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Orange Medical Centre IVR with Joanna
Manage episode 386307102 series 3531784
Inhoud geleverd door Edwin Frondozo and Slingshot Communications. Alle podcastinhoud, inclusief afleveringen, afbeeldingen en podcastbeschrijvingen, wordt rechtstreeks geüpload en geleverd door Edwin Frondozo and Slingshot Communications of hun podcastplatformpartner. Als u denkt dat iemand uw auteursrechtelijk beschermde werk zonder uw toestemming gebruikt, kunt u het hier beschreven proces https://nl.player.fm/legal volgen.
This episode showcases Orange Medical Centre's use of an AI Agent in their IVR greeting. Learn how AI technology provides timely information and directs callers efficiently in a high-demand healthcare environment. The greeting is a prime example of delivering crucial information effectively and with empathy.
You'll hear how the voice calmly guides callers, providing immediate direction for emergencies and timely information about the COVID-19 vaccine availability. The importance of concise yet comprehensive messaging in healthcare settings is perfectly captured in this example.
This showcase is an insight into Slingshot VoIP’s capabilities in creating tailored IVR solutions and a useful template for medical centers aiming to enhance their phone-based patient communication.
Elevate the communication standards of your healthcare facility with Slingshot VoIP’s advanced solutions. Visit https://slingshot.tel to learn how we can assist you in providing informative and timely patient interactions.
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