Understanding Performance Culture with Marco Mingolla

The Psychology of Work: Why People Do What They Do

Explore the complexities of performance management with Marco Mingolla, who addresses the prevalent misconceptions tying performance to pay and advocates for a shift towards team-oriented performance cultures. Learn how redefining these dynamics can facilitate true organizational effectiveness.

Marco Mingolla is a senior partner at Korn Ferry specializing in performance culture, talent management, and helping companies optimize the potential of their people. Based in Copenhagen, Marco oversees operations across 29 countries in the EMEA region, from South Africa to Finland. With a background in HR and as a former CHRO, Marco brings a wealth of experience in working with some of the world's largest and most complex organizations. He is passionate about creating psychologically safe, feedback-driven environments that enhance both individual and team performance, drawing insights from diverse fields, including arts and military. His focus on simplifying performance management processes to make them more human-centered aims to foster high engagement and operational efficiency in global companies.

Below are the key takeaways from this episode:

• Performance management should focus on enabling future performance through psychologically safe feedback cultures, rather than being primarily tied to pay differentiation.
• It's crucial to have a clear definition of what performance means within an organization to effectively enhance individual and team contributions.
• Performance ratings often reflect the biases of individual raters more than actual performance, so relying on them too heavily can lead to inaccurate assessments and decisions.
• Emphasizing human-to-human interactions and feedback within teams can drive better performance than over-reliance on systems and processes.
• Rethinking performance management involves letting go of control and fostering a cohesive, feedback-driven team environment where human dynamics are prioritized.

Todays guest, Marco Mingolla, can be found online at:

Website: https://www.kornferry.com/about-us/consultants/marcomingolla

LinkedIn: https://www.linkedin.com/in/marco-mingolla-5257011/

Your host, Dr. Bobbi Wegner, can be found online at:

Groops: https://www.joingroops.com/

Personal Website: https://www.drbobbiwegner.com/

Harvard Faculty Page: https://www.gse.harvard.edu/directory/faculty/bobbi-wegner

LinkedIn: https://www.linkedin.com/in/bobbiwegner/