How Client Onboarding Increased Our Retention By 66% Annually
Manage episode 363021044 series 3334467
Having a strong implementation process is essential for long-term client retention, which is why it's important to have a separate department or person in charge. There are many nuances and components to a successful onboarding process, including project management, setting expectations, communication, and more. Get our tips on setting these processes up correctly in this episode.
OWNR OPS PodcastStarting a business by offering a service to your local community is one of the...
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Hoofdstukken
1. How Client Onboarding Increased Our Retention By 66% Annually (00:00:00)
2. Two Truths and a Lie from LinkedIn (00:01:27)
3. 50 for 50 (00:11:35)
4. Mining for Growth Gold (00:20:06)
5. [Ad] OWNR OPS Podcast (00:24:54)
6. (Cont.) Mining for Growth Gold (00:25:35)
7. Tales from Sales (00:26:56)
8. To Do or Not to Do (00:33:38)
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