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Strategic Travel Entrepreneur: Business Tips for Travel Agents/Advisors, Travel Agency Owners, and Travel Industry Entrepreneurs
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Ep 139 How to Go from Good to Great Customer Service
Manage episode 401263975 series 2887883
Send Rita a text with your thoughts!
This week's episode was sparked by a conversation that transported me back to my years at Disney, where impeccable customer service wasn't just an expectation—it was a cornerstone of the magic.
As I reminisce about those early days, I'm inspired to share the remarkable strategies that elevate our travel services from good to great.
In this episode, I share:
· Understanding and Meeting Clients' Specific Needs
· The Art of Personalization in Travel
· The PATH Standards of Excellence for host agencies
· and so much more!
Enjoy (and take action)!
Learn about Mailbox Power *affiliate link*: https://go.mailboxpower.com/birthdayspecial?invite=ritaventures
Need help strategizing a custom systems plan for your business? Schedule a Marketing Power Hour with me today! https://calendly.com/ritaventures/marketing-consulting
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JOIN the Cruise Content Library: https://programs.steeryourmarketing.com/products/courses/view/1166776
JOIN Marketing Business School:
https://programs.steeryourmarketing.com/products/courses/view/1117728
Say HI on Social:
LinkedIn: https://www.linkedin.com/in/ritaperez19/
Instagram: http://www.instagram.com/takethehelmvbs
FB Group: https://www.facebook.com/groups/529490048073622
Direct EMAIL:
[email protected]
193 afleveringen
Manage episode 401263975 series 2887883
Send Rita a text with your thoughts!
This week's episode was sparked by a conversation that transported me back to my years at Disney, where impeccable customer service wasn't just an expectation—it was a cornerstone of the magic.
As I reminisce about those early days, I'm inspired to share the remarkable strategies that elevate our travel services from good to great.
In this episode, I share:
· Understanding and Meeting Clients' Specific Needs
· The Art of Personalization in Travel
· The PATH Standards of Excellence for host agencies
· and so much more!
Enjoy (and take action)!
Learn about Mailbox Power *affiliate link*: https://go.mailboxpower.com/birthdayspecial?invite=ritaventures
Need help strategizing a custom systems plan for your business? Schedule a Marketing Power Hour with me today! https://calendly.com/ritaventures/marketing-consulting
---------------------------------------------------------------
JOIN the Cruise Content Library: https://programs.steeryourmarketing.com/products/courses/view/1166776
JOIN Marketing Business School:
https://programs.steeryourmarketing.com/products/courses/view/1117728
Say HI on Social:
LinkedIn: https://www.linkedin.com/in/ritaperez19/
Instagram: http://www.instagram.com/takethehelmvbs
FB Group: https://www.facebook.com/groups/529490048073622
Direct EMAIL:
[email protected]
193 afleveringen
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