How ERPA Helped ISU Scale And Automate Critical Processes The Possibility Perspective podcast

The Possibility Perspective

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How ERPA Helped ISU Scale and Automate Critical Processes 32:49

5 weeks geleden32:49

32:49

Illinois State University needed a better way to manage enterprise applications while competing for top tech talent. Their existing infrastructure wasn’t keeping up, so they turned to AWS. In this episode, Todd Smoak , Executive Director of Technology Solutions at ISU , shares how the university navigated cloud migration, tackled performance challenges, and optimized PeopleSoft in AWS. With ERPA as a trusted partner, ISU gained the flexibility and automation needed to keep systems running smoothly—even during peak usage like course registration.Todd explains how ERPA’s hands-on support transformed ISU’s IT strategy, freeing their team to focus on innovation instead of infrastructure maintenance. He also highlights key strategies for maximizing uptime, optimizing PeopleSoft, and creating lasting operational efficiency. In this episode, you’ll learn about: The turning point that led ISU to AWS How ERPA helped ISU scale and automate critical processes The long-term impact of reliable infrastructure on institutional success Things To Listen For: (00:00) About Illinois State University (01:50) Managing enterprise applications (05:06) Mainframe migration lessons (08:38) Performance challenges in cloud (12:24) Choosing AWS and ERPA (17:14) Scaling PeopleSoft with AWS (20:47) Automating environment refreshes (24:53) ERPA’s role in ISU’s team (29:10) Optimizing PeopleSoft on AWS Resources: Connect with the Guest: Todd Smoak Connect with Host: Jeff Miller Connect with ERPA: www.ERPA.com…

The Possibility Perspective

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How MSCI Optimizes Workday for HR Success with Nick Fassero 33:12

7 weeks geleden33:12

33:12

Workday has been a key part of MSCI’s operations for nearly two decades—but making the most of it takes the right approach.In this episode, Nick Fassero , Executive Director of Business Technology at MSCI , shares how his team has evolved with Workday over the years, leveraging its capabilities to create a seamless, self-sufficient HR experience. With ERPA as a trusted partner, MSCI tackled major projects like payroll transformation, studio integrations, and advanced compensation, ensuring their HR tech keeps pace with the company’s growth.Nick explains why flexibility, deep expertise, and the right working style made ERPA the ideal fit for his team. He also shares how MSCI’s approach to HR technology prioritizes frictionless experiences, empowering employees while minimizing the need for outside intervention. In this episode, you’ll learn about: How MSCI maximizes Workday’s potential with a lean team The role of ERPA in delivering complex Workday projects Why flexibility and knowledge transfer are key to long-term success Things To Listen For: (00:00) About MSCI (02:07) 20 years of HR tech evolution (05:02) Workday’s role in employee self-service (09:11) Making HR frictionless with tech (12:31) Why MSCI partnered with ERPA (17:09) A seamless payroll transformation (20:30) Workday Studio for talent acquisition (24:27) Leveraging advanced compensation with ERPA Resources: Connect with the Guest: Nick Fassero Connect with Host: Jeff Miller Connect with ERPA: www.ERPA.com…

The Possibility Perspective

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Acenda Integrated Health Reflects on One Year with Workday 26:52

9 weeks geleden26:52

26:52

While Workday is a great solution, customizing it can make it even better. In this episode, Gwen Houldsworth , Senior Vice President of Administrative Operations, and Kimberly D’Auria , Director of Human Resources at Acenda Integrated Health , share how tailoring Workday to their nonprofit’s unique needs transformed their operations. With support from ERPA, they unified their HR and finance data and overcame the challenges that come with adopting a new platform. Gwen and Kim reflect on their first year with Workday, discussing how ERPA’s expertise helped their small team achieve big results. They share insights on how the right partnership can make Workday work even better for your organization. In this episode, you’ll learn about: How customization can enhance efficiency and accuracy The benefits of hands-on support and knowledge transfer The value of unifying data on a single platform Things To Listen For: (00:00) About Acenda Integrated Health (03:13) Acenda’s Workday journey (07:10) Realizing the need for a Workday support partner (13:54) Smooth open enrollment with ERPA (17:38) Tailored solutions for performance reviews (21:52) Building a partnership with ERPA Resources: Connect with the Guest: Gwen Houldsworth Connect with the Guest: Kimberly D’Auria Connect with Host: Jeff Miller Connect with ERPA: www.ERPA.com…

