Major Change at John Lewis plus Fresh Innovations from Morrisons and Ocado

The Retail Show

Join Oliver Banks and stay up to speed with the ever-evolving world of retail. In this episode:

News You Can Use

• John Lewis has been working on a major suite of changes to boost customer experience in stores.
• Ocado is trialling a new reusable packaging solution which has been specifcially designed for online groceries.
• Amazon is expanding their returns options for brands and retailers using their Fulfilled By Amazon (FBA) services.
• Card Factory and Just Eat are collaborating to offer a quick commerce solution for greetings cards.
• Deliveroo have switched into profitability as they continue to increase their platform and partnerships with other retailers.
• Tesco are deploying digital product passports for clothing items from its F&F brand.
• Morrisons announced a new aspect to their retail media network - in store sampling.
• Amazon and Barclaycard are collaborating to release a new credit card with benefits for shopping with Amazon.
• At the end of this week, Aldi is stopping their online order click and collect service.
• Avon is filing for bankruptcy following tough financial performance and in the face of impending lawsuits related to links to cancer.

Trend Setter

In this new segment, explore emerging and crucial trends. This week, take a look at how product placement evolved during the 2024 Olympic Games. With brands like Louis Vuitton, Samsung, Coca-Cola and Dior making major commercial appearances, it pushes the boundaries for media opportunities at the Games, and beyond.

And Finally

Learn about the old John Lewis department store that's being repurposed into a massive adventure park.

Listen to this episode of The Retail Show to stay up to speed with the ever-evolving world of retail. Enjoy listening.

Further listening

In the episode, Oliver mentions episode 113 of the Retail Transformation Show podcast. Click to listen to the episode on the website or find it in your usual podcast app.