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10. Auto Retail Still Finds Itself Struggling to Relate to Women Car Buyers
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Episode 10 of To the Point delves into some of the challenges that automotive dealerships still face, when it comes to servicing women, who account for more than 60% of all new vehicles sold in the U.S., according to a report by Cars.com.
About Our Guest
Cathy Droz is an accomplished automotive journalist, consult and speaker. Droz is also the founder/CEO of HER Certified® – a dealer program that seeks to help dealerships better serve women car buyers – which was founded on the principals of honesty, excellence and respect. The Phoenix-based consultant has 50 years of experience in the business, including operating a full-service automotive marketing company. Droz is the author of the book, A Woman’s Guide to Buying a Car with Confidence and Street Smarts – Don’t Let These High Heels Fool You, and the digital e-book, How to Buy a Car in Your Pajamas, From Dealer to Driveway.
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