))
A B2C-to-B2B evolution | Georgia O'Farrell
Manage episode 434164212 series 3578812
Inhoud geleverd door Lifetime Value Media. Alle podcastinhoud, inclusief afleveringen, afbeeldingen en podcastbeschrijvingen, wordt rechtstreeks geüpload en geleverd door Lifetime Value Media of hun podcastplatformpartner. Als u denkt dat iemand uw auteursrechtelijk beschermde werk zonder uw toestemming gebruikt, kunt u het hier beschreven proces https://nl.player.fm/legal volgen.
Georgia O'Farrell's company is changing from a consumer app to an enterprise offering. What are the pros and cons?
⏱️ Timestamps:
00:00:00 - A B2C-to-B2B evolution
00:01:31 - Georgia joins The Daily Standup
00:02:41 - Communication at scale
00:04:01 - Benefits and challenges of a B2C foundation
00:06:09 - Managing thousands of individual accounts
00:07:11 - Thoughts on scaled customer success
00:08:54 - Customizing communication strategies
00:10:36 - Learning from consumer onboarding flows
00:12:42 - Closing remarks and contact info
📺 Lifetime Value: Your Destination for Customer Success content
Subscribe: https://lifetimevalue.link/youtubesub
Website: https://www.lifetimevalue.show
Send the show a message via email or voicemail: https://www.lifetimevalue.show/contact/
🤝 Connect with the hosts:
Dillon's LinkedIn: https://www.linkedin.com/in/dillonryoung
JP's LinkedIn: https://www.linkedin.com/in/jeanpierrefrost/
Rob's LinkedIn: https://www.linkedin.com/in/rob-zambito/
👋 Connect with Georgia O'Farrell:
Georgia's LinkedIn: https://www.linkedin.com/in/georgiaofarrell/
Mentioned in this episode:
And go listen to We F*cked Up So You Don't Have To with Stino and Melanie on the Lifetime Value Media Network, wherever you found this show!
100 afleveringen
Delen
