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Inhoud geleverd door Dave "Laundromat Millionaire" Menz. Alle podcastinhoud, inclusief afleveringen, afbeeldingen en podcastbeschrijvingen, wordt rechtstreeks geüpload en geleverd door Dave "Laundromat Millionaire" Menz of hun podcastplatformpartner. Als u denkt dat iemand uw auteursrechtelijk beschermde werk zonder uw toestemming gebruikt, kunt u het hier beschreven proces https://nl.player.fm/legal volgen.
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Our Customer Service Strategies Revealed with Dave & Carla Menz

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Inhoud geleverd door Dave "Laundromat Millionaire" Menz. Alle podcastinhoud, inclusief afleveringen, afbeeldingen en podcastbeschrijvingen, wordt rechtstreeks geüpload en geleverd door Dave "Laundromat Millionaire" Menz of hun podcastplatformpartner. Als u denkt dat iemand uw auteursrechtelijk beschermde werk zonder uw toestemming gebruikt, kunt u het hier beschreven proces https://nl.player.fm/legal volgen.

We pride ourselves on offering outstanding customer service and so can you! Learn our methods for keeping it easy, affordable, and high-quality. We share with you the tools we use, how they work, what they cost and the policies we implement to maintain that high customer satisfaction and retention. This episode is perfect for not only any laundromat owner, but any business owner!
Referenced Links:
Our Preferred Service Companies: www.laundromatmillionaire.com/services
Our Delivery FAQ’s: www.queencitylaundry.com/delivery
Our Website: www.laundromatmillionaire.com
Our Online Course: https://dave-menz.mykajabi.com/sales-page
Our Youtube channel: https://youtube.com/c/LaundromatMillionaire
Our Podcast: https://laundromatmillionaire.com/podcast/
Our Facebook: https://www.facebook.com/laundromatmillionaire/
Our Facebook Group: https://www.facebook.com/groups/laundromatmillionaire
Our LinkedIn: https://www.linkedin.com/in/dave-laundromat-millionaire-menz/
Our Instagram: https://www.instagram.com/laundromatmillionaire/
Our laundromats: www.queencitylaundry.com
Our pick-up and delivery laundry services: www.queencitylaundry.com/delivery
LaundroBoost Website: www.laundroboostmarketing.com
H-M Company Drain Troughs: www.draintroughs.com
Cents POS System: www.trycents.com
Timestamps
00:00 Laundromat Millionaire Intro
02:14 Customer Service in the Store – Prioritize it!
10:29 Minimizing Calls
13:43 Our Phone Tree Options
18:12 Pick-Up & Delivery Customer Service Solutions
20:12 How Reception Call Service Works
29:57 Customer Service Policies that Work for Us
40:01 Documenting Standard Operating Procedures
40:43 Cost of Tools Used
43:48 Customer Service Summary
47:12 Links to Preferred Service Providers and Discounts

Make More with Matt Heslin
Explore strategies to thrive financially, build legacy, and enhance life experiences.
Listen on: Apple Podcasts Spotify

  continue reading

Hoofdstukken

1. [Ad] Make More with Matt Heslin (00:08:56)

2. (Cont.) Our Customer Service Strategies Revealed with Dave & Carla Menz (00:08:57)

3. (Cont.) Our Customer Service Strategies Revealed with Dave & Carla Menz (00:08:57)

80 afleveringen

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iconDelen
 

Fetch error

Hmmm there seems to be a problem fetching this series right now. Last successful fetch was on May 30, 2024 02:48 (13h ago)

What now? This series will be checked again in the next day. If you believe it should be working, please verify the publisher's feed link below is valid and includes actual episode links. You can contact support to request the feed be immediately fetched.

Manage episode 376845550 series 2893290
Inhoud geleverd door Dave "Laundromat Millionaire" Menz. Alle podcastinhoud, inclusief afleveringen, afbeeldingen en podcastbeschrijvingen, wordt rechtstreeks geüpload en geleverd door Dave "Laundromat Millionaire" Menz of hun podcastplatformpartner. Als u denkt dat iemand uw auteursrechtelijk beschermde werk zonder uw toestemming gebruikt, kunt u het hier beschreven proces https://nl.player.fm/legal volgen.

We pride ourselves on offering outstanding customer service and so can you! Learn our methods for keeping it easy, affordable, and high-quality. We share with you the tools we use, how they work, what they cost and the policies we implement to maintain that high customer satisfaction and retention. This episode is perfect for not only any laundromat owner, but any business owner!
Referenced Links:
Our Preferred Service Companies: www.laundromatmillionaire.com/services
Our Delivery FAQ’s: www.queencitylaundry.com/delivery
Our Website: www.laundromatmillionaire.com
Our Online Course: https://dave-menz.mykajabi.com/sales-page
Our Youtube channel: https://youtube.com/c/LaundromatMillionaire
Our Podcast: https://laundromatmillionaire.com/podcast/
Our Facebook: https://www.facebook.com/laundromatmillionaire/
Our Facebook Group: https://www.facebook.com/groups/laundromatmillionaire
Our LinkedIn: https://www.linkedin.com/in/dave-laundromat-millionaire-menz/
Our Instagram: https://www.instagram.com/laundromatmillionaire/
Our laundromats: www.queencitylaundry.com
Our pick-up and delivery laundry services: www.queencitylaundry.com/delivery
LaundroBoost Website: www.laundroboostmarketing.com
H-M Company Drain Troughs: www.draintroughs.com
Cents POS System: www.trycents.com
Timestamps
00:00 Laundromat Millionaire Intro
02:14 Customer Service in the Store – Prioritize it!
10:29 Minimizing Calls
13:43 Our Phone Tree Options
18:12 Pick-Up & Delivery Customer Service Solutions
20:12 How Reception Call Service Works
29:57 Customer Service Policies that Work for Us
40:01 Documenting Standard Operating Procedures
40:43 Cost of Tools Used
43:48 Customer Service Summary
47:12 Links to Preferred Service Providers and Discounts

Make More with Matt Heslin
Explore strategies to thrive financially, build legacy, and enhance life experiences.
Listen on: Apple Podcasts Spotify

  continue reading

Hoofdstukken

1. [Ad] Make More with Matt Heslin (00:08:56)

2. (Cont.) Our Customer Service Strategies Revealed with Dave & Carla Menz (00:08:57)

3. (Cont.) Our Customer Service Strategies Revealed with Dave & Carla Menz (00:08:57)

80 afleveringen

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