Beste Business Excellence podcasts (2025)

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Minisode #78: Leadership Driving Innovation 3:19

2d ago3:19

3:19

Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast. In this minisode, Jason Hill, Chairman and Chief Engineer at Hill Helicopters, discusses the critical role of leadership in driving innovation and business growth. What does it take to keep your team on track while scaling your…

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In Conversation - Carol Kabaale Top Five Tips For Running Purpose Driven Facebook Ad Campaigns That Convert 17:34

3d ago17:34

17:34

“What you don't change, you choose.” Carol Kabaale Top Five Tips For Running Purpose Driven Facebook Ad Campaigns That Convert 1. Have a Tried and Tested Offer 2. Craft Effective Messaging 3. Define a Clear Campaign Purpose 4. Manage Advertising Budgets Wisely 5. Invest in Yourself TIME STAMP SUMMARY 03:05 The importance of validating an offer 05:1…

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Minisode #77: Energising Improvement with Gamification 3:28

9d ago3:28

3:28

Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast. In this minisode, join Laura McLaren, Global Head of Process Excellence at Tesco, and PMI’s Susannah Clarke as they discuss the benefits of gamification. How can you bring your improvement initiatives to life in a way that enga…

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In Conversation - Link Forester Top Five Tips For Finding Joy and Purpose Through The Twists and Turns in Life 12:23

10d ago12:23

12:23

“If all of our success is what happens right here, in the here and now, I feel like we're just going to miss out on what is to come, have hope through these challenging circumstances.” Link Forester Top Five Tips For Finding Joy and Purpose Through The Twists and Turns in Life 1. Focus on Relationships 2. Be a Steward not an Owner 3. Have Absolutes…

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Minisode #76: Cultivating Decision-Making Capability 3:18

16d ago3:18

3:18

Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast. Join Jamie Bowen, Head of ESG and Improvement at Chevron Group and PMI’s Susannah Clarke as they discuss the importance of empowering others to make decisions and take ownership. What steps can you take today to foster a cultur…

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In Conversation - Katie Tamblin Top Five Tips For Replacing Old Software 18:46

17d ago18:46

18:46

"You have to have a very disciplined approach to stakeholder management to actually to successfully sunset old features and deprecate them as part of a replatforming exercise.” Katie Tamblin Top Five Tips For Replacing Old Software 1. Define the vision up front and align the stakeholders around that vision 2. Get the data right 3. Design, execute, …

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Minisode #75: Gender Diversity in Leadership 2:40

23d ago2:40

2:40

Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast. In this minisode, Emma Howard Boyd CBE, speaks with PMI’s Susannah Clarke about the impact of gender diversity on organisational performance. How does gender diversity enhance decision-making and innovation within your organisa…

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Minisode #74: Testing, Learning, Improving: The Iterative Approach 2:24

1M ago2:24

2:24

Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast. In this minisode, join Steve Vaid, CEO of Money Advice Trust, and PMI’s Susannah Clarke as they explore the power of small, iterative improvements. How can testing on a small scale drive big impact, both for customers and teams…

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In Conversation - Jill Robin Payne Top Five Tips For Swiping Right On Connection In The Digital Age 15:21

1M ago15:21

15:21

“We are the centre of our world, and that whatever we do, our world is going to reflect. So therefore, it my world, we need to look at our world and see how it is.” Jill Robin Payne Top Five Tips For Swiping Right On Connection In The Digital Age 1. Find fun and have a win-win mindset. 2. Timing and position are important in conversations. 3. Be aw…

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Minisode #73: Networking - The Invisible Support That Powers Success 2:32

1M ago2:32

2:32

Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast. In this thought-provoking minisode, PMI’s Susannah Clarke and Karen Leftley discuss a crucial yet often overlooked element of professional growth: the power of a strong, supportive network. How are you investing in your network…

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In Conversation - Seth Kopald Top Five Tips For Living A Self-Led Life 18:17

1M ago18:17

18:17

“So if you pause and just get curious and say, Wait a minute, what's happening in my body? I'm feeling tense. I feel like I even want to fight like, maybe verbally. Some people might want to fight physically. But if you could pause in that moment and just notice what's happening and even ask yourself, like, who's like, what's happening here? Who's …

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Minisode #72: A Modern Path to Professional Growth 4:40

1M ago4:40

4:40

Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast. In this minisode, join PMI’s Susannah Clarke in conversation with Ali Bolton about how apprenticeships have evolved beyond traditional school-leaver programmes to support professionals at all stages of their careers. Ali shares…

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In Conversation - Glen Dunzweiler Top Five Tips For Students 19:02

2M ago19:02

19:02

“You have value right now. They are valuable right now, not when they get a degree, not after they take a class. They are valuable right now. And it is building that confidence, that entrepreneurial confidence, to not wait for someone to tell you when you have value, you have value.” Glen Dunzweiler Top Five Tips For Students 1. Know that you have …

1
Minisode #71: The Power of Diversity 4:20

2M ago4:20

4:20

Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast. In this minisode, join Laura McLaren, Global Head of Process Excellence at Tesco, as she shares why diversity is a key strength in her global teams. Laura discusses the value of in-country leads, the power of human connections,…

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In Conversation - Dr Toper Taylor Top Five Tips For Living In The Quantum Field 25:41

2M ago25:41

25:41

“Now what scientists are beginning to think, is that consciousness out there in an ever-present quantum field that we interact with every day. We either pull information down for us to live and grow by, or we provide information up into the quantum cloud.” Dr Toper Taylor Top Five Tips For Living In the Quantum Field 1. Everything and everyone is m…

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Minisode #70: Rethinking ESG - Creating Business Value 3:55

2M ago3:55

3:55

Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. Join PMI’s Susannah Clarke in the studio with Jamie Bowen, the visionary Head of ESG and Improvement at Chevron Group, as he challenges the conventional view of ESG practices as mere compliance and data reporting, advoca…

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Leading with Purpose: Lessons in Operational Excellence with Ron Darnell at Siemens Energy 42:17

2M ago42:17

42:17

Are you truly leading your teams or just keeping things moving? Rethink how you lead, improve, and align your teams for success with our latest episode of Leading for Business Excellence. Ron Darnell, Senior Quality Manager at Siemens Energy Wind Power, invites us into his leadership journey, sharing the highs and the missteps that have shaped his …

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Minisode #69: From Crisis to Transformation 3:16

2M ago3:16

3:16

Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. This minisode features Steve Vaid as he reflects on his journey of leading a cultural transformation from the charity sector to financial services. Discover how a relentless focus on the customer, from Net Promoter Score…

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Minisode #68: Unlocking Curiosity for Improvement 4:46

3M ago4:46

4:46

Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. This episode features Paul Hayward from CooperVision as he shares how listening and engaging with team members at all levels has fostered a culture of curiosity to drive meaningful process improvement across his organisa…

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Minisode #67: Empowering Communities Through Collaboration and Innovation 2:31

3M ago2:31

2:31

Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. In this minisode, we revisit our interview with Tom Greenwood, Group CEO at Helios Towers, as he discusses how the company is driving local community impact through education, digital inclusion, and initiatives to promot…

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Minisode #66: Harnessing Expertise for Community Connection 3:13

3M ago3:13

3:13

Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. In this minisode, we revisit an early interview with David Callaghan, former Senior Vice President of Oracle EMEA and President of the British Quality Foundation until 2019. David shares how businesses can use their uniq…

1
Minisode #65: Leadership and Engagement for Sustainable Improvement 4:46

3M ago4:46

4:46

Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. In this minisode, Tony Tielen, Group Excellence Director at BQF award winning Smiths Group PLC shares why effective change management and stakeholder engagement are key to driving sustained improvements. He highlights ho…

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In Conversation - John Taylor McEntire Top Five Tips For Revolutionizing Leadership To Empower Diverse, Innovative Teams 22:28

3M ago22:28

22:28

“When you have all these different orbs and these different layers, you have those of your team, and then you have those of just your outside team, which could include your suppliers, vendors and such, you know, a virtual assistant, whoever is providing you services that help you do your things that are similar to what your team is. And then outsid…

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Maximising Inputs; Fuelling Growth; Balancing Value - PMI's Managing Partners Discuss 41:49

4M ago41:49

41:49

To celebrate 40 years of PMI transforming goals into results, this episode of Leading for Business Excellence focuses on the key challenges our leadership team see: maximising inputs, fuelling growth and balancing value. Host Susannah Clarke is joined by Rich Seddon, Kate Smith, and Rebecca Seddon to have a frank and open discussion about the chall…

1
In Conversation - Rich Carr Top Five Tips For Cognitive Influence in Communication 22:30

4M ago22:30

22:30

“If you can structure what you say to match how the brain is going to naturally process it. Suddenly, understanding of that communication goes up, which is the goal of communication.” Rich Carr Top Five Tips For Cognitive Influence in Communication 1. Align with Brain Processing 2. Create Psychological Safety 3. Engaging multiple senses 4. Keeping …

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Minisode #64: Process Management for a Neurodiverse Workforce 3:22

