It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
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Episode 81 – Unilever: Inside a global success story
MP3•Thuis aflevering
Manage episode 363561712 series 2501112
Inhoud geleverd door The Internal Comms Podcast and AB Comm. Alle podcastinhoud, inclusief afleveringen, afbeeldingen en podcastbeschrijvingen, wordt rechtstreeks geüpload en geleverd door The Internal Comms Podcast and AB Comm of hun podcastplatformpartner. Als u denkt dat iemand uw auteursrechtelijk beschermde werk zonder uw toestemming gebruikt, kunt u het hier beschreven proces https://nl.player.fm/legal volgen.
With over 130,000 colleagues, and a 100-year history, Unilever is one of the world’s largest consumer goods companies. And this week on the Internal Comms Podcast, we get a peek behind the curtain at how their IC function keeps them all supported and engaged. Our guest this week is Charlotte Carroll, Unilever’s Global Head of People Communications. Charlotte has vast experience in her IC career, which includes time at ASOS, the BBC and Cadbury’s Schweppes, but has always been drawn back to Unilever (three times, to be exact!). Her ethos of leading with light, and going where the energy is, has shaped her both as a communicator and a person. Unilever’s enormous, varied workforce means the IC challenge is complex and nuanced. It relies on leadership at many levels, and a radical honesty approach that encourages each and every person to comfortably ask questions without fear. It means ‘showing up’, and truly understanding the impact of every decision on colleagues. It’s no mean feat. We hope you enjoy this latest episode. If you have any thoughts or comments on this episode, share them using the hashtag #TheICPodcast. For more exclusive IC insights, follow us on Twitter at @abthinks.
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continue reading
123 afleveringen
MP3•Thuis aflevering
Manage episode 363561712 series 2501112
Inhoud geleverd door The Internal Comms Podcast and AB Comm. Alle podcastinhoud, inclusief afleveringen, afbeeldingen en podcastbeschrijvingen, wordt rechtstreeks geüpload en geleverd door The Internal Comms Podcast and AB Comm of hun podcastplatformpartner. Als u denkt dat iemand uw auteursrechtelijk beschermde werk zonder uw toestemming gebruikt, kunt u het hier beschreven proces https://nl.player.fm/legal volgen.
With over 130,000 colleagues, and a 100-year history, Unilever is one of the world’s largest consumer goods companies. And this week on the Internal Comms Podcast, we get a peek behind the curtain at how their IC function keeps them all supported and engaged. Our guest this week is Charlotte Carroll, Unilever’s Global Head of People Communications. Charlotte has vast experience in her IC career, which includes time at ASOS, the BBC and Cadbury’s Schweppes, but has always been drawn back to Unilever (three times, to be exact!). Her ethos of leading with light, and going where the energy is, has shaped her both as a communicator and a person. Unilever’s enormous, varied workforce means the IC challenge is complex and nuanced. It relies on leadership at many levels, and a radical honesty approach that encourages each and every person to comfortably ask questions without fear. It means ‘showing up’, and truly understanding the impact of every decision on colleagues. It’s no mean feat. We hope you enjoy this latest episode. If you have any thoughts or comments on this episode, share them using the hashtag #TheICPodcast. For more exclusive IC insights, follow us on Twitter at @abthinks.
…
continue reading
123 afleveringen
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