Beyond the Script: Mastering Authentic Connection for Chiropractic Retention

Under the Influence with Martin Harvey

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Obscurities

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The Lead Masks Mystery: Death on Vintém Hill 5:58

4 weeks geleden5:58

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Leuk

5:58

In 1966, two Brazilian men were found dead on Vintém Hill under bizarre circumstances that continue to perplex investigators and conspiracy theorists alike. Lying side by side, their bodies were discovered wearing matching lead masks—shields with no eyeholes—alongside cryptic notes. Were they victims of a cult ritual, a failed experiment, or something even more otherworldly? See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info .…

ongeveer een jaar geleden 26:50

M4A•Thuis aflevering

In the chiropractic world, there's this belief that the key to keeping patients is all about nailing down slick scripts and selling them on the wonders of chiropractic care. It's a never-ending hustle of always closing deals, roping back in those who've left, and scouting for fresh clients. But, here's a thought: maybe there's a smarter way to do this.

People stick around for two reasons: they feel a real connection with you because they know you genuinely care, and they see that chiropractic care helps them do stuff that's important to them. It's not about how well you can recite lines; it's about the bonds you build and the value you bring to their lives.

Your skills in creating these connections and showing the real worth of what you do are what really drive patient retention. Your current Patient Visit Average (PVA) isn't just a number; it's a reflection of how good you are at keeping patients around.

In today's episode, we're cutting through the noise to focus on what really matters. I'll break down the exact skills you need to amp up your retention game, based on where you're at right now. It's about moving away from the old playbook and towards a more authentic, effective way of running your practice.

To learn more about the Retention Recipe 2.0 https://insideoutpractices.thinkific.com/courses/retention-recipe-2-0

Check out Certainty 2.0 https://insideoutpractices.thinkific.com/courses/certainty-2-0

Email me - martin@insideoutpractices.com

181 afleveringen

#Podcasting Education #Self-Improvement #Martin Harvey

Under the Influence with Martin Harvey

Beyond the Script: Mastering Authentic Connection for Chiropractic Retention

Under the Influence with Martin Harvey

published ongeveer een jaar geleden

M4A•Thuis aflevering

To learn more about the Retention Recipe 2.0 https://insideoutpractices.thinkific.com/courses/retention-recipe-2-0

Check out Certainty 2.0 https://insideoutpractices.thinkific.com/courses/certainty-2-0

Email me - martin@insideoutpractices.com

181 afleveringen

#Podcasting Education #Self-Improvement #Martin Harvey

Alle afleveringen

Under the Influence with Martin Harvey

1
Workshops That Work: Rethinking How You Connect with Clients 20:17

5 dagen geleden20:17

20:17

Most workshops are boring. They’re built for efficiency, not impact. Designed to tell, not connect. In this episode, Martin answers a listener’s question: How do you run a regular patient workshop that actually builds connection and helps people see the value of chiropractic care—personally? You’ll learn: Why workshop attendance is dropping (and what to do about it) How to flip the format from “what we do” to “what helps them” A framework that sparks belief shifts—without sounding like a pitch What Netflix can teach you about getting people to show up If you’re still running “new patient orientations,” this one might sting. But it’ll also inspire. Learn more about Daily Visit Communication 2.0 https://insideoutpractices.thinkific.com/courses/daily-visit Check out the Retention Recipe https://insideoutpractices.thinkific.com/courses/retention-recipe-2-0 Check out Certainty 2.0 https://insideoutpractices.thinkific.com/courses/certainty-2-0 Email me - martin@insideoutpractices.com…

Under the Influence with Martin Harvey

1
Why More New Clients Might Be the Wrong Goal 17:54

12 dagen geleden17:54

17:54

Every chiropractor wants to grow. More new people. More bookings. More traction. So the go-to move? Run some Facebook ads. Boost an Instagram post. Try Google. But what if chasing more isn’t the answer? In this episode, Martin challenges two big myths in chiropractic: That growth comes from always needing new clients. That paid ads are the best (or only) way to get them. Martin shares a smarter, more sustainable path to practice growth built on retention , connection , and clear communication . You’ll learn: Why paid ads feel like fast food: quick fix, short impact. Why retention is the most overlooked growth strategy. How your PVA tells you exactly where your focus should be. Low-cost, high-trust ways to build your community—without begging the algorithm. 📈 If you’re tired of feeling like you’re always hustling for the next new client, this episode will help you flip the script. Learn more about Daily Visit Communication 2.0 https://insideoutpractices.thinkific.com/courses/daily-visit Check out the Retention Recipe https://insideoutpractices.thinkific.com/courses/retention-recipe-2-0 Check out Certainty 2.0 https://insideoutpractices.thinkific.com/courses/certainty-2-0 Email me - martin@insideoutpractices.com…