The Possibility Perspective

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Overcoming Support Roadblocks and Achieving Self-Sufficiency with Angela Hudgins 13:18

11 weeks geleden13:18

13:18

What does it take to maximize a Workday partnership?In this episode, we look at Keystone Cooperative’s journey with Workday and how partnering with ERPA has reshaped their experience. Angela Hudgins , Vice President and CHRO at Keystone Cooperative shares how ERPA’s proactive support has enabled them to overcome challenges, from seamless open enrollment to building robust integrations with Lincoln Financial Group.From enhancing employee self-service to fostering long-term self-sufficiency, Keystone Cooperative’s partnership with ERPA highlights the power of tailored support and agility. This collaboration allowed their team to focus on strategic initiatives while improving efficiency and employee satisfaction. In this episode, you’ll learn about: How ERPA’s agile approach addressed Keystone’s evolving needs, from scaling support hours to streamlining processes. The role of ERPA in enabling seamless open enrollment and creating complex integrations with critical partners like Lincoln Financial Group. How implementing Workday improved employee self-service and reduced reliance on internal help desk resources. Things To Listen For: (00:00) An introduction to the episode with Angela Hudgins (01:37) Keystone Cooperative’s Workday journey and their merger experience (03:20) Choosing Workday and navigating the first year of implementation (05:01) Transitioning from a previous partner to ERPA’s AMS support (06:47) How ERPA enabled a seamless open enrollment process (08:07) Building complex integrations with Lincoln Financial Group (09:20) Implementing Workday Help and Journeys to improve employee self-service (10:45) How ERPA’s agility addressed contract adjustments efficiently (12:20) Enabling long-term self-sufficiency through ERPA’s guidance Resources: Connect with the Guest: Angela Hudgins Connect with Host: Jeff Miller Connect with ERPA: www.ERPA.com…

The Possibility Perspective

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Elevating Workday Performance at Kansas City University with ERPA Support 29:45

18 weeks geleden29:45

29:45

What does it take to transform operations in higher education?In this episode, we explore how Kansas City University, one of Missouri’s largest medical schools, has harnessed the power of ERPA’s support to elevate its Workday experience. Joining us is Ginger Harris , Director of Workday and Business Process Support. Ginger explains how ERPA’s named resources and tailored solutions empowered KCU to tackle complex projects, like automating student sponsorship invoicing and building a custom contract processing hub using Workday Extend. From streamlining manual processes to enhancing student and financial systems, KCU’s collaboration with ERPA demonstrates the transformational impact of a unified system. You’ll hear how this partnership freed up KCU’s internal team for strategic initiatives while maintaining agility and excellence in their day-to-day operations. In this episode, you’ll learn about: How ERPA’s tailored support model empowers KCU’s internal team to tackle strategic projects while maintaining operational excellence. The transformative impact of moving to a unified system with Workday Student, enabling seamless collaboration and visibility across departments. How ERPA leveraged Workday Extend to streamline KCU’s contract processing, reducing manual steps and improving efficiency with a custom-built application. Things To Listen For: (00:00) An introduction to the episode with Ginger Harris (00:42) KCU’s Workday journey and challenges in higher education (01:53) An overview of KCU, its campuses, and the structure of its Workday support team (03:39) Timeline of KCU’s Workday implementation, from HCM to Workday Student (05:07) The impact of unifying systems under Workday Student (07:20) Key challenges with KCU’s previous support partner and ERPA’s collaboration (10:08) Building a streamlined contract processing hub with Workday Extend (15:45) Enhancing KCU’s Student Information System (SIS) with ERPA’s support (21:07) How ERPA’s partnership enables KCU to prioritize strategic initiatives (23:32) Balancing internal expertise with ERPA’s support to tackle complex requests (25:58) The value of ERPA’s named resources in building familiarity and trust (28:05) ERPA’s personalized approach to customer support. Resources: Connect with the Guest: Ginger Harris Connect with Host: Jeff Miller Connect with ERPA: www.ERPA.com…

