))
Turning Goodbyes into Growth: A Human-Centered Approach to Offboarding, by Jonathan H. Westover PhD
Manage episode 446672881 series 3593224
Inhoud geleverd door HCI Podcast Network. Alle podcastinhoud, inclusief afleveringen, afbeeldingen en podcastbeschrijvingen, wordt rechtstreeks geüpload en geleverd door HCI Podcast Network of hun podcastplatformpartner. Als u denkt dat iemand uw auteursrechtelijk beschermde werk zonder uw toestemming gebruikt, kunt u het hier beschreven proces https://nl.player.fm/legal volgen.
Abstract: Offboarding, the process of transitioning employees out of an organization, is often overshadowed by recruitment and onboarding efforts. However, a well-designed, human-centered offboarding process benefits both departing employees and the organization by capturing valuable insights, boosting morale, and maintaining positive long-term relationships. This article explores the research foundations of offboarding and offers practical strategies for implementing an effective process. Key goals include gathering candid feedback through exit interviews, showing appreciation for departing employees, and building engaged alumni networks. Techniques such as third-party exit interviews, personalized thank-yous, and ongoing alumni engagement foster trust and goodwill. Real-world examples, including approaches by Bain & Company, Google, and Microsoft, highlight the importance of strategic offboarding practices. Organizations that treat offboarding as an opportunity for learning, relationship-building, and continuous improvement can create lasting value and maintain a positive employer brand even after employees leave.
100 afleveringen
Delen
