The Tone of your Texts & Emails - Is it Hurting or Helping? What You NEED to Know

Thoughts & Rants of a Behavior Scientist

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2y ago 9:24

MP3•Thuis aflevering

Communication is very complex. Even the slightest change in tone, volume, or cadence can alter the communicative intent as experienced by the listener. In this episode I discuss what you should be aware of, and what you can do instead.

Positional Authority Ain't Leadership: Behavioral Science for Navigating Bull$hit, Optimizing Performance, and Avoiding A$$ CLOWNery

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