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What Clients Want: Managing Legal Consumer Expectations in 2019-2020 – Part 4 – Guest Lecture(s) with Jared Correia
Manage episode 246899646 series 1061203
Inhoud geleverd door Solo Practice University® and Solo Practice University. Alle podcastinhoud, inclusief afleveringen, afbeeldingen en podcastbeschrijvingen, wordt rechtstreeks geüpload en geleverd door Solo Practice University® and Solo Practice University of hun podcastplatformpartner. Als u denkt dat iemand uw auteursrechtelijk beschermde werk zonder uw toestemming gebruikt, kunt u het hier beschreven proces https://nl.player.fm/legal volgen.
Jarred and I have recorded six free guest lectures covering the vast topic of What Clients Want: Managing Legal Consumer Expectations in 2019-2020. Here is the 4th installation. Listen and learn.
…
continue reading
Written by Susan Cartier Liebel
146 afleveringen
Manage episode 246899646 series 1061203
Inhoud geleverd door Solo Practice University® and Solo Practice University. Alle podcastinhoud, inclusief afleveringen, afbeeldingen en podcastbeschrijvingen, wordt rechtstreeks geüpload en geleverd door Solo Practice University® and Solo Practice University of hun podcastplatformpartner. Als u denkt dat iemand uw auteursrechtelijk beschermde werk zonder uw toestemming gebruikt, kunt u het hier beschreven proces https://nl.player.fm/legal volgen.
Jarred and I have recorded six free guest lectures covering the vast topic of What Clients Want: Managing Legal Consumer Expectations in 2019-2020. Here is the 4th installation. Listen and learn.
…
continue reading
Written by Susan Cartier Liebel
146 afleveringen
Alle afleveringen
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Solo Practice University® Guest Lectures

In Part 2 of this podcast, Jared and I continue our wild ride through the ethics of using Artificial (or Alternative) Intelligence in your law practice as we encounter AI hallucinations, pitfalls and legal traps. (We cover such a wide swath it takes up two podcasts). And, like is our tradition, we wander into some fantastical tangents on the future of AI, too. Join us and learn what you definitely need to know as you incorporate this powerful tool into your legal practice. Written by Susan Cartier Liebel…
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Solo Practice University® Guest Lectures

In this podcast, Jared and I take you on a wild ride through the ethics of using Artificial (or Alternative) Intelligence in your law practice as we encounter AI hallucinations, pitfalls and legal traps. We cover such a wide swath it takes up two podcasts. And, like is our tradition, we wander into some fantastical tangents on the future of AI, too. Join us and learn what you definitely need to know as you incorporate this powerful tool into your legal practice.future of AI, too. Join us and learn what you definitely need to know as you incorporate this powerful tool into your legal practice. Written by Susan Cartier Liebel…
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Solo Practice University® Guest Lectures

1 How Do You Market A New Law Firm or Relaunch Your Current Firm? – Guest Lecture with Jared Correia
How do you launch a new law firm? What is your 'go to market plan' for your solo practice? Or, if you are relaunching how do you tackle marketing in an effective way? Jared shares an abundance of information to help you meet your goals. Listen and learn. Written by Susan Cartier Liebel
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Solo Practice University® Guest Lectures

You are not having problems with getting the work. But you ARE having problems getting the talent to help you produce that work, service these clients. It's not an uncommon dilemma. Post-pandemic it's become an employee-centric market meaning those who are out looking for the jobs have all the power. How do you hire in this environment? How do you get the quality talent? What do you have to offer to get the good people to help your practice grow. Listen and learn. Written by Susan Cartier Liebel…
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Solo Practice University® Guest Lectures

1 Wow! Why Lawyers Need to Cold Contact and How To Do It Effectively – Guest Lecture with Jared Correia
Do lawyers needs to cold call? Seriously? Yes. In today's environment lawyers need to have a robust program for cold calling and how you can do it effectively and efficiently and without violating the rules against solicitation. Yes...listen to this. You will be glad you did. Written by Susan Cartier Liebel…
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Solo Practice University® Guest Lectures

We are concluding this incredible series of Days of Future Passed – Law Practice in 2025 discussing meeting clients’ new demands of you and your practice including implementing: Efficiences Data Security KPIs Analytics Collaboration Sharing Embedding Outside Counsel If you are looking to build your presence with a serious marketing effort that is progressive, you’ll […] Written by Susan Cartier Liebel…
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Solo Practice University® Guest Lectures

In part 1 we discovered the magic of KPIs, basically analytics for Attorneys. Sounds dry (even I thought so when Jared presented the topic) but I soon learned it isn't. It's quite fascinating because at the end of the day it is measuring whether what you are doing is working and it's not cookie cutter. You can create measurements for anything you are doing so it is also quite creative. So, let's get to it and learn more! Written by Susan Cartier Liebel…
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Solo Practice University® Guest Lectures

