From Overwhelming to Overcoming: Strategies for AI Adoption with Design Led Thinking – [Segment 2/5]

The dojo.live show / Interviews with Visionaries Shaping Travel Tech

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State Secrets: Inside The Making Of The Electric State

1
Family Secrets: Chris Pratt & Millie Bobby Brown Share Stories From Set 22:08

28 dagen geleden22:08

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22:08

Host Francesca Amiker sits down with directors Joe and Anthony Russo, producer Angela Russo-Otstot, stars Millie Bobby Brown and Chris Pratt, and more to uncover how family was the key to building the emotional core of The Electric State . From the Russos’ own experiences growing up in a large Italian family to the film’s central relationship between Michelle and her robot brother Kid Cosmo, family relationships both on and off of the set were the key to bringing The Electric State to life. Listen to more from Netflix Podcasts . State Secrets: Inside the Making of The Electric State is produced by Netflix and Treefort Media.…

ongeveer een jaar geleden 36:28

M4A•Thuis aflevering

With such a wide range of AI technologies and applications available, how can organizations avoid the risky behavior of "AI-washing?" And how can Design Led Thinking be used to discover the AI trends that truly align with your business goals and objectives?

David Chestler - President, ProVision Partners International [Linkedin Link]

David Chestler is recognized as an icon of the global hospitality and travel industry, having forged a successful career in hotel technology that spans over three decades. He currently serves as President of ProVision Partners International, Inc, a hotel and travel consultancy and marketing firm that he co-founded in 2019. Since beginning his career in hospitality in 1989 with Utell International, Chestler has held leadership roles with some of the industry’s most prominent organizations, where he consistently delivered global scale and growth by developing high performance teams focused on complex technology solutions.

Sally Kelly - SVP Advisory Services, ProVision Partners International [Linkedin Link]

Sally has 15 years of experience and expertise in the development and execution of strategic communications, consulting, product development and deployment for the hospitality and travel industry. Prior to joining ProVision Partners, she held a leadership role at KPMG, and spent six years working with the Amadeus IT Group. She also served in a strategy and consulting role for Accenture, a global professional services company, before opening her own consulting firm in 2020.

Sandra Vazquez - User Experience and Design, Encora [Linkedin Link]

Sandra Vazquez is a UX and CX leader with more than 10 years of experience helping software companies improve the user experience of their products. With an entrepreneurial background, she guides companies on how to build engaging products and impact market adoption. In her role as Head of User Experience, Sandra works with clients from all around the world to discover their user’s perspectives and translate them into actionable design solutions that ultimately drive growth. She has a bachelor’s degree in Management Information Systems from the University of Arizona.

385 afleveringen

#Tech #dojo.live

From Overwhelming to Overcoming: Strategies for AI Adoption with Design Led Thinking – [Segment 2/5]

The dojo.live show / Interviews with Visionaries Shaping Travel Tech

published ongeveer een jaar geleden

M4A•Thuis aflevering

David Chestler - President, ProVision Partners International [Linkedin Link]

Sally Kelly - SVP Advisory Services, ProVision Partners International [Linkedin Link]

Sandra Vazquez - User Experience and Design, Encora [Linkedin Link]

385 afleveringen

#Tech #dojo.live

All episodes

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Breaking the Mold: Why Hospitality PMS Needs a New Playbook 36:32

4 dagen geleden36:32

36:32

Is the all-in-one vs. hub-and-spoke debate holding hospitality back? Exploring a new way forward for PMS technology. After 10 years in hotel operations at branded and independent hotels in Washington, D.C., Josh Graham transitioned to technology at TravelClick. Over 13 years, he held a number of senior sales, marketing, and go-to-market roles, working with CRS, Business Intelligence, and e-commerce/digital marketing. In his final role, he served as Regional VP for their guest management/CRM product. Following TravelClick’s acquisition by Amadeus in 2018, Josh joined Revenue Analytics in 2020 to help launch their RMS solution, N2Pricing. After roles at Salesforce in their Travel and Hospitality unit and FLYR for Hospitality, Josh found his home at Cloudbeds . As Head of Market Development for North America, he drives market awareness and introduces Cloudbeds to new hotelier segments.…

1
Bridging Sectors: Lessons in Hospitality from Hotels to Holiday Parks 35:12

8 dagen geleden35:12

35:12

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1
Beyond RevPAR: Transforming Hospitality Through Guest-Centric Revenue Strategies 41:45

9 dagen geleden41:45

41:45

How can hospitality businesses bridge the 'Aspiration-Reality Gap' to unlock Revenue per Available Guest (RevPAG) and drive profitability beyond room revenue? Terrie O’Hanlon serves as Chief Marketing Officer and is responsible for strategies and programs to support global revenue growth, brand awareness and market leadership for Agilysys . Terrie is a technology marketing veteran having served as Chief Marketing Officer for publicly traded, venture backed and privately held companies in both established and emerging markets across a variety of sectors including enterprise SaaS applications, supply chain, financial ecommerce, retail, healthcare, payments, business intelligence and cybersecurity.…