Under the Influence with Martin Harvey

1
The Great Health Divide: AI, Vitalism & the Future of Chiropractic with Dr Nimrod Mueller 51:59

19 dagen geleden51:59

51:59

In this episode, Martin and Nimrod dive into the cultural undercurrents shaping the future of health—and what chiropractors need to get before it's too late. Wearables are rising. AI is thinking faster than you can blink. Stress is peaking across the Western world. Amidst it all, chiropractic stands at a crossroads. ⚡ Go left → Mechanistic, transactional, data-driven “healthcare.” ⚡ Go right → Vitalistic, human-centered, performance-driven care. What side are you on? And what happens if you don’t choose? They cover: The coming stratification of society AI, nanotech, and the illusion of quick fixes Why human touch still matters (and always will) The "ontological shock" shaking people's sense of meaning How chiropractors can stay relevant without selling out This is part philosophy, part strategy—and all signal, no noise. If you’re a chiropractor wondering what the future holds, press play. It’s not just about where healthcare is going. It’s about where you are headed. Learn more about Daily Visit Communication 2.0 https://insideoutpractices.thinkific.com/courses/daily-visit Check out the Retention Recipe https://insideoutpractices.thinkific.com/courses/retention-recipe-2-0 Check out Certainty 2.0 https://insideoutpractices.thinkific.com/courses/certainty-2-0 Email me - martin@insideoutpractices.com…

Under the Influence with Martin Harvey

1
March Moves: How to Build Unstoppable Practice Momentum with Dr Brad Glowaki 44:29

26 dagen geleden44:29

44:29

Some chiropractors wait for things to happen. Others make things happen. March is a tipping point—what you do now sets the tone for the rest of the year. Dr. Martin Harvey sits down with Dr. Brad Glowaki to break down the moves that separate thriving practices from struggling ones. 🔥 If you're growing, how do you keep the momentum? 🚀 If you're stuck, what’s the best way to restart? They talk consistency vs. intensity, why personalized patient interactions matter more than ever, and how simple habits—like internal workshops and weekly rhythms—can be game-changers. Plus, the hidden benefits of plugging into the chiropractic community. A practical, no-fluff episode for chiropractors who want to shape their year, not react to it. To learn more about Brad's events https://www.levelupmentoring.rocks/events To learn more about the Edinburgh Lectures https://www.chiropracticlectures.com/ Learn more about Daily Visit Communication 2.0 https://insideoutpractices.thinkific.com/courses/daily-visit Check out the Retention Recipe https://insideoutpractices.thinkific.com/courses/retention-recipe-2-0 Check out Certainty 2.0 https://insideoutpractices.thinkific.com/courses/certainty-2-0 Email me - martin@insideoutpractices.com…

Under the Influence with Martin Harvey

1
Getting People to Do What’s Good for Them (Without Nagging) 14:41

6 weeks geleden14:41

14:41

Why Don’t Patients Follow Through? You recommend care plans. You run workshops. You give them everything they need to get better. But they still don’t show up. The truth? Good intentions aren’t enough. If people don’t see the value, they won’t commit. If they don’t commit, they won’t act. In this episode, Martin breaks down a simple two-part framework to get more patients to stick to their care plans and attend workshops—without feeling pushy. Learn more about Daily Visit Communication 2.0 https://insideoutpractices.thinkific.com/courses/daily-visit Check out the Retention Recipe https://insideoutpractices.thinkific.com/courses/retention-recipe-2-0 Check out Certainty 2.0 https://insideoutpractices.thinkific.com/courses/certainty-2-0 Email me - martin@insideoutpractices.com…

