getting into content design is hard enough, but contracting roles are a different struggle altogether. While they can be lucrative (potentially depending where you live) they're also difficult to crack. But they're also a necessary struggle to understand - often the …
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The CMS landscape has evolved a lot over the past couple of decades. Recently, headless CMSs and decoupled content architectures have appeared to address the need for omnichannel content experiences. While their separation of the management of content from its presentation offers many benefits, these systems have left many users dissatisfied and di…
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Preston SoThe CMS landscape has evolved a lot over the past couple of decades. Recently, headless CMSs and decoupled content architectures have appeared to address the need for omnichannel content experiences.While their separation of the management of content from its presentation offers many benefits, these systems have left many users dissatisfi…
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Cennydd BowlesLike most designers who work in technology, Cennydd Bowles has reflected at times on the impact of his work and its ethical implications.After a couple of decades of information architecture and interaction design practice, Cennydd stepped back from his design work to explore philosophy and ethics in depth.His explorations have led hi…
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Brian D. McLaren is an author, speaker, activist, and public theologian. A former college English teacher and pastor, he is a passionate advocate for “a new kind of Christianity” – just, generous, and working with people of all faiths for the common good. He is a core faculty member and Dean of Faculty for the Center for Action and Contemplation an…
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David ConnisA crucial skill for any content practitioner is the ability to sort out complex work environments and thrive within them.David Connis shows how a systems thinking mindset can help you cope with the upheaval of AI, the messy realities of content work, and other complex design challenges.He teaches a course on systems thinking for content…
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A crucial skill for any content practitioner is the ability to sort out complex work environments and thrive within them. David Connis shows how a systems thinking mindset can help you cope with the upheaval of AI, the messy realities of content work, and other complex design challenges. He teaches a course on systems thinking for content designers…
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Sharon NiOne of the most engaging aspects of generative AI products is their conversational interfaces. This has led many content designers working on AI products to develop skills in conversation design.Sharon Ni works on both conversational AI products and script-driven chatbots in her content design role at Cisco. She has developed her conversat…
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Timi Stoop-AlcalaWhen the concept of "content" comes up it can be hard to get everyone aligned on exactly what you're talking about.At IKEA, Timi Stoop-Alcala focuses on the "what" of content via the practice of knowledge domain modeling both to deal with the complexity of content and to highlight its importance.Her knowledge-focused, human-centere…
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