The acronym KPI (Key Performance Indicators) often strikes terror in the uninitiated lawyer. However, they are not only nothing to fear but a simple documentable measure you should embrace. KPIs are simply measurements of performance and they can measure anything you are doing; how many clients you close from leads, your collection rate, the number of cases you handle per month, etc. Once you understand you have all these measurable activities already available to you through the tools you use in your practice today (like your case management software) and actually start using them, your practice will only become more efficient and be more profitable. Put your fear aside, listen and learn. Written by Susan Cartier Liebel…
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Solo Practice University® Guest Lectures

It's that time of year...or any time of year you want and need to get away to regroup and refresh, spend time with family. After all, isn't this one of the perks of solo/small firm practice? Owning your own time? Listen as Jared gives his expert advice on how to take that well needed vacation. Written by Susan Cartier Liebel…
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Solo Practice University® Guest Lectures

In Part 5 of this great series, we will discuss what legal marketing will look like in the not too distant future. This will include: Paid Verification Video & Audio Content Short Form Content Virtual Reality Meta Verse(s) Community-Focused Networking Join us! Written by Susan Cartier Liebel
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Solo Practice University® Guest Lectures

1 Rise of the Machines – Is AI Ready To Impact Your Solo Law Firm – Guest Lecture with Jared Correia
This is a MUST LISTEN podcast. Artificial Intelligence (AI) and now Generative AI has hit the world like a meteor and the consequences are and will continue to be profound. You may be more familiar with the term ChatGPT because it is spreading like a contagion. Today we are going to talk about how you can either take advantage of Generative AI, or be left behind. And you don't want to be left behind because when used properly, Generative AI can save you and your solo/small firm immeasurable amounts of time and money while making you more profitable. Listen and learn. Written by Susan Cartier Liebel…
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Solo Practice University® Guest Lectures

In part four we are going to look at trends in law firm ‘employees’ and we use the term very broadly. Why broadly? Because we need to look at the role of non-lawyers, AI (Artificial Intelligence) as an ‘employee’, Technology as an ‘employee’. Yes, we have to expand the term ‘employee’ because the world is changing rapidly. So, join us. It will be informative as always. Written by Susan Cartier Liebel…
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Solo Practice University® Guest Lectures

We are coming to the end of the 2nd Wave of Legal Tech. Yes, I know. You've only just started embracing the first wave of legal tech! But it is happening fast and you need to catch up. We will be discussing what is and will be happening in front office technology, consolidation of software, 'behavior' automation and so much. Join us! Written by Susan Cartier Liebel…
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Solo Practice University® Guest Lectures

In Part 2 of our series, Days of Future Passed - Law Practice in 2025, we will discuss two critical topics; what will it mean to actually be a lawyer in 2025 and how will we price our services and collect on those fees. What are the clients' expectations of who we are and how they should value our services? It's a truly provocative and informative conversation. Join us! Written by Susan Cartier Liebel…
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Solo Practice University® Guest Lectures

1 New Series: Days of Future Passed – Law Practice in 2025 – (Part 1) – Guest Lecture with Jared Correia
Enjoy our New Series - Days of Future Passed - What Will Law Firms Look Like in 2025, Part 1 In this first installment we will discuss the law firm business structure in all its incarnations, how this impacts your employees, vendors and much more. Will we see the Amazon model of law firms? It is more in-depth and surprising than you might imagine including sales people, referral fees. Will we see the demise of the solo practitioner? This is info you will need which ever direction you may go. Listen and learn. Written by Susan Cartier Liebel…
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Solo Practice University® Guest Lectures

Every situation, good or bad, we face in life presents opportunities for those who can capitalize on what is happening. It is no different for those looking to venture out in solo practice. This last year shook up the world for practically everyone. Even if you are already solo, you had to rethink how you were approaching your practice. So, join us as we discuss the opportunities! Written by Susan Cartier Liebel…
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Solo Practice University® Guest Lectures

We all know that this pandemic has really shaken things up – on both a micro & macro scale. The industry has changed, but so has day-to-day. When your dog is your coworker, your bedroom is your office and the lines of what used to be your workday are now blurred more than ever, life and work have definitely changed. But have you changed with it in order to meet client expectations? Many solo and small firms have been presented with a fight or flight scenario, and while it’s incredibly sad to see, the folks who were forced to try new things & pivot often found more success. And the overall goals haven’t changed for these solo and small firms – they want to create a sustainable business model & still have that desire for growth. Listen and Learn. Written by Susan Cartier Liebel…
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Solo Practice University® Guest Lectures

By now you’ve heard about the lawyer who was videoconferencing on zoom with a federal judge and couldn’t remove a cat filter. It was funny, embarrassing, and went viral. To his credit, he kept his composure. However, it has opened up an important conversation about web conferencing best practices, security, audio and video settings, and […] Written by Susan Cartier Liebel…
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Solo Practice University® Guest Lectures

