The QI Guy in Conversation with…Claire Cox & Helen Hughes

The QI Guy in Conversation with...

In this episode, I am in conversation with Claire Cox and Helen Hughes.

Claire is an experienced nurse of over 25 years. She has worked in numerous specialties in the NHS and in different places around the world, from being a repatriation nurse to volunteering in refugee camps and striking up collaborations with nurses in America. More recently, Claire has worked as a Critical Care Outreach Sister since 2011, where her desire for patient safety was ignited.

After winning the Kent Surrey and Sussex Patient Safety Prize in 2016 for her work in cardiac arrest and medical emergency teams, Claire went on to complete the Darzi fellowship in April 2019. It was around this time that Claire began working with Patient Safety Learning.

In September 2020, Claire began an exciting new role as Quality Improvement and Patient Safety Manager for Guys and St Thomas' NHS Foundation Trust, then onto Kings College NHS Foundation NHS Trust as a Patient Safety Lead.

Helen is Chief Executive of Patient Safety Learning, a charity and independent voice for patient safety. Her passion for improved patient safety is informed by personal family insight into the impact of unsafe care and the ineffectiveness of organisational responses to learn from error.

Helen is an experienced leader in organisational effectiveness and transformational change. She has held leadership roles in healthcare in the UK and the WHO, the National Patient Safety Agency, Equality and Human Rights Commission, Parliamentary Health Services Ombudsman and the Charity Commission.

Follow Claire and Helen on Twitter: @safetynurse999 and @helenh49

Learn more about the patient safety learning hub: www.pslhub.org and patient safety learning: www.patientsafetylearning.org

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