4M ago3:22

3:22

Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. In this minisode, we’re joined by Rosie Brighty, Neurodiversity Trainer and Consultant at Divergent Consulting, as she shares how balancing structure with flexibility can make your processes more inclusive, and more effe…

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In Conversation - Colin Hirdman Top Five Tips For Growing Your Network, Leads and Sales Through LinkedIn 24:58

4M ago24:58

24:58

“The last thing that I'll say, and this is where I put a lot of pressure on myself as a founder, I put that same pressure on any founders listening, or if you sit in the sales or marketing seat, and it's this, you have to know, what are the pains and the barriers that your prospects are trying to overcome, what is it that they want to be educated o…

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Minisode #63: Energising a Continuous Improvement Culture 3:42

4M ago3:42

3:42

Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. In this minisode, Tony Tielen, Group Excellence Director at BQF award winning Smiths Group PLC shares how fostering a safe, inclusive environment is essential to driving quality and empowering teams to embrace Continuous…

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In Conversation - Nick Jain Top Five Tips For Innovating In Large Organizations 19:51

4M ago19:51

19:51

“Good innovation happens iteratively, not with a splash and bang.” Nick Jain Top Five Tips For Innovating In Large Organizations 1. Focus on running small experiments and collecting data 2. Ensure your innovation efforts align with your organization's objectives 3. Create cross-functional teams 4. Create a culture and incentive structure that encou…

1
Minisode #62: Driving Quality, Empowering Teams 4:39

4M ago4:39

4:39

Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. In this minisode, Paul Hayward from CooperVision shares insights on workplace challenges and how a hands-on Lean training program empowered leaders to guide their teams in quality-driven, data-informed decision-making, c…

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In Conversation - Jaemin Frazer Top Five Tips For Upgrading From Self-Discipline To Self-Permission 20:28

4M ago20:28

20:28

“To discipline yourself is to manage yourself, and you only manage that which you don't trust. If you've ever been managed in a workplace scenario, you've made a mistake in the past, oversight has come down hard on you and gone look, based on your past performance, we can't give you as much rope as we did before, so what we're going to do is restri…

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Minisode #61: The Path to Quality Excellence 2:27

5M ago2:27

2:27

Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. In this minisode, BQF President Karen Leftley shares her observations on how organisations are navigating the journey to quality excellence. She explains why there’s no one-size-fits-all approach and underscores the powe…

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In Conversation - Lee Stewart Top Five Tips For Embedding Sustainability In Your Business Strategy 20:01

5M ago20:01

20:01

“The key is finding ways that collaboration can benefit all parties and lead to greater sustainability impact than any one organization could achieve alone.“ The Top 5 Tips for Embedding Sustainability in Your Business Strategy 1. Confidence 2. Commitment 3. Consistency 4. Courage 5. Collaboration TIME STAMP SUMMARY 01:07 Understanding the global i…

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Minisode #60: The Evolving Role of Quality Professionals 4:11

5M ago4:11

4:11

Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. In this minisode, we’re joined by Vince Desmond, CEO of the Chartered Quality Institute as he explores the evolving role of quality professionals from reactive quality management to proactive enablement. Listen to the fu…

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In Conversation - Evelyn Leite Top Five Tips For Strengthening Your Family Relationships 18:13

5M ago18:13

18:13

“You can love somebody without having to live with them.” Evelyn Leite Top Five Tips For Strengthening Your Family Relationships 1. Recognizing the importance of respect and dignity. 2. Acknowledging issues, feelings and attitudes 3. Unconditional love and the perimeters around it. 4. Traditions and rituals 5. Frustration vs. Hostility and the way …

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Minisode #59 What A Continuous Improvement Culture Looks Like 3:09

5M ago3:09

3:09

Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. Our guest Paul Hayward at CooperVision, joined us shortly after having led his team to success at the BQF UK Excellence Awards, where they took home the prestigious Excellence in Continuous Improvement Culture award. Joi…

1
From Passion to Policy Solutions 37:30

5M ago37:30

37:30

Send us a text Discover the transformative journey of Delvin Davis, a senior policy analyst at the Southern Poverty Law Center, who turned his passion into a commitment to social justice and policy reform. Raised in rural North Carolina, Delvin's early exposure to Black history and influential figures sparked a lifelong curiosity about systemic ine…

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In Conversation - Christo Hall Top Five Mindset Tips From Professional Surfing and How To Apply Them To Succeed in Business 22:02

5M ago22:02

22:02

“Your life depends on your focus. If you can't really sit down and focus, you know your results will suffer.” Christo Hall Top Five Mindset Tips From Professional Surfing and How to Apply Them To Succeed in Business 1. Working with your inner critique. Your biggest competitor in business is usually yourself. 2. How to get a deeper level of focus an…

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Minisode #58: Building a Culture of Improvement 6:08

5M ago6:08

6:08

Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. In this minisode, we are joined by Linda Linteau, Head of Global Continuous Improvement for SGRE Service, the global market leader in offshore wind power. Linda discusses how combining Lean Six Sigma and Agile methodolog…

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In Conversation - Barb Davids Top Five Tips For SEO 20:34

5M ago20:34

20:34

“If you're solely dependent on Google organic search, then you're going to be missing out in the next couple of years.” Barb Davis Top Five Tips for SEO 1. Refresh old blog content 2. Optimize/use free Google Business Listing 3. Expand your digital footprint 4. Optimize page titles and descriptions 5. Use Google Search Console to find opportunities…

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Grace and Grit: Navigating A Career Path through Law and Public Service 36:51

5M ago36:51

36:51

Send us a text Grace and determination are powerful allies on the journey to success, as demonstrated by our inspiring guest, Delicia Reynolds-Hand, Senior Director of Digital Marketplace at Consumer Reports. From her beginnings in a close-knit Jamaican community to her impactful career in the DMV area, Delicia's story is a testament to the resilie…

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What Makes an Effective Non-Executive Director Steering FTSE Companies: An Interview with Helen Mahy CBE 43:53

5M ago43:53

43:53

Balancing support with effective challenge; creating an inclusive environment where all board members feel seen; enabling the diversity of the thinking the business needs to lead with agility. Which would you prioritise as a Non-Executive Director (NED)? Join us for an enlightening conversation with Helen Mahy CBE, Chair of the NextEnergy Solar Fun…

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In Conversation - Cecilia Gorman Top Five Tips For Giving Feedback 17:49

5M ago17:49

17:49

“We've got to set expectations with the employee. And when we say a word like expectations in that way, it feels like, Oh, we've got to be the school principal. We've got to tell you the rules, because if you don't follow the rules that I'm going to reprimand you. So, people don't really like when they say, Oh, you've got to set expectations. But r…

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Results Oriented: Driving Social Change through Research and Data 24:25

6M ago24:25

24:25

Send us a text Discover how data can be more than just numbers and charts—it's a catalyst for social change. Join us as we chat with Dr. M. William Bill Sermons, Vice President of Research at Volunteers of America, whose journey from a civically-engaged upbringing in Washington, D.C to pioneering data-driven social change is nothing short of inspir…

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Minisode #57: Thriving with Dyslexia - The Leader's Role 4:18

6M ago4:18

4:18

Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. In this minisode, we’re joined by Rosie Brighty, Neurodiversity Trainer and Consultant at Divergent Consulting, as she shares a personal challenge from her journey with dyslexia and dyspraxia. Her story underscores the v…

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Minisode #56: Purpose-Driven Success in Not-for-Profits 3:41

6M ago3:41

3:41

Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. In this minisode, we’re joined by Vince Desmond, CEO of the Chartered Quality Institute as he explains the leadership challenges faced in not-for-profit organisation, emphasising the crucial role of a supportive communit…

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Customer-Centric Leadership: Insights from Charity to Commerce with Steve Vaid at Money Advice Trust 35:38

6M ago35:38

35:38

Have you ever paused to consider how well you're truly listening? In his first 90 days as CEO at Money Advice Trust, Steve Vaid prioritised understanding employee experiences and customer feedback. By identifying key themes and strategic priorities, he’s set the organisation on a path to success through business excellence. A customer-centric focus…

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In Conversation - Kim Yabsley Top Five Tips For Using Grants As A Growth Strategy For Your Business 15:38

6M ago15:38

15:38

"When it comes to securing public funds to elevate your business to the next level, a lot of people really don't understand what being strategic means at all. And so, one of the pitfalls we see with people who are unsuccessful with grants is that they were never really a good fit for that grant to start with, or they weren't ready. They didn't have…

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Minisode #55: The Power of Process Over Outcomes 2:30

7M ago2:30

2:30

Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. In this minisode, Marvin Cooke, Former Executive Vice President of Manufacturing, provides insights into how Toyota Motor Europe maintains excellence through its commitment to fundamental principles, emphasising a proces…

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In Conversation - Julie Cropp Gareleck Top Five Tips For Building A Sustainable Business 16:46

7M ago16:46

16:46

“You can put together the best spreadsheet that details the best financial projections, but if you don't have any idea how to get those numbers on that spreadsheet, then you're already behind.” The Top 5 Tips for Building a Sustainable Business 1. Invest in Yourself 2. Develop a Plan 3. Execute the Plan 4. Pay Attention to the Dollars and Cents 5. …

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