Under the Influence with Martin Harvey

1
Authenticity and achievement with Dr Erin Hawken 34:55

7 weeks geleden34:55

34:55

What happens when a chiropractor’s world collides with art, business, and relentless self-improvement? In this episode, Dr Martin Harvey sits down with Dr Erin Hawken—whose passion for chiropractic isn’t just about aligning spines, but about aligning life. Erin’s journey is built on a foundation of curiosity, authenticity, and an unapologetic commitment to growth. Whether she’s reimagining networking events for the Paddington Chamber of Commerce, diving into diverse ventures from Sydney to Europe, or dedicating an hour each morning to meditation, Erin proves that every adjustment—literal or metaphorical—is an opportunity to evolve. Tune in if you’re ready to challenge norms, embrace your inner artist, and discover that the most profound shifts start from within. Check out Erin's beauty company https://nourished.nl/en Check out the Paddington Chamber of Commerce https://www.visitpaddington.com/ Learn more about Daily Visit Communication 2.0 https://insideoutpractices.thinkific.com/courses/daily-visit Check out the Retention Recipe https://insideoutpractices.thinkific.com/courses/retention-recipe-2-0 Check out Certainty 2.0 https://insideoutpractices.thinkific.com/courses/certainty-2-0 Email me - martin@insideoutpractices.com…

Under the Influence with Martin Harvey

1
The Stress Epidemic (And Your Opportunity) with Dr Vismai Schonfelder 46:56

8 weeks geleden46:56

46:56

People are more stressed than ever—rising costs, global conflicts, uncertainty about the future. They know stress is bad for them. They see it in their wearables. They feel it in their bodies. In this episode, Martin sits down with Dr. Vismai Schonfelder to unpack the cultural shift around stress. More awareness. More conversation. More opportunity for chiropractors. This is where chiropractic shines. The principles have always been there. Now, the world is catching up. How can you connect the dots for your patients? How can you show them—not just tell them—that chiropractic builds stress resilience? Learn more about Daily Visit Communication 2.0 https://insideoutpractices.thinkific.com/courses/daily-visit Check out the Retention Recipe https://insideoutpractices.thinkific.com/courses/retention-recipe-2-0 Check out Certainty 2.0 https://insideoutpractices.thinkific.com/courses/certainty-2-0 Email me - martin@insideoutpractices.com…

Under the Influence with Martin Harvey

1
The Money Mistakes Chiropractors Keep Making (And How to Fix Them) with Allen Hart 42:30

9 weeks geleden42:30

42:30

You’re great at adjusting spines. But what about adjusting your finances? Most chiropractors get into the game to help people—not to become financial experts. The problem? Too many end up with a thriving practice but a failing bank account. Today, Martin sits down with Allen Hart , a seasoned financial adviser who’s spent decades helping business owners build wealth without the stress. They break down: ✅ The 6 biggest financial mistakes chiropractors make ✅ Why “more revenue” ≠ “more wealth” (and what to focus on instead) ✅ The one thing you should do today to protect your future Oh, and Allen reveals a financial horror story that took four years to fix… Don’t let it happen to you. 👂 Listen now & take control of your financial future. To learn more about Allen and his financial advice https://adeptfs.com.au/ Learn more about Daily Visit Communication 2.0 https://insideoutpractices.thinkific.com/courses/daily-visit Check out the Retention Recipe https://insideoutpractices.thinkific.com/courses/retention-recipe-2-0 Check out Certainty 2.0 https://insideoutpractices.thinkific.com/courses/certainty-2-0 Email me - martin@insideoutpractices.com…

Under the Influence with Martin Harvey

1
How to Get Patients to Stick to Care Plans (Without Sounding Pushy) 15:08

10 weeks geleden15:08

15:08

Most chiropractors tell. The best ones ask. This episode dives into the Question Behavior Effect —a sneaky little psychological trick that makes people more likely to follow through on their actions. Research shows that when you ask someone about a future behavior, they’re way more likely to actually do it . Martin breaks it down: ✅ Why telling patients what to do rarely works ✅ How asking the right question increases commitment ✅ Why our brains crave consistency and how to use that to your advantage ✅ The secret sauce behind Cialdini’s no-show study and why a simple question slashed cancellations. Learn more about Aligned Practice https://insideoutpractices.thinkific.com/products/communities/aligned-practice Learn more about Daily Visit Communication 2.0 https://insideoutpractices.thinkific.com/courses/daily-visit Check out the Retention Recipe https://insideoutpractices.thinkific.com/courses/retention-recipe-2-0 Check out Certainty 2.0 https://insideoutpractices.thinkific.com/courses/certainty-2-0 Email me - martin@insideoutpractices.com…

Under the Influence with Martin Harvey

1
Why your patients don’t get it (and how simple tests can fix that) 20:39

11 weeks geleden20:39

20:39

Most patients think health is about pain. If it hurts, something’s wrong. If it doesn’t, they’re fine. But that’s a problem. Because pain is a lagging indicator. And if you let patients rely on it, they’ll only ever come when they feel bad—and leave the second they feel better. Dr. Martin Harvey has a better way. In this episode, he breaks down how simple, strategic testing can completely change the game. Tests that prove there’s a problem before symptoms show up. Tests that shift belief systems in real time. Tests that turn “I feel fine” into “Wow, I had no idea that was happening.” What you’ll learn: The three levels of health awareness and why most patients get stuck at Level 1. How to use balance, posture, and range of motion to make chiropractic make sense. Why preframing matters—and the exact words to use so patients get it immediately. A dead-simple way to track progress and make your care plans more compelling. Want to keep more patients for longer? Give them an experience, not a lecture. Hit play and learn how. Learn more about Aligned Practice https://insideoutpractices.thinkific.com/products/communities/aligned-practice Learn more about Daily Visit Communication 2.0 https://insideoutpractices.thinkific.com/courses/daily-visit Check out the Retention Recipe https://insideoutpractices.thinkific.com/courses/retention-recipe-2-0 Check out Certainty 2.0 https://insideoutpractices.thinkific.com/courses/certainty-2-0 Email me - martin@insideoutpractices.com…

Under the Influence with Martin Harvey

1
How to Play the Long Game and Win Fast – with Drs Justin Chau and Hala El Khoury 1:01:03

12 weeks geleden1:01:03

1:01:03

Starting from scratch, building to 117 in 3 months. Justin and Hala didn’t just pull it off—they did it with little kids in tow. And they did it by playing the long game. No gimmicks. No shortcuts. Just relentless focus on relationships over transactions. In this episode: How they turned meticulous prep into rapid momentum. Why building trust today creates “yes” tomorrow (and the next day). Their unique division of roles—neuroscientist meets chiropractor. The transition from academia to business coaching, and finding intrinsic motivation. Whether you're building a practice or any business, there’s much to learn here about sustainable growth, shared vision, and creating a community that keeps coming back. Listen in. Play the long game. Win faster than you thought possible. Learn more about Daily Visit Communication 2.0 https://insideoutpractices.thinkific.com/courses/daily-visit Check out the Retention Recipe https://insideoutpractices.thinkific.com/courses/retention-recipe-2-0 Check out Certainty 2.0 https://insideoutpractices.thinkific.com/courses/certainty-2-0 Email me - martin@insideoutpractices.com…

Under the Influence with Martin Harvey

1
Authentic Communication with Dr Alain Desaulniers 1:00:47

13 weeks geleden1:00:47

1:00:47

In this episode, Martin sits down with Dr. Alain Desaulniers, chiropractor, storyteller, and creator of Transform Speaking Academy. Alain shares his unique journey, including a remarkable story about his own birth and how his father’s chiropractic intervention shaped his life. Together, they explore the art of authentic communication—why it matters, how it builds trust, and how it can transform a practice. Alain’s academy is about more than just speaking skills; it’s about finding your voice, aligning with your purpose, and using your story to connect on a deeper level. Drawing inspiration from influential figures like Sid Williams and Tony Robbins, this conversation dives into the power of storytelling, the challenges of staying authentic, and the rewards of meaningful connection. If you’re ready to elevate your communication, grow your practice, and make a bigger impact, this episode is for you. 🎧 Listen now and discover how the stories you tell can shape everything. To learn more about Alain's training and other resources dralain.ca Learn more about Daily Visit Communication 2.0 https://insideoutpractices.thinkific.com/courses/daily-visit Check out the Retention Recipe https://insideoutpractices.thinkific.com/courses/retention-recipe-2-0 Check out Certainty 2.0 https://insideoutpractices.thinkific.com/courses/certainty-2-0 Email me - martin@insideoutpractices.com…

Under the Influence with Martin Harvey

1
Keeping Clients on Track: Retention Tactics That Work During the Holidays 14:41

18 weeks geleden14:41

14:41

The holiday season is hectic — and for many chiropractic patients, health goals can get pushed aside for "more urgent" tasks. In this episode, we unpack the cognitive biases that drive this behavior and explore practical strategies to keep patients engaged in their care. You'll learn a powerful communication framework that leverages permission and autonomy-affirming language to encourage patients to prioritize their health — without feeling pushy or salesy. Plus, hear about a practice development group offering advanced training to sharpen your communication skills, reduce dropouts, and ensure your patients stay on track, even during the busy time of the year. If patient retention dips during the holidays, this episode is your playbook for change. Learn more about Daily Visit Communication 2.0 https://insideoutpractices.thinkific.com/courses/daily-visit Check out the Retention Recipe https://insideoutpractices.thinkific.com/courses/retention-recipe-2-0 Check out Certainty 2.0 https://insideoutpractices.thinkific.com/courses/certainty-2-0 Email me - martin@insideoutpractices.com…

Under the Influence with Martin Harvey

1
Building Bridges: Advancing Chiropractic Education and Science Literacy with Dr Alice Cade 44:00

19 weeks geleden44:00

44:00

What happens when a passion for helping people collides with a commitment to advancing a profession? In this episode, Dr Alice Cade, a chiropractor bridging worlds, from private practice to research and becoming a chiropractic educator. She shares how she’s working to reshape chiropractic education and deepen scientific literacy within the field. Alice unpacks the critical role of subluxation-based care and why making research more accessible isn’t just an academic goal—it’s a transformative necessity. She takes us through her personal journey, sparked by her mother’s battle with migraines, and explores how curiosity and science are key to unlocking better care. From the intricacies of brain function to innovative clinical pathways, Alice’s work shines a light on what’s possible when the global chiropractic community embraces collaboration and shared purpose. Whether you’re a chiropractor, an academic, or just curious, this episode is a powerful reminder of how science and heart can create lasting impact. https://chiropractic.ac.nz/research/ https://www.scotlandcollegechiro.ac.uk/support Learn more about Daily Visit Communication 2.0 https://insideoutpractices.thinkific.com/courses/daily-visit Check out the Retention Recipe https://insideoutpractices.thinkific.com/courses/retention-recipe-2-0 Check out Certainty 2.0 https://insideoutpractices.thinkific.com/courses/certainty-2-0 Email me - martin@insideoutpractices.com…

Under the Influence with Martin Harvey

1
Design a Year You Don’t Need a Holiday From 17:48

20 weeks geleden17:48

17:48

What if your next year wasn’t just a little better but radically different? What if you didn’t need a vacation from your life? In this episode, Martin Harvey shares a powerful framework to help chiropractors—and anyone—build a life where professional and personal goals align seamlessly. It starts with looking back: reflecting on what worked, what didn’t, and why. Then, it’s about dreaming forward: identifying what really matters, prioritizing quality over quantity, and committing to a rhythm that makes it all possible. Martin breaks it down step-by-step, from 12-week planning cycles to the art of resetting, with practical advice for carving out time and staying focused. This isn’t just goal-setting; it’s about designing a sustainable, fulfilling way of living. A better year is within reach—are you ready to plan for it? Learn more about Daily Visit Communication 2.0 https://insideoutpractices.thinkific.com/courses/daily-visit Check out the Retention Recipe https://insideoutpractices.thinkific.com/courses/retention-recipe-2-0 Check out Certainty 2.0 https://insideoutpractices.thinkific.com/courses/certainty-2-0 Email me - martin@insideoutpractices.com…

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Beyond the Script: Mastering Authentic Connection for Chiropractic Retention