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High Risk Workplace Behaviours with Dr. Marc McElhaney
Manage episode 449718133 series 3306745
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With the rise in disruptive and problematic workplace issues, this month we talk with Dr. Marc McElhaney, CEO of Critical Response Associates based out of Atlanta, Georgia.
In this podcast Marc shares decades of experience of investigating and defusing problems within corporations.
He discusses how the term ‘workplace violence’ is unhelpful, how identifying behaviours of concern early and dealing with them help stop make the workplace a safer place and protects companies from incidence of violence, lawsuits, reputational harm, and a decline in performance.
Marc shares his expertise, published in two books, about the emotional, situational and behavioural triggers that we should all be aware of. The two categories of people, the troubled and the troubling and how to reduce risk and eliminate disgruntled employees causing problems.
Bio.
Dr. Marc McElhaney is CEO of Critical Response Associates (CRA) , a national team of experienced psychologists and behavioural specialists who specialize in identifying and resolving high-risk threats and violence in the workplace.
He is a licensed consulting psychologist and registered mediator known for his work in the areas of threat assessment, critical incident management and conflict resolution.
Since 1977, he has consulted with corporations, government agencies and large organizations on the assessment, management, and resolution of high-risk incidents. He has also helped develop workplace violence policies and crisis response programs.
He is the author of “Aggression in the Workplace: Preventing and Managing High‐ Risk Behaviour” 2004 as well as
CRA’s core training program, “Preventing Workplace Violence,” one of the most detailed and effective educational guides on the topic.
https://www.linkedin.com/in/marcmcelhaney/
Critical Response Associates https://craorg.com/
Marc’s books
The Risks Within: Preventing and Managing Workplace Violence
https://www.amazon.co.uk/Risks-Within-Preventing-Managing-Workplace/dp/B0B92KGRN1
Aggression in the Workplace: Preventing and Managing High-Risk Behavior
https://www.amazon.co.uk/Aggression-Workplace-Preventing-Managing-High-Risk/dp/1418461954
Hoofdstukken
1. High Risk Workplace Behaviours with Dr. Marc McElhaney (00:00:00)
2. Identifying High-Risk Behaviors in the Workplace (00:00:24)
3. Recognizing & Managing Workplace Behavioral Risks (00:11:43)
4. Building Effective Workplace Violence Programs (00:24:20)
5. Understanding Troubled and Troubling Behaviors (00:29:04)
6. Creating and Implementing Workplace Violence Programs (00:43:18)
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