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Train Back of the House Team Member on Hospitality Customer Service
Manage episode 409503416 series 3336036
Inhoud geleverd door Michele Kline and Stephanie Leger, Michele Kline, and Stephanie Leger. Alle podcastinhoud, inclusief afleveringen, afbeeldingen en podcastbeschrijvingen, wordt rechtstreeks geüpload en geleverd door Michele Kline and Stephanie Leger, Michele Kline, and Stephanie Leger of hun podcastplatformpartner. Als u denkt dat iemand uw auteursrechtelijk beschermde werk zonder uw toestemming gebruikt, kunt u het hier beschreven proces https://nl.player.fm/legal volgen.
Training back-of-the-house hospitality professionals on customer service is crucial for the success of any establishment. From kitchen staff to housekeeping, each role plays a vital part in creating a positive guest experience. Tailored training programs that recognize their unique responsibilities are essential. It's important to understand the specific needs and challenges that back-of-the-house staff face regarding customer interactions. By providing them with the necessary tools and skills, we can ensure that they are equipped to deliver exceptional service every time.
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Website https://www.wtfwalkthefloors.com
LinkedIn https://www.linkedin.com/company/wtf-walk-the-floors
YouTube https://www.youtube.com/channel/UCWJvSeZmvlNH8eRHJ6OyMDg
Connect with the hosts on LinkedIn
Michèle Kline https://www.linkedin.com/in/michelekline/
Stephanie Leger https://www.linkedin.com/in/sleger/
Hosts Company Links
Michèle Kline https://www.klinehospitality.com/
Stephanie Leger https://www.firstratehospitality.com/
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