1
PMS: The Heart of the Hospitality Operating Environment 33:36

10 dagen geleden33:36

33:36

While the PMS is the heart of your tech, it works even better when connected to the rest of the ecosystem, enabling experiences with data. Jeff Bzdawka , a C-Suite Executive with 30+ years in hospitality technology, excels in innovation, team scaling, and organizational transformation. His leadership roles include President of Hapi , CEO at Knowland, SVP at Hyatt Hotels, and COO of TravelClick, with board positions at Evention and BirchStreet Systems. Additionally, Jeff is currently on AHLA’s HTNG T100 Leadership Team and was recently inducted into HFTP’s International Technology Hall of Fame. Having experienced both the brand side and the technology side of the industry, Jeff shares in this dojo.live episode how he’s seen PMS systems evolve, how we can better leverage PMS data to create memorable guest experiences, and why he believes data is both the differentiator and the enabler in hospitality.…

1
Building for Hoteliers: The Art of Simple, Smart PMS Technology 34:28

17 dagen geleden34:28

34:28

How can the right PMS technology reduce training time, improve efficiency, and ease hotel operations? Charlie Green was a founding member of the leadership team at SkyTouch Technology . He recently celebrated his 35th year in hospitality with 25 of those in the hotel technology arena. He is focused on understanding the needs and challenges that hotel operators experience and bringing innovative solutions to the market. Check out the SkyTouch Technology Blog for industry trends and practical tips to help hoteliers grow and sustain their operations.…

1
La experiencia del huésped como prioridad: Soluciones para hoteles exitosos 26:51

29 dagen geleden26:51

26:51

¿Cómo puede la tecnología transformar la experiencia del huésped y convertirla en el motor del éxito para los hoteles? Irving es un experto en tecnología con más de 12 años de experiencia en el desarrollo de sistemas turísticos. Egresado de Ingeniería en Telemática por la Universidad del Caribe, ha dedicado su carrera a transformar la industria hotelera a través de soluciones innovadoras y eficientes. Bajo su dirección tecnológica, Zavia ERP se ha consolidado como un referente en el mercado hotelero en México, ofreciendo soluciones en la nube que hoy son utilizadas por hoteles en destinos clave como Cancún, Tulum, Playa del Carmen y otras regiones de México y América Latina.…

1
La experiencia del huésped como prioridad: Soluciones para hoteles exitosos 26:51

30 dagen geleden26:51

26:51

¿Cómo puede la tecnología transformar la experiencia del huésped y convertirla en el motor del éxito para los hoteles? Con Irving Sulub, CTO @ Zavia ERP

1
AI-Powered Revenue:The Next Era of Hospitality Strategy 42:55

5 weeks geleden42:55

42:55

How will AI and data-driven strategies shape the future of revenue management in hospitality? Alex Barros is a seasoned expert in revenue management and hospitality technology, with a strong focus on AI-driven decision-making and sustainable profitability. Alex has been working in travel tech playing a key role in shaping innovative solutions that help hotels maximize profits and revenue while enhancing guest experiences. With years of experience in the industry, Alex is passionate about leveraging data, automation, guest experience and predictive analytics to drive smarter pricing and distribution strategies. Alex works with BEONx , Hotelverse and Be Safe.…

1
Hotel Benchmarking with STR: Exploring Performance Beyond Top-line Data 31:38

5 weeks geleden31:38

31:38

How can analyzing data at different levels - comp set, country, or class - help revenue managers uncover the full story behind hotel numbers and drive collaboration across departments? Claudia Alvarado is a leading data analytics expert in the hospitality industry, with nearly a decade of experience driving business growth through data-driven insights at STR . As a Senior Analytics Manager for the Financial Performance team, Claudia leverages her expertise in statistical analysis, data visualization and forecasting to inform strategic decisions. A frequent speaker at industry conferences and university lectures, Claudia is also a prolific researcher and author with numerous research projects and publications to her name.…

1
Not Just Rooms: The Secrets to Total Hotel Profitability 31:11

5 weeks geleden31:11

31:11

From late check-outs to daytime cabanas - how can hotels turn every touchpoint into a revenue opportunity? Matt Benn is a seasoned expert in digital marketing and hospitality retailing, with a strong background in media and advertising. He has helped numerous hotels optimize their digital strategies to attract more guests, increase conversions, and drive direct bookings. His expertise now centers on innovative retailing approaches that enhance the booking journey, creating seamless experiences that maximize revenue and guest engagement.…

1
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6 weeks geleden40:52

40:52

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1
What Today’s Revenue Teams Need: Classic, with a Twist 26:59

6 weeks geleden26:59

26:59

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The dojo.live show / Interviews with Visionaries Shaping Travel Tech « » From Overwhelming to Overcoming: Strategies for AI Adoption with Design Led Thinking – [Segment 2/5]

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The dojo.live show / Interviews with Visionaries Shaping Travel Tech « »
From Overwhelming to Overcoming: Strategies for AI Adoption with Design Led Thinking – [Segment 2/5]