1 Working Remotely Is Here to Stay. Now it’s Time to Reimagine How You Work Virtually – Guest Lecture with Jared Correia
The pandemic has thrust virtual work into the spotlight. While for some it's no different than pre-pandemic work, for others it is a sea change in how they conduct business. It is showcasing the financial benefits and work-life perks of remote work. But, it is also laying bare the weaknesses in our solo/small firm practices and highlighting where we all need to improve. It is critical we start reimagining working virtually from acquiring new clients to the courthouse. What will it look like a year from now? What technologies will shine and others disappear? What technologies must you implement or upgrade to stay competitive? This is a fascinating guest lecture to help you start reshaping your future work world. Listen and learn. Written by Susan Cartier Liebel…
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Solo Practice University® Guest Lectures

1 How To Protect The Health of Your Practice and Yourself During a Pandemic and the Rest of Your Lives – Guest Lecture with Cynthia Sharp and Becky Howlett
Did you know the World Health Organization has classified 'Burnout' as a health issue? Did you know that burnout is not based on the number of hours you work but the quality of those hours? Cynthia Sharp and Becky Howlett founded legalburnout.com, a resource to help solo and small firm practitioners navigate the emotional roadmap of solo/small firm practice to keep you healthy and grounded through a pandemic and the rest of your lives. This information-packed podcast will have you taking action immediately to help ground you and elevate you at the same time. Listen and learn. Written by Susan Cartier Liebel…
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Solo Practice University® Guest Lectures

Many solos don't know how to value and sell their law firm because most solos don't understand the value of what they've created even when they are no longer a part of the firm. Listen and learn how to value and sell your solo practice. Know how to create a succession plan. Written by Susan Cartier Liebel…
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Solo Practice University® Guest Lectures

What's in a name? Everything. How do you build your brand with your solo/small firm name? What limitations are there for law firms? Many! This is a very interesting discussion and, as always, we have fun as we teach. Listen and learn. Written by Susan Cartier Liebel
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Solo Practice University® Guest Lectures

2020 is proving quite the year and we're only in the 2nd Quarter! What we are experiencing now is unlike anything we have seen in our lifetimes. Yet, life must go on and so must your practice. But how do you practice in the age of pandemics? Jared and I discuss the changes, the modifications, both technical and emotional. How do you pivot your marketing so as not to be insensitive but more human? What technology must you use now? How do you handle it all without falling apart? We answer these questions and more so join us. You'll be glad you did. Written by Susan Cartier Liebel…
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Solo Practice University® Guest Lectures

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Solo Practice University® Guest Lectures

1 Is the Billable Hour Finally on Its Death Bed? Who Knows? Maybe Jared Correia Does! Guest Lecture with Jared Correia
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Solo Practice University® Guest Lectures

1 What Clients Want: Managing Legal Consumer Expectations in 2019-2020 – Part 5 – Guest Lecture(s) with Jared Correia
Jarred and I have recorded five free guest lectures covering the vast topic of What Clients Want: Managing Legal Consumer Expectations in 2019-2020. It is nearly five hours of us discussing in depth how to be successful. Here is Part 5. Listen and learn. Written by Susan Cartier Liebel
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Solo Practice University® Guest Lectures

1 What Clients Want: Managing Legal Consumer Expectations in 2019-2020 – Part 4 – Guest Lecture(s) with Jared Correia
Jarred and I have recorded six free guest lectures covering the vast topic of What Clients Want: Managing Legal Consumer Expectations in 2019-2020. Here is the 4th installation. Listen and learn. Written by Susan Cartier Liebel
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Solo Practice University® Guest Lectures

1 What Clients Want: Managing Legal Consumer Expectations in 2019-2020 – Part 3 – Guest Lecture(s) with Jared Correia
Jarred and I have recorded five free guest lectures covering the vast topic of What (Clients) Want: Managing Legal Consumer Expectations in 2019-2020. This is a great 6 part lecture series. enjoy Part 3 - Listen and Learn. Written by Susan Cartier Liebel
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Solo Practice University® Guest Lectures

1 What Clients Want: Managing Legal Consumer Expectations in 2019-2020 – Part 2 – Guest Lecture(s) with Jared Correia
(You can listen to Part 1 here.) Jarred and I have recorded five free guest lectures covering the vast topic of What (Clients) Want: Managing Legal Consumer Expectations in 2019-2020. It is nearly five hours of us discussing in depth: How Legal Consumers Find Law Firms What Legal Consumers Want Marketing Requirements for a Modern Law Firm […] Written by Susan Cartier Liebel…
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Solo Practice University® Guest Lectures

1 What Clients Want: Managing Legal Consumer Expectations in 2019-2020 – Guest Lecture(s) with Jared Correia
Jarred and I have recorded five free guest lectures covering the vast topic of What (Clients) Want: Managing Legal Consumer Expectations in 2019-2020. It is nearly five hours of us discussing in depth: How Legal Consumers Find Law Firms What Legal Consumers Want Marketing Requirements for a Modern Law Firm Intake Procedures/Forms How Modern Law […] Written by Susan Cartier Liebel…
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