The Possibility Perspective

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How Flexera Tackled Acquisition Challenges with ERPA Support 43:49

22 weeks geleden43:49

43:49

Curious about how a strategic partner can transform your company’s acquisition journey? In today’s episode, we learn how Flexera Software, a leader in technology value optimization, is navigating the complexities of mergers and acquisitions with a little help from ERPA. Joining us is Jennifer Matsuoka , Senior Director of People Strategy and Analytics at Flexera , who brings over 20 years of experience in IT and HR. Jennifer shares Flexera’s journey of scaling systems, managing integrations, and ensuring seamless transitions through ERPA’s dedicated support. You'll hear about the key role named resources played in Flexera’s latest acquisition, ERPA’s flexibility in responding to critical staffing needs, and how ERPA’s expertise in Workday helped Flexera create continuity through a period of rapid growth. In this episode, you’ll learn about: How a collaborative approach with ERPA enables Flexera to adapt quickly to unexpected challenges, ensuring stability and continuity in a time of rapid change. The value of flexibility and responsiveness from a partner who understood their unique needs, helping Flexera tackle complex requirements without compromising on deadlines. How ERPA’s hands-on expertise with Workday helped Flexera streamline operations and empower newly acquired teams, creating a smooth transition that felt fully supported. Things To Listen For: (00:00) An introduction to the episode with Jennifer Matsuoka (03:45) Flexera’s Workday journey and growth through acquisitions (07:29) The decision to choose ERPA as a Workday support partner (10:55) The value of dedicated, named resources for smooth collaboration (16:57) Why ERPA’s embedded approach makes a difference in Flexera’s operations (20:27) Flexera’s recent acquisition and ERPA’s role in handling tight deadlines (24:18) Unique requirements during acquisitions and how ERPA helped navigate them (25:56) ERPA’s creative solution to train Flexera’s newly acquired HR team on Workday (30:08) Flexera’s collaborative approach with ERPA for knowledge transfer (34:42) Managing staff augmentation needs and ERPA’s seamless support during a maternity leave Resources: Connect with the Guest: Jennifer Matsuoka Connect with Host: Jeff Miller Connect with ERPA: www.ERPA.com…

The Possibility Perspective

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From Pandemic Challenges to Workday Success at P.F. Chang’s 20:43

24 weeks geleden20:43

20:43

What does it take to transform Workday operations for 14,000 employees during a time of unprecedented disruption? In today’s episode, we’re joined by Donna Matteucci , Senior Director of Corporate Systems at P.F. Chang’s, to share her journey of leading the company’s transition to Workday with the help of ERPA. You’ll hear Donna break down the unique challenges of going live with Workday during the pandemic and how her team’s collaboration with ERPA played a pivotal role in overcoming those hurdles. From managing security and payroll to navigating the complexities of workforce scheduling, Donna highlights the key decisions that helped streamline P.F. Chang’s operations. In this episode, you’ll learn about: How ERPA’s personalized support transformed P.F. Chang’s Workday management, allowing the transition from a traditional ticketing system to working with contacts who know their system inside and out. The value of strategic partnerships in navigating complex projects, such as P.F. Chang’s workforce scheduling and security needs. The impact of moving from reactive problem-solving to a proactive, strategic approach with ERPA. Things To Listen For: (00:31) An introduction to the episode with Donna Matteucci (02:35) The challenges of implementing Workday during the pandemic (08:47) Strategic decision-making on what to manage in-house versus with a partner (11:36) How ERPA's personalized support model changed the game for P.F. Chang’s (15:21) How workforce scheduling and security needs were addressed with ERPA (18:10) Moving from reactive problem-solving to proactive, strategic solutions Resources: Connect with Guest: Donna Matteucci Connect with Host: Jeff Miller Connect with ERPA: www.ERPA.com…

The Possibility Perspective

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How Daytona State College Enhanced IT Infrastructure with ERPA 20:56

32 weeks geleden20:56

20:56

Interested in transforming your educational institution's technical support? In today's episode, we'll explore how Daytona State College is doing just that. Joining us from Daytona State College for this episode are Eric Bouse , Director of Information Technology, Carey Roebling , Senior Systems Analyst for Information Technology, and Tanika Clemons , Associate Vice President of Human Resources. Youll hear Eric share his journey of migrating Daytona States’ Peoplesoft infrastructure to AWS, discussing the challenges and victories encountered along the way, while Carey takes us through the intense and detail oriented FAFSA project, covering the support received from ERPAs technical consultants. And lastly, Tanika reveals how a massive benefits project was completed in record time and the role ERPAs managed services played in that success. In this episode, you’ll learn about: The importance of being open to change and the benefits of a managed services partner that feels like an extension of your team. The value of clear communication and being open to new possibilities. Daytona State College benefited from ERPA's open communication and responsiveness, which helped them optimize processes and implement changes effectively. How ERPA’s comprehensive support helped streamline operations and achieve project milestones efficiently within tight deadlines. Things To Listen For: 00:00 An introduction to the episode with Daytona State College 04:58 How ERPA provides excellent, responsive customer service 08:55 Needed assistance to handle workflow efficiently 10:28 FAFSA changes that were made for easier student financial aid 13:57 How an inherited Cloud platform caused peak enrollment issues 17:08 Why being open to expert input can lead to improvement 19:57 The importance of support in technical roles Resources: Connect with Guests: Eric Bouse Tanika Clemons Carey Roebling Connect with Host: Jeff Miller Connect with ERPA: www.ERPA.com…

The Possibility Perspective

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From Security Breach to Cloud Success with CorVel Corporation 16:55

34 weeks geleden16:55

16:55

What if discovering a security breach in your organization became the catalyst for revolutionizing your IT infrastructure? Ann Bushnell , Business Systems Analyst at CorVel Corporation, discusses CorVel's journey—detailing their decision to migrate their PeopleSoft system to AWS. Ann shares insights on navigating resource constraints, overcoming system vulnerabilities, and ultimately boosting performance and reliability with AWS. You’ll learn how this strategic partnership reshaped CorVel’s IT support and set the stage for a more secure and efficient future. In this episode, you’ll learn about: The practical steps and strategic thinking behind modernizing legacy systems The vital role of teamwork and partnership in managing complex IT environments The tangible benefits CorVel experienced—like streamlined operations and improved system performance—after moving to AWS Things To Listen For: 00:00 An introduction to the episode with Ann Bushnell 05:00 Security incident prompts Corvel's move to AWS 09:06 Setting goals for PUM strategy and testing 10:29 Contract signed without full team communication leads to system challenges 13:14 ERPA provides relief from service challenges Resources: Connect with Guest: Ann Bushnell Connect with Host: Jeff Miller Connect with ERPA: www.ERPA.com…

The Possibility Perspective

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Exploring Fully Managed Services and AWS Migration with Herman Moller 15:38

36 weeks geleden15:38

15:38

Optimizing your IT systems to not only save time and resources but also provide a robust, seamless experience for your entire organization. Herman Moller , Director of Information Systems at Florida State College at Jacksonville (FSCJ) , shares his experience running FSCJ's IT department for over two decades with the help of ERPA. We'll dive into FSCJ's transformation, from overcoming a challenging initial implementation to fully managed services, including a successful 9.2 upgrade, an on-time fluid implementation, and a seamless transition to AWS Cloud. Learn about the crucial decisions and technical challenges faced along the way and how a collaboration with ERPA resulted in soothing upgrades and uninterrupted service delivery. In this episode, you’ll learn: How partnering with ERPA enabled FSCJ to offload PeopleSoft management and concentrate on core business activities. FSCJ's successful 9.2 upgrade, fluid implementation, and seamless migration to AWS with ERPA. The value of a trusted managed service partner: cost savings, time efficiency, expert resources, proactive support, and the ability to focus on strategic initiatives over daily IT management. Things to Listen For: 00:00 An introduction to the episode 03:01 Why Herman chose ERPA 04:24 What ERPA does for FSCJ 07:33 ERPA’s help with technical resources 09:31 FSCJ’s migration to AWS 12:05 Cost & time savings for FSCJ 13:49 Herman’s advise on partnering with ERPA Resources: Connect with Herman: Herman Moller Connect with Jeff: Jeff Miller Learn more about ERPA: www.ERPA.com…

The Possibility Perspective

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Building Strong Partnerships for Success with Workday Implementation 30:59

38 weeks geleden30:59

30:59

What if your organization could seamlessly integrate HR, procurement, and finance into one powerful system? One that not only saves time and money but also boosts operational efficiency.Today, we're discussing the remarkable journey of Avēsis and how they have successfully done that with ERPA to elevate their business operations. Steve Gearhart , Chief Technology Officer, and Ronda-Rhea Nueske , Vice President of Talent Management, bring a wealth of experience from Avēsis, a trusted dental and vision insurance provider, as they unravel the key benefits of their ERPA integration.Steve discusses the strategic transition from Guardian to ERPA and the importance of a flexible resource model. At the same time, Ronda-Rhea emphasizes the value of cultural alignment and the proactive support from ERPA that keeps Avēsis operating optimally.You won’t want to miss it. In this episode, you’ll learn: How a strong partnership fosters an efficient and seamless process, particularly concerning Workday's integrated system, which combines finance, procurement, and HRHow ERPA provides cost-effective solutions for managing complex systems like WorkdayERPA's expertise in Workday, its proactive service delivery, and its continuous training to keep up with new releases Jump into the conversation: 00:00 An introduction to the episode06:05 Implemented Workday and finance with consulting help 08:41 How SaaS providers like Workday stay competitive and innovative 13:13 Team collaboration with specialized expertise and support 14:34 System functionalities for data collection and customization 21:57 Consulting is crucial for successful partnerships 24:13 Resource needs and budget planning 29:00 Final thoughts on having ERPA as a partner…

The Possibility Perspective

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How to Supercharge Your HR Systems (And Crush Common Challenges) 25:09

40 weeks geleden25:09

25:09

What if you could transform your HR and financial systems to not only meet but exceed your organizational goals? We'll explore how some incredible professionals are doing just that with the help of ERPA. Three of Kandji’s remarkable employees– Patty Quan , Corporate Controller; Queen Lee , People Operations Manager; and Brett Pugliesi , VP of Human Resources—join us in today's episode. We’ll discuss how expertise, dedication, and collaborative problem-solving have enabled these individuals to streamline processes and achieve scalability despite a few technical hurdles along the way. Our guests provide an inside look at navigating complex HR landscapes and optimizing their operations. You won’t want to miss it. In this episode, you’ll learn: Why forming strategic partnerships can significantly enhance the functionality and efficiency of business operations The importance of scalable solutions and how they allow businesses to grow without encountering significant operational bottlenecks How having dedicated, knowledgeable support can transform how a business utilizes its systems Jump into the conversation: [00:00] An introduction to the episode [03:41] Experience with Workday, a scalable solution [08:36] On becoming an ERPA customer [09:35] ERPA’s technical expertise and customizations [10:46] ERPA’s role at Kandji [11:19] Extension of HR team through ERPA [14:02] Relational approach to service delivery [17:36] Journeys for onboarding and other system integrations [18:20] Merit increases project and timely support from ERPA [19:39] Defining swimlanes for project responsibilities [23:13] Handling journal entries, EIB uploads, and financial revaluation…

The Possibility Perspective

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This Season on The Possibility Perspective 1:13

45 weeks geleden1:13

1:13

This is The Possibility Perspective. The show where we peel back the layers on enhancing enterprise solutions with Workday magic and PeopleSoft innovation. We’ll sit with real-time customers who've participated in our tailored services. Whether you're eyeing a smooth Workday transition or modernizing your PeopleSoft with the power of Amazon’s public cloud (AWS), we've got you covered. We’ll dive into topics from cloud migrations to fluid user experiences. Tune in and empower yourself with the knowledge to optimize your enterprise solutions.…

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How ERPA Helped ISU Scale and Automate